London School of Science & Technology Reviews 58

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the supportive and knowledgeable staff, including teachers and lecturers, who are dedicated to student success and provide helpful assistance with assignments and career preparation. Many also appreciate the positive user experience, highlighting well-structured courses, a welcoming environment, and the opportunity to combine studying with work. The various campus locations are often described as lovely, safe, and equipped with modern facilities. However, some people were dissatisfied with the service and facilities. Concerns were raised about unprofessional behavior from admission staff, difficulties understanding lecturers due to language barriers, and issues with dirty or poorly maintained facilities. Some customers also reported long waits for certificates and a lack of experience or competence from certain staff members.

What people talk about most

Staff

Users describe positive interactions with staff. Many reviewers highlight the helpfulness and supportiveness... See more

User experience

Customers had positive experiences with user experience. Many reviewers found their learning journey... See more

Location

Customers consistently note positive experiences with location. Many reviewers are pleased with campuses like... See more

Service

Clients share ambiguous opinions on service. Some reviewers express frustration, citing issues like refusal... See more

Facilities

Consumers find facilities to be ambiguous. While some reviewers are pleased with the campus, describing it as... See more

Based on these reviews

Rated 5 out of 5 stars

I am enjoying my learning journey at LSST .Overall experience are great and I would love to recommend the LSST to others. Student support and academic support are very helpful.Staff are very knowledge... See more

Company replied

Rated 5 out of 5 stars

I am in my first year,after finishing the foundation one. Lovely campus,lovely teachers,great student support!

Company replied

Rated 5 out of 5 stars

The Luton campus's London School of Science and Technology offers a positive educational experience with various activities and very nice tutors. Staff are supporting the students and preparing them... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience at LSST! The courses are well-structured, and the teaching staff are knowledgeable and supportive. The campus is equipped with modern facilities, and there’s plenty of stud... See more

Company replied


Company details

  1. Private University

Written by the company

Founded in 2003, the London School of Science and Technology is a higher education provider specialising in Business, Computing and Management courses alongside professional qualifications.  


Contact info

3.4

Average

TrustScore 3.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very dodgy place to study

Very dodgy place to study. I went recently to the Wembley campus to go for their tests because I was born oversees and they had others there who couldn't speak English and struggled to use a computer. The admission staff were allowing those to use their phone and were helping them to complete the test. Very unprofessional behaviour. Decided to just leave in the end because I could see if that's how they are getting students then something is very wrong with their standards.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust this university

Do not trust this university. I enrolled with them and then later on changed my mind. By that time the admission team have took it on themselves to enroll me onto the course and states I’ve started it when I haven’t even been to one lesson. Now they’re refusing to help me or just dragging it out all because I changed my mind and wanted to go else where. Stay well clear of this university and Birmingham campus. Not helpful one bit and very rude on the phone.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Waste Your Time and Energy on This Place

I was supposed to have an interview for the Admissions Manager role at LSST.

They rescheduled my interview twice.
The first time was completely understandable, I know how busy they must be at the moment.
The second time, they rescheduled my interview less than 30 minutes before it was supposed to start.

Once the interview actually took place on Tuesday, 7th October, they promised to give me an update no later than the following Monday, 13th October. Of course that didn't happen so I followed up on Tuesday, 14th October. They informed me that they were still interviewing and promised to keep me updated.

It is now Monday, 27th October and they haven't even bothered to send a generic rejection email.

I have no issue with being unsuccessful - at the end of the day, they need to find the most suitable candidate for the role. However, given the significant amount of time and mental energy I invested in preparation for the interview, it is very disappointing that they couldn't even do the bare minimum on their end.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience me my wife…

Very bad experience me my wife enrolled did all test past test we had to wait 3 months for there decision then we were told because we are hubby and wife we can do the same course together also the admin staff are very rude and there manager jad pls don't go there go luton instead off luton bustards was our time

13 June 2025
Unprompted review
Rated 1 out of 5 stars

My statment concerns the branch…

My statement concerns the branch located in Birmingham, specifically the staff in the Student Services department and the certifications section. They lack experience, responsibility, and competence, and they display indifference and suffer from a lack of supervision. My wife left the university due to mistreatment, belittlement, and negligence. Every time she asked about a matter directly related to her studies, they either failed to answer her questions or inquiries until it was too late, or, in most cases, provided inaccurate and unreliable information. On many occasions, my wife was told to contact the other university from which she would receive accreditation, but when she did, she was sent back again to the LSST staff.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

If you want to save your sanity avoid…

If you want to save your sanity avoid them at all cost!
They only want your money, what you get in return is pain and suffering.

They are liars and extremely manipulative.

Let me tell a lil about LSST.Aston Campus.
(FYI, I have proof of everything, screenshots, emails, call recordings)

Since me and my class finished our course, we’ve been waiting for our certificates for 4 months.
4 months, I repeat,4 months!
Soon we’ll have our graduation we still don’t have our certificates….

When I call, they constantly lie that “we have outstanding balance and we need to prove that I have paid, caught them in a lie,

Regardless I did sent the necessary and required proofs, still nothing….no reply to calls/emails.

Another fantastic lie “the awarding body university holding the certificates or they did not sent it out yet ” caught LSST in a lie again…

They always blame the other university (Awarding body) that they are at fault, when I call the awarding body university they told me what LSST telling us is a lie and we should write an official complaint which me and my class did.
Also awarding body university can prove it…,our certificates has been sent out.

I constantly call , they won’t answer ,constantly write emails won’t answer… when they do I’m lied to…not just for me, for my colleagues as well…
This is extremely frustrating,all the lies all the fake promises still no certificates.

