The one striking factor that made my experience so great has been my Lyons Davidson Advisor Antony Bailey who has looked after me since day one. I have never been in this position before & having the... See more
Company replied
Britannia Street, Saint Martins House, LS1 2DZ Leeds, England, GB
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The one striking factor that made my experience so great has been my Lyons Davidson Advisor Antony Bailey who has looked after me since day one. I have never been in this position before & having the... See more
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Morgan is a credit to the company. Super helpful, patient, very attentive and happy to support with even the smallest of asks. Spoken to her few times to get status updates and clarification on my cas... See more
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We were involved in an accident in November 2022 when our car was struck from behind at a road junction. We were assured by LV that this would be a straightforward claim against the third party. The l... See more
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We were handed over by our home insurer to challenge a local rogue trader who had fitted an en-suite that was leaking in many different areas. We had spent most of past year trying to get a resolutio... See more
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We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.
Britannia Street, Saint Martins House, LS1 2DZ, Leeds, England, United Kingdom
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Replied to 98% of negative reviews
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The service received from Lyons Davidson was first class from the start. Calls were returned and emails answered promptly. My case handler was efficient, clear, courteous and supportive throughout.
I was given the help and guidance thoughout this process which brought me a great deal of clarity and understanding about the situation. I thank Lyons Davidson for their excellent service

Reply from Lyons Davidson Solicitors - Leeds
I had a legal cover from Nationwide adminstered by Arc Legal and Lyons Davidson. I had a claim against Canada Life Ltd. Which was validated by Arc Legal after 3 months of the start of claim ( will raise a different review for Arc Legals dismal services) meanwhile the Solicitors at Lyons Davidson took a further 15 months to take my claim to court by end of this month.
After 15 months of repeated information of evidence and stalling my case it has now become apparent that Lyons Davidson had no intention of taking my claim to court with repeated refusal to accept the evidence and when they had no further excuses they said Nationwide are unwilling to release the funds and after one big ride of 18 months I have insufficient indemnity and I would have to pay LD Solicitors to file my case in court !!
My experience and service from ArcLegal and Lyons Davidsons has been that my case is unimportant , negligible and inconsequential. I should have realised that LD Davidson had no intention to process my claim and now I have reached the end date by which the claim supported by legitimate evidence should have been filed.
This has left me with 6 years of taking my case of £56k to various organisations including the Financial Ombudsman until Lyons Davidsons completely eroded any chance of me getting my claim through
Please do not use their services. Obviously after going through the various reviews it has become evident whereby ArcLegal and LD Solicitors do not process legitimate cases and collect their prelitigation fees from the Insurer nationwide and save the insurer paying the funds uptonfull indemnity of 50k for contesting the claim in court.
Obviously I will get a robotic reply from LD Solicitors and Arc Legal regarding the compliance process and ya Di yada
However these require investigation from organisations who deal with poor services from Solicitors, social media and Print Media journalists
Please do not avail services from LD Solicitors and Arc Legal. Be very careful in obtaining Nationwide Legal cover

Reply from Lyons Davidson Solicitors - Leeds
I was involved in a no-fault accident in which my car was rear-ended. Although it was evident that the other driver was responsible, they disputed liability and refused to cover the repair costs. My insurance company subsequently appointed Lyons Davidson to handle the recovery process. Abdul Aslam managed my case and provided clear communication from the outset, explaining each step of the process and outlining the next stages.
Throughout the experience, Abdul maintained a high level of professionalism and kept me well-informed. I am pleased with the outcome, as the costs were successfully recovered without the need for litigation. I sincerely appreciate Abdul’s efforts and dedication. Thank you, Abdul.

Reply from Lyons Davidson Solicitors - Leeds
Excellent prompt and professional service from Adam Sedgwick. He communicated throughout and me informed . Very happy with the outcome.

Reply from Lyons Davidson Solicitors - Leeds
My final case handler Genevieve Cunningham was wonderful. Very efficient and fast acting - helped explain things to me that I was unsure of. I would recommend her.

Reply from Lyons Davidson Solicitors - Leeds
Great service and more importantly, they delivered a fair result. Abdul Aslam was in charge and was great with communication.

