Luxy Hair Extensions Reviews 

The Luxy team helped me with my first order to color match my hair, which at the time had been dyed, faded, toned, and dyed again. Basically a science experiment. I needed something that would not only match the dyed hair but the lived-in hair color as well. Somehow, they nailed it on the first try. The match was perfect.

The hair quality? So good. And SO thick. I’ve worn extensions for about 10 years (tape-ins) and have tried brands like Bellami (very pricey for the grams you get) and HairTalk (great quality, pretty comparable). I wanted reliable clip-ins to wean off of hair extensions to let my hair breathe a bit and found Luxy. I ended up wearing them way more than expected, clearly but my hair did not suffer and actually grew quite a bit and didn't thin out like they did with tape-ins. Honestly, they gave me the best value for the amount and quality of hair you receive.

They blended so well that people constantly thought it was my real hair. They were so thick I had to leave one row out because it was too much hair. Not complaining at all, just saying.

I wore them almost daily for about 8 months and rarely took them out. They probably would have lasted longer if I had treated them a little better and not basically made them part of my personality.

I just placed my second order and had a small issue. I reached out late Friday night expecting a Monday response at best. Nope. They replied almost immediately. We messaged a bit into Saturday, and by Monday morning the issue was completely resolved. I was genuinely shocked at how fast and helpful they were, especially over a weekend.

I’m seriously impressed with this company. They do business the right way. I’ve already recommended them to multiple people and I’ll definitely keep buying from them.

If you’re considering clip-ins, don’t sleep on Luxy. Signed, a very loyal repeat customer.

PS. To those who found the hair became frizzy or did not hold a curl, you need to blowdry them with a thick bristle brush and use the right products for the hair. I treat it like it's my real hair, especially as a girl who lives in Florida and has to battle humidity daily. Hope this helps.

PSS. Also, I took the extensions to my hairdresser who cut it into the blunt cut I wanted. I recommend doing this as well just make sure to mark the placement the rows so it matches up when taking them in/out.

Mikayla was great! She was friendly, professional, knowledgeable, and suggested items that I hadn’t even considered but ended up loving!

Appointment went very smoothly and Mikayla was very helpful in guiding my purchase. Got my extensions VERY quick (literally next day) - love that it had a piece to try on which helps because I needed to get a different shade. But allows returns to be seemless.

I’m really happy with my Luxy hair extensions. The quality is excellent, and the shade blends perfectly with my natural hair. Their customer service team was responsive and easy to work with; the agent shared several helpful videos showing exactly how to apply them. I feel much more confident using them now.

Kerry was so helpful in giving recommendations for exactly the style and color I'm looking for. The process was so smooth and I can't wait to use my extensions at my wedding soon!

This was my first time buying hair extensions so I was really grateful for Kerry’s help in the consultation. She listened to what I was hoping to achieve, guided me through the process, and double checked with a colleague for the perfect colour match.

Haven was absolutely incredible. She is thorough, efficient, and knowledgable, as well as genuinely kind and friendly. She went the extra mile for me beyond just consulting on the hair extensions; she also answered all my questions about hair care, styling, and maintenance. I specifically asked her to send me the link for this review so I could let her supervisor know how impressed I was with her service. She is truly an invaluable asset to your company.

Excellent customer service - quick communication, flexibility where they are able, and true care for customer experience and satisfaction.

Mikayla was very nice and helpful. I am waiting on my order and I hope it goes well. Thanks.

Everything about Luxy Hair rocks!

Recent stress in my life caused me to lose some of my hair and that started a chain reaction of more stress, more hair loss... Gah!!!

My partner and I discussed it and I went on a search for the best in hair extensions.

I kept coming back to Luxy and ordered the Balayage Halo in 20" Natural Blonde.

The girls at Luxy are a team of beautiful people that didn't stop at the purchase.

They truly wanted me to be my best and gave me all the support I needed.

I couldn't say more about the hair or the staff!

I have my confidence back!!!!

Thank you Luxy!!

Thank you!

The customer service team went above and beyond. They made it right, which I truly wasn’t expecting. Thank you so much Luxy!!

Customer service has been absolutely stellar in assisting in helping to pick color and get my order shipped in time to arrive before my event! Top notch!!

Their customer service is fantastic and extremely helpful for color matching. Haven was so lovely and easy to work with!!

Haven gives excellent customer service! She is thoughtful, helpful, and follows through with wonderful communication. So if you have questions, use the chat bc they are there to assist for sure!
I have bought several times from this company and have been pleased with the quality and performance of the various products. I have even bought for my mother who is a gorgeous woman in her 80’s! We both prefer the halo for ease of application.
I do not wear on a daily basis, but regularly enough to say the pieces hold up beautifully.
Most importantly, they make me look and feel better! I think it’s wise to practice putting them on and styling a few times prior to an event for sure. Once I got used to it, I got way more confident and faster at it!
As far as color is concerned, I started out skeptical. I’m happy to report that I’ve had zero issues and haven’t even needed my hairdresser to adjust color for me or the wefts! I love the dimensional color line for this reason. I am in my 50s and stay fashion current- leaning towards classic. I keep to the shorter and mid lengths. These extensions enhance any look, anytime.
Say nothing ladies!! No one knows! Do not fear! Give yourself a boost and buy!
I highly recommend chatting with a rep and showing your current hair color in various lighting and styles prior to choosing a color.
This helps avoid any shattered dreams once your order arrives. Finally, please remember to BLEND your natural hair in with the wefts once applied!!! It’s not a wig, it’s an enhancement.

love that there is a concierge, thank you for your help! So excited to try these!

Luxy has a high quality product and even better costumer service. The first set of extensions I got ended up being darker than the advertised color and they were able to help facilitate an exchange and were very pleasant throughout the whole exchange. I was worried about the process as I am nervous from having the right match for my wedding day, but they really came through!

She was super fast to respond and very helpful!!

I accidentally submitted my purchase with the wrong address. I emailed customer service and they were able to change it for me immediately. Kerry was super responsive. I love my extensions. I will be ordering from here again! Amazing customer service.

Customer service was very helpful, kind, and prompt. I recommend!

Haven was an angel to work with!! She was very quick to respond and truly helped me figure out which color was best suited for my hair type and color!