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Company details

  1. Income Protection Insurance Company

Written by the company

MA’s medlemmer er for de flestes vedkommende humanister eller scient.er. Men dertil kommer en stribe fagligheder i krydsfeltet mellem de to – og i randområderne. Så vi bliver valgt, fordi vi kan tilbyde et fagligt fællesskab på de områder, hvor vi er specialister: Humaniora, naturvidenskab, samfundsvidenskab, it, kommunikation, sundhed, psykologi og pædagogik.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Great Consultation

Pia is a great consultant. She is funny and we had a great informative session.

17 March 2026
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Hi Towhida. Thanks for the kind words - I'll pass it on to Pia! Kind regards, Kristian Kostrup-Paulsen, MA

Rated 5 out of 5 stars

Super inspiration og nyttig information…

Super inspiration og nyttig information i absolut vel-forberedt workshop for jobsøgende i MA-kasse ved karriererådgiver Pia Knudsen 🌟🌟🌟🌟🌟

20 January 2026
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Kære Astrid. Stor tak - dine ord er hermed sendt videre til dygtige Pia. God weekend når du når så langt :) Vh Kristian Kostrup-Paulsen, kommunikationschef i MA

Rated 5 out of 5 stars

Very good and constructive job-search conversation

I had a very good and constructive job-search conversation with Henrik Schroll Graae, who was very friendly and shared useful and practical tips. I really appreciated the support and guidance.

9 January 2026
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Dear Tom. Thank you for your kind words — they have now been passed on to Henrik. Best of luck out there! Kind regards,
Kristian Kostrup-Paulsen
Head of Communications, MA

Rated 5 out of 5 stars

Application help

19 March 2025
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Dear Nir. Thank you so much! Kind regards, Kristian Kostrup-Paulsen, MA

Rated 5 out of 5 stars

Kasper M

Kasper M. has been not only very helpful in getting my resume and cover letter just right, but also provided the encouragement needed to set me for a successful job interview which resulted in my hiring by the company I wished to work for in a number of years. All other employees at Magisterens A-kasse have also been very helpful and a pleasure to interact with.

15 August 2023
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Dear Kristina, what a pleasure to read your review of MA's support and counselling. And on top of that, achieving the best possible outcome ... a job! Huge congratulations on that. I will definitely pass this on to Kasper. Have a great weekend! Kind regards, Kristian Kostrup, MA

Rated 5 out of 5 stars

Had a great experience with Fredi Falk…

Had a great experience with Fredi Falk Vogelius. He offered me great feedback on my CV and résumé which has helped me tremendously in my job hunt.

6 July 2022
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Hi Amanda. Many thanks for your very kind words. I have forwarded them to Fredi. Kind regards, Kristian Kostrup, MA

Rated 5 out of 5 stars

Good service and kindness

Pia Knudsen's guidance was crucial throughout my job seeking process. My CV and cover letters looked so much different before her advices. After I applied the tips she shared with me, I was called for my first job interview!
Thank you for your kindness and encouragement!

28 April 2022
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Dear Francesca. Thank you so much! I have noticed Pia :).Good luck with the job process. Best regards Kristian Kostrup, Head of Communications in MA

Rated 3 out of 5 stars

Can improve

Every time I call them to get information that is difficult to get from their website, my call is re-directed to another department. Having a menu with different options so you are directly connected with the relevant department and do not have to do double waiting time would be a good idea!

I mostly try to speak to them in Danish, because I have experienced issues with employees that say "They don't speak English". If they offer their services to internationals in Denmark, they should make sure their staff can communicate with them.