What’s the purpose of LSST holding our transcript and certificates?
They might be using our certificates for some scam or bad purposes who knows?

They also “motivated” us to milk Student finance of England,
By doing a “teaching course” DET level 5 , with them, since we have 5 years of worth SFE loans,
Our tutor said laughing “ that we shouldn’t leave that one year in, we shouldn’t leave that maintenance loan….
They were also cold calling us, loads of times to do the national student survey…. I do mean it loads of times.

If you don’t wanna end up like us avoid them at all cost, if you require any proof of emails or lies, let me know. I have proof of everything.

11 June 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

We have replied to a very similar review left earlier that was flagged to TrustPilot for naming individuals. Since then, the review has been edited - but it is extremely similar to a previous review. Again, we take all concerns and complaints seriously and we note your frustration. However, due to the nature and detail of your claims, it would not be appropriate to address such a complex and individual matter in a public forum without fully understanding the facts. We have left instructions and have requested you to email our PR Manager.

Rated 1 out of 5 stars

My experience at LSST has been…

My experience at LSST has been extremely disappointing. The facilities are dirty and poorly maintained, and the overall management is chaotic. Most lecturers can barely speak English, which makes it very hard to understand the content—even as someone who isn’t a native English speaker myself. Assignment briefings are unclear, and support is almost non-existent.

What’s worse is that supervisors completely ignore emails—I’ve sent over 12 and received no response. This level of neglect is unacceptable. On top of that, we’re being pressured to leave positive reviews online. I have screenshots to prove this. LSST is not a place I would recommend to anyone serious about their education.

5 May 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

Thank you for your feedback here on Trustpilot. We regret to learn that your experience has not met expectations. Your concerns are taken seriously and warrant careful attention so we have submitted a 'Request Information' to your Trustpilot account.

We especially regret that you found the campus facilities unsatisfactory, although we would like to know which campus you are based at. Cleanliness and maintenance are fundamental to the LSST student experience and your comments have been shared with our Operations leads for review.

Concerning academic delivery, we hold high expectations for the clarity, competence and communicative ability of all teaching staff so we would like to look into this further also.

LSST has a zero-tolerance approach to any form of manipulation or coercion in feedback gathering. We invite you to share any supporting documentation via your student email with our PR Manager via kunal.mehta@lsst.ac so that this can be reviewed along with your concerns around email communication.

While we are disappointed that your time with us has not reflected our values, your input is invaluable. Please do get in touch if you are willing to engage further.

Rated 5 out of 5 stars

I am enjoying my learning journey at…

I am enjoying my learning journey at LSST .Overall experience are great and I would love to recommend the LSST to others. Student support and academic support are very helpful.Staff are very knowledgeable and supportive.

3 May 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

Thank you for your kind words and for sharing your positive experiences. We are delighted to hear that your learning journey has been rewarding and that both our student and academic support services have met your expectations. Wishing you every success.

Rated 5 out of 5 stars

Best place to study and can manage time…

Best place to study and can manage time for study. Campus always open for support and information.

3 May 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

Thanks for your kind review - much appreciated. Do let us know if there is anything further we can do?

Rated 5 out of 5 stars

A very helpful and supportive…

A very helpful and supportive environment at LSST. Teachers,tutors and peers are very helpful in resolving our problems during courses.

3 May 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

That is great to. Do keep in touch and let us know if there is anything further we can do.

Rated 1 out of 5 stars

Facilities as bathrooms can be improved…

Facilities as bathrooms can be improved and also the class room.More activities in groups involving lectures materials can be included as well.Social events that include students (Christmas parties etc) inexistent.Job fair and other activities regarding work/jobs and improvement are scheduled in a time period that doesn’t fit everyone schedule.More flexibility and students integration can be of help.no air con in class room.But on a positive note this things can be improved.Looking forward to the changes.

3 May 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

Hello there and thanks for leaving a review. Can you email kunal.mehta@lsst.ac who can look into this for you.

Rated 2 out of 5 stars

It's a pretty good school

It's a pretty good school, but it has some shortcomings, like We want a LED in classroom and air conditioner.

3 May 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

Thanks for leaving a review here. We look forward to hearing about this concerns in further detail so can you email kunal.mehta@lsst.ac who can look into this for you.

Rated 3 out of 5 stars

Poorly equipped classrooms

Poorly equipped classrooms. Old equipment.
Leaking water in classrooms/ceiling.

3 May 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

Thanks for the review and taking time out. Can you email kunal.mehta@lsst.ac who can look into this for you and find out more about what campus site this is happening at.

Rated 5 out of 5 stars

Everything is ok,a good school

Everything is ok,a good school

29 April 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

Happy to hear. Thanks for leaving us such a kind review. Do get in touch if there is anything further we can do.

Rated 5 out of 5 stars

I have been here for almost one…

I have been here for almost one year.Everything great so far .Great lecturers,great student and academic support.There hasn t been an issue that the brilliant minds of LSST haven t found a solution for.I m really happy for choosing this campus and I invite everyone to join.Is never to late to learn.

28 April 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

Happy to hear this. It really is never to late to learn. Please get in touch if there is anything further we can do.

Rated 5 out of 5 stars

My experience is very good with the…

My experience is very good with the LSST courses and lectures.

28 April 2025
Unprompted review
London School of Science & Technology logo

Reply from London School of Science & Technology

Thanks for leaving such a positive review. Glad we met your expectations. Do kindly let us know if you require anything further.

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