Reply from Lyons Davidson Solicitors - Leeds
Very professional informative all the way through and a pleasure and welcoming vibe thanks

Reply from Lyons Davidson Solicitors - Leeds
I would like to thank Josh L for advising us to go ahead with a boundary neighbour dispute, as I was reluctant in the first instance, as didn't want to end up in a long standing battle. Josh however started corresponding with the neighbours and in a very short space of time, we had a successful result. The neighbours removed what they had to and have been very pleasant about it. This has brought great relief to us, as we felt it would have created a problem if we ever wanted to sell our house in the future. Josh has been lovely to work with, very nice manner, acts in a very professional way, and clearly gave us the right advice. Thank you.

Reply from Lyons Davidson Solicitors - Leeds
Great company who helped me claim the correct amount of money that I deserved from my accident, my case handler Lyn Edwards from the Leeds office was a massive help and I assure you, you are in trusted hands if you get her as your case handler

Reply from Lyons Davidson Solicitors - Leeds
Penny Wellock was exceptional in handling our case.
From the moment that she picked up the case she provided the reassurance that we required, right through to bringing the matter to a swift conclusion with a positive outcome.

Reply from Lyons Davidson Solicitors - Leeds
I am keen to acknowledge the very personal and efficient service provided by Nelay Joshi. He proved to be very understanding and sympathetic of the situation I found myself in, but at the same time was very honest about the whole matter.

Reply from Lyons Davidson Solicitors - Leeds
We were involved in an accident in November 2022 when our car was struck from behind at a road junction. We were assured by LV that this would be a straightforward claim against the third party. The latter changed their statement in 2023 which lead to Lyons Davidson informing us of this fact. Our dealings with Lyons Davidson have been friendly,supporting and efficient. Their Paralegal,Patrick Beaumont,has kept us in the loop by letter and professional and friendly phone calls. His assistance in concluding this case has been paramount.

Reply from Lyons Davidson Solicitors - Leeds
I have an ongoing RTA claim which is over 2 years old now - its an automated service and they take a minimum of 5 days to respond to any form of communication - this is not customer service as you are not treated like a customer.
i was told that my claim was valued at £3k, then it dropped to £995 and then when questioned went to £1.4k.
i was told that it might go to court but you wont be needed in court - then i was told i am needed in court?
absolute shambles.
if trust pilot had minus stars then Lyons Davidson would have them.

Reply from Lyons Davidson Solicitors - Leeds
Shruti from Leeds handled my case in a professional and experienced way giving sound advice on what is and is not allowed and negotiating on my behalf to lead to a reasonable settlement, even though it was not the one I expected to cover all my losses. A great job done, only complaint would be it took so much time.

Reply from Lyons Davidson Solicitors - Leeds
Thank you Lyons Davidson - Leeds for your services, I was so impressed with the outcome. I have to personally thank Genevieve Cunningham for working tirelessly on my claim. She is professional, knowledgeable, transparent, and had my best interest at heart from the very beginning. Genevieve gave me the confidence to proceed with my claim and offered the realistic advice I needed to fight for what I deserved. She was super efficient and organised I couldn’t have completed this without her support. Thank you again for all your hard work and encouragement during this process.

Reply from Lyons Davidson Solicitors - Leeds
My case was handled by priya patel from Leeds and she done a fantastic job. I always felt like I was pestering her and she replied straight away every time. Thank you so much for everything you done.

Reply from Lyons Davidson Solicitors - Leeds
Best company around.
Georgia was brilliant throughout and has helped me every step of the way.
Appreciate all your help you 100% delivered.

Reply from Lyons Davidson Solicitors - Leeds
We have been supported by Lois Watson over the past eighteen months in a case our daughter was taking against a prospective employer. The case was quite complex and we were able to successfully settle. Throughout the process Lois kept in regular contact and everything was managed with constant attention to detail. This was very well demonstrated with the Judge remarking on the high quality of the preparation that had gone into our bundle. I would happily work with Lois and the team at Lyons Davidson in the future.

Reply from Lyons Davidson Solicitors - Leeds
The experience with Abdul aslam was excellent. He was very good on keeping me updated every step. He was very experienced in his dealing with keeping me updated and explaining everything to do with the case.

Reply from Lyons Davidson Solicitors - Leeds
After 3 previous paralegals made no headway with my case nelay joshing was put in charge of it and immediately made a difference. He kept in touch and ensured I was informed of progress at all times.He was very friendly and conscientious when dealing with the obfuscation and obstruction of the other party.Thanks to his diligence my case was brought to a successful conclusion, something I could not see happening until he took it over.
Thanks nelay!!

Reply from Lyons Davidson Solicitors - Leeds
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