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3.4
45 reviews
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I've been using Lycamobile Ukraine for a while now and overall, the experience has been quite good. The coverage is stable, internet speed is decent, and pricing is competitive—especially for international calls, which is a big plus.
Company has competitive rates and extensive international coverage. it's a cost effective option for international communication.
Nė možu zamovyty Simku.
U péršyi raz adrésa bula zadovga, zaraz né prohodé oplata.
"Denied by Red".
I couldn't buy their Sim card, I can't became a customer, lol, what reference I could give?
The error was: "Denied by Red".
/
Pislya kontaktu z supportom vse otrymav.
/
Please reply in support via English to English emails, ukrainian reply was ultradumb.
Reply from Lyca Mobile UA
Дорогий клієнт,
Просимо вибачення за труднощі, з якими ви зіткнулися під час замовлення SIM-карти. Схоже, виникли проблеми з адресою та процесом оплати.
Щоб допомогти вам, чи могли б ви надати нам докладнішу інформацію про конкретні проблеми, з якими ви стикаєтесь? Для нас важливо, щоб ми швидко вирішили цю проблему для вас.
Якщо у вас виникли проблеми з підтвердженням адреси або способом оплати під час оформлення замовлення, повідомте нам точні повідомлення про помилку або дії, на яких ви зіткнулися з проблемою. Це допоможе нам визначити проблему та запропонувати вам рішення.
Ви можете звернутися до нас безпосередньо trustpilotreview@lycamobile.com для негайної допомоги. Ми прагнемо забезпечити безперебійний досвід для всіх наших клієнтів і хочемо негайно вирішити цю проблему.
Навін
Команда Lycamobile
Great chat support from Oksana and Kateryna!
Please ensure the possibility to use MNP feature in Ukraine.
Reply from Lyca Mobile UA
Dear Customer,
We're so happy to know that Oksana and Kateryna gave you such a memorable experience. We're really delighted that you rate our network so highly. Thanks so much for your lovely review & we'll ensure to pass the feedback across.
Naveen
Lycamobile Team
Reply from Lyca Mobile UA
Dear Customer,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reaches our executive.
Naveen
Lycamobile Team
There was a problem with the Internet, calls. thanks, helped a lot !
Reply from Lyca Mobile UA
Dear Customer,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. Your feedback will reach Adhithyaram, along with our appreciation.
Regards,
Albert
Lycamobile team
Reply from Lyca Mobile UA
Dear Hennadi,
Thank you for your appreciation for our agent Ashwin and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
I thank Adhithya Ram for the help! The job was professional and fast. I again can make a calls to my friends from regions of Ukraine where there is a war.
This is very important now! Thank you and Glory Ukraine!
Reply from Lyca Mobile UA
Dear Customer,
Thank you for your valuable feedback about Lycamobile. We will look forward to serving our customers well. We will ensure that your kind words reach Adhithya Ram.
Regards,
Albert
Lycamobile team
Adhithya Ram, very help me! The job was great. We solve my problem very quickly. So I can make a call to my friends. Thank you! Adhithyaram!
Reply from Lyca Mobile UA
Dear Natalia,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. If you ever need help, you can always contact us via customer service or our website. Your feedback will reach Adhithya Ram, along with our appreciation.
Regards,
Albert
Lycamobile team
Excellent mobile service, great coverage, fast internet, reasonably cheap prices for those, who are ready to discover new horizons in communication.
excellent service, was lucky to find lycamobile while my travel in the ukraine.
I bought SIM cards for myself and my employees. cheap plans, many minutes and good internet. I am happy to use Lycamobile network.
cheapest roaming. traveling to spain called relatives in Ukraine, spending a minimum of money
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