9 February 2022
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Dear Jimena. Thanks for the post – and sorry for not redirecting you to an English-speaking colleague – this is duly noted. About the redirecting: Very often callers (members) do not know which apartment to talk to because the legislation is so complicated. And even if they think they know their issue is often handled somewhere else. This is the system's fault, NOT the member's fault. That’s why we abandoned a detailed telephone menu years ago. Instead, our front personnel answers most of the questions and – if they cannot – redirect members to the right colleague. I hope this sheds a little light on why we do as we do. Kind regards, Kristian Kostrup, Head of Communications

Rated 4 out of 5 stars

Good support

Good support, good communication, easy to get in touch with. I am very satisfied. Just could have more info in English on the website, so non-Danish speakers could understand better the rules. ;)

10 May 2021
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Dear Uira. Thank you so much - I hope the English self-study will be of some help: https://ma-kasse.dk/self-study. Kind regards, Kristian Kostrup

Rated 4 out of 5 stars

God introduktion til fundraising

God introduktion til fundraising. Niveau lidt for lavt for mig - men jeg lærte alligevel noget. Der var desuden et par gode tilbud for nytilkommere i branchen.

15 April 2021
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Kære Jens. Tak for de flotte ord - de er sagt videre til kollegerne. Vh Kristian Kostrup, kommunikationschef i MA

Rated 5 out of 5 stars

Inspirerende og relevant

Inspirerende, relevant - og konkret, i form af hands on tips, data- og vidensformidling og en masse om hensigtsmæssige kommunikationsformer. Tak .

6 November 2020
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Kære Stine. Skønt at høre, at du blev inspireret - jeg sender roserne videre! Vh Kristian Kostrup, kommunikationschef i MA

Rated 1 out of 5 stars

I sadly have had nothing but problems…

I sadly have had nothing but problems with Magistrene. From the beginning they gave me wrong information about my membership - sadly this was not apparent until later. They continuously misinformed me, both over the phone, in their messaging system, and in face-to-face meetings. It was never the same person, but it was always a different story.
They grossly mishandled my information and personal data, as well as labelling me wrongly at my student level, as a full time employee, and as a ph.d. student, causing me to be thrown around between different departments. Throughout my journey I only met one person who made an attempt to sort things. Others were lovely and kind, but either washed their hands or guaranteed me that it would be solve, only not actually doing it. It is bureaucracy without responsibility.

I was unemployed for 3 weeks, but ended up spending an obscene amount of time sorting their mistakes out within their ungodly short working hours over phone, and many many hours by the messaging system as well. And eventually they only paid me 2 out of the 3 weeks.
It is unacceptable to perform such gross misconduct for a company that offers a private insurance at time were we are financially and professionally vulnerable. I have felt so unsafe in their hands. I would recommend it to no-one and they should be very, very ashamed of themselves.

8 August 2019
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Dear S. We understand you will not let us know who you are thereby enabling us to investigate your case. Should you decide differently at a later time please let me know – my email is: kkos@ma-kasse.dk. Kind regards Kristian Kostrup, MA

Rated 4 out of 5 stars

I would like to thank "Magistrenes…

I would like to thank "Magistrenes A-kasse" for having supported and helped me in my job search. My process was supported with a lot of good advices. I particularly thank Pia Knudsen who has been very positive, encouraging and supportive.

10 April 2019
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Dear Stephanie. Many thanks - I will make sure to pass on your nice review to Pia. Kind regards, Kristian Kostrup, MA Communications

Rated 5 out of 5 stars

Kirsten Jensen feedback

Kirsten Jensen was very friendly and understanding at our meeting. I really appreciated the patience, the good vibes and kind attitude that she displayed as well as her being to the point in informing me about my progress and duties as a member of a-kasse.

23 January 2018
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Dear Aura. Thank you so much. I forwarded your feedback to Kirsten right away. Kind regards, Kristian Kostrup, MA

Rated 2 out of 5 stars

Slow responding to the email in english or not responding at all.

Slow responding to the email in english or not responding at all. They are not serious with the job they do. My relative has another akasse, different one and he receives everything very quick and everything is in english. We were filling the same form at the same day, he has received the answer 5 days after and I am waiting now more than two weeks. I am dissapointed.

8 February 2017
Unprompted review
Magistrenes A-kasse logo

Reply from Magistrenes A-kasse

Dear John. Please email me your full name (kkos@ma-kasse.dk) and we will look into it. Kind regards Kristian Kostrup, MA

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