LSBF Reviews 

454
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, dedication, and positive attitude, making interactions pleasant and productive. Many highlight the exceptional customer service, noting the personalized and understanding approach, with quick and professional responses to inquiries. The service provided is often described as excellent, with consumers appreciating the efficiency, ease of their overall experience, and well-structured, engaging course content. Reviewers are particularly impressed with the quick response times and the smooth user experience, including user-friendly platforms and flexible study options. However, some people were dissatisfied with the service, reporting poor customer service, rude replies, and issues with accessing study materials or receiving timely responses from tutors regarding mock exams.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their support, helpfulness, and... See more

User experience

Consumers report overwhelmingly positive experiences with the user experience, highlighting the excellent... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, responsiveness, and... See more

Service

Customers had positive experiences with service, with many reviewers highlighting the outstanding support... See more

Response time

Clients share positive opinions on response time, with many highlighting the helpfulness and quick responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tutor Hafeez they created a much more relaxed, inviting atmosphere and instilled more belief into the group I felt than the previous tutor whom I failed with twice with.  Hafeez was much more en... See more

Company replied

Rated 5 out of 5 stars

My experience with LABF has not been straightforward however I recently had tuition with Hafeez and this man changed my whole outlook on PM! He made things so easy to understand, he gave us lots of tr... See more

Company replied

Rated 5 out of 5 stars

so excellent!!! Support team works really well, teachers are also so supportive and they care about your knowledge that you acquire from each lesson. The most important is the planned lessons really h... See more

Company replied

Rated 5 out of 5 stars

Natasha Young, student support administrator at LSBF been really helpful to me throughout the registeration process and was replying promptly to any enquiries. They say they are available every time t... See more

Company replied


Company details

  1. Education Center

Written by the company

London School of Business and Finance offers a range of innovative education programs: UG, MBA, ACCA, financial courses, etc. LSBF offers programmes via on-campus and online learning platform, which allows students to study anywhere in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

454 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(454)

57 reviews in the last 12 months

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Rated 4 out of 5 stars

Great tuition

Definitely value for money. Natalya is a great tutor, patient and professional. The lecture notes that she provides are also great. I would also recommend doing the timed mock exam to see where you are losing marks. I passed ATX using the LSBF lectures and another providers exam kit. Thanks Again!

1 February 2023
Unprompted review
LSBF logo

Reply from LSBF

Thank you Kemi for such an open review.

LSBF academics all pride themselves on delivering thought provoking, guided, supportive, effective and unique learning. We love to hear when our students pass their exams, it really does fill us with joy and makes us smile like Cheshire cats.

If there is anything further LSBF can assist you with please do feel free to drop us a line at info@lsbf.org.uk

Best wishes

Casandra

Rated 5 out of 5 stars

The perfect program for busy and dependable people

I'm currently studying my masters degree in Strategic Marketing at LSBF, the program is remote which is great because I live in the US, but what I love the most is that the program has been built with busy and dependable people in mind, you can choose when to learn and also how much to participate and interact with the professor and students, at the end of each module you have the opportunity to show how much you've learned with one final assignment.

25 March 2023
Unprompted review
LSBF logo

Reply from LSBF

Hi Linda

Your review is fabulous, thank you.

We at LSBF offer many of our programmes via online learning and reviews like yours are what makes it worth while.

LSBF offer their programmes to all manner of people, we fully understand not everyone can study on campus 5 days a week, or even at all. We understand online or even blended learning is now the preference of many, and so we adapted. LSBF firmly believes everyone should have the opportunity to learn. Throughout your studies, LSBF is here, dedicated to helping guiding and supporting you and so, Linda, if there is anything further LSBF can assist you with please do feel free to drop us a line at info@lsbf.org.uk

Best wishes

Casandra

Rated 5 out of 5 stars

LSBF experience

I started my ACCA journey this year after enrolling with LSBF. I took my FA exam today and passed it!! Regwana my FA tutor is the best! Her style of teaching is so straightforward and focusing on the basics and techniques! LSBF offers you a lot of test practice, class notes question samples and question banks, strategies to solve certain question and best of all I love their student's platform, everything is simple and easy to navigate!I am now more confident in this journey and I know LSBF will be there to guide me.

