Apparently don't want customers
Unable to create an account or order as guest. It doesn't recognise "Netherlands"as country and keeps asking for region. Pity. But if you don't want customers...

Reply from Lush Nederland
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Verse en handgemaakte cosmetica, vegetarisch en 95% veganistisch. Onze producten zijn niet getest op dieren! Wij geloven in een cosmetische revolutie en in ethische producten gemaakt van verse ingrediënten. Bij Lush vind je zepen, bath bombs en bubble bars, producten voor onder de douche, voor het haar of lichaam. Wij geloven in cosmetica die mensen gelukkig maakt en een positieve impact heeft op de wereld.
Kalverstraat 121 - 123, 1012 PA , Amsterdam, Netherlands
Replied to 50% of negative reviews
Typically replies within 24 hours
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Unable to create an account or order as guest. It doesn't recognise "Netherlands"as country and keeps asking for region. Pity. But if you don't want customers...

Reply from Lush Nederland
I love this store and their products! Thanks to Mark for helping me today! You were amazing!

Reply from Lush Nederland
I’m a loooong time Lush customer and Lush have always been my to-go for sustainable and planet & animal-friendly gifts. And I absolutely recommend all their products. I came here to write a review which will hopefully further help them improve their planet friendly packaging. Today I received an order of gifts I have ordered from Lush and it was my first time receiving a package delivered to home. I have found the box incredibly big for the products involved, and what is maybe more concerning is the amount of plastic/sterefor filling that was put to keep the bathbombs safe from being damaged. The bathbombs were not put into the usual sustainable paper packaging. I would have preferred the bathbombs to be put into that package or in a small cardboard box instead of the amount of filling that was used. Even if this filling is somewhat ‘sustainable’ then the box should be in a smaller size. Truly, the bathbombs do not survive warmth or humidity so it makes it also difficult (especially in the summer or rainy days -also for the delivery person) for the customer to just have them unpacked even if its a small satchet. I truly hope this can be improved and we all can continue enjoying Lush’s products.
Recently moved house just down the road from Lush and I can’t believe I’ve never been here before! These handmade natural products are exceptional, especially the lemon soap. I’ve just bought some bath bombs for the family to try :)

Reply from Lush Nederland
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