24 March 2023
Unprompted review
LSBF logo

Reply from LSBF

Boots Provido, you got that right........ LSBF will be here guiding you, supporting you and helping you pass that next exam. LSBF will support you every step of the way throughout your learning journey with us.

Thank you for leaving your review, and if there is anything further LSBF can assist you with please do feel free to drop us a line at info@lsbf.org.uk

Best wishes

Casandra

Rated 4 out of 5 stars

Great exam tips and technique

I enrolled with LSBF for the ACCA FR exam (Dec 2022).

My household was never quiet enough for me to focus during the evening live sessions, so I stopped joining and watched the sessions recordings instead.
That way, I could pause and rewind as needed while looking at the tutor's notes.

Regwana is a very good tutor. I tested myself on all the questions she had set on the study plan during the week or so before the exam and I passed. Her tips and techniques definitely gave me the right approach to pass the FR exam.

8 December 2022
Unprompted review
Rated 1 out of 5 stars

PAYMENT PROBLEM - THEY ARE SCHEMING STUDENTS TO PAY MORE THAN THEY SHOULD - CREDIT SCHEMING

Reason : So far i have only joined 2 classes previously : Marketing Business Enviroment + Financial Accounting class.

But if we look at the class that i attended and the payment that i have made so far, i only attended 3 classes and i have paid 2545 pounds, if we look at the calculation.

Calculation :
If 1 course = 750 pounds, i just followed 3 courses now, which total = 2250 pounds. But i have totally paid £3545.00 which i still have remaining surplus payment £1295.00 in my student credit account. Remaining i havent paid is £995.00 which is due for my 2 last elective classes (if 1 class = 750)

THEY ARE NOT EVEN RESPONDING TO YOUR COMPLAINT FOR PAYMENT PROBLEMS AND THEY ARE JUST FINDING EXCUSES NOT TO SOLVE IT AND TO ASK YOU PAY MORE FOR ALLOWING YOU TO JOIN CLASSES WHICH IS ALREADY YOUR RIGHTS.

I complained to them for almost 1 month now, they only replied the same. The system showing i need to pay them 255 pounds when according to the classes i took, i still have 1400 pounds left more.

and when i contacted the Student Support you can see :
1) The accounting guy telling me in Feb 2023, that i need to pay 255 pounds.
2)I COMPLAINED TO THE STUDENT SUPPORT TO FOLLOW UP WITH THE CREDIT TEAM, they replied to me i owe 955 pounds, and didnt even re-check with credit control. Just referring to a statement i made on my email.

HONESTLY IT SEEMS LIKE THEY ARE HAVING A HARD ECONOMIC/FUNDING PROBLEM DUE TO UK BAD ECONOMIC CONDITIONS, THEY ARE FINDING LOTS OF EXCUSES JUST TO ASK YOU TO PAY MORE.

AND I SAW ON COMPLAINT BOARD MANY COMPLAINTS ABOUT REFUNDS UNPAID ETC IN THIS 2022 AND 2023.
Please find it here guys : complaintsboard.com

SO BE CAREFUL GUYS, I HOPE YOU DONT APPLY WITH THEM.

ONCE YOUR MONEY IS THERE, IT WOULD BE HARD TO TAKE IT BACK.
I RECOMMEND YOU NOT TO APPLY WITH THEM.

13 March 2023
Unprompted review
LSBF logo

Reply from LSBF

Thank you for leaving a review

I'm so sorry to hear you're unhappy with your LSBF journey thus far.

I've sent a request via Trustpilot for your information, If you could please respond we can action accordingly.

Regards,
Casandra Pine

Rated 5 out of 5 stars

i am studying with LSBF doing my last…

i am studying with LSBF doing my last paper AFM i have passed my most of paper first time tutor are really really good they help you to max specially mentoring session and discussing the homework and giving you feedback on top of the live tuition and revision which give you chance to ask any questions or worries. my top best tutor Martin SBR and David for SBL and AFM
Amazing thing is that they not only knowledge but the techniques how to gain mark within time pressure
LSBF compare any other institution provides maximum tuition and revision classes which helps to achieve step by step

21 January 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend SBL & AFM courses (ACCA programme)

Great teaching from David Laws.

Not only did I pass SBL, but the course significantly improved my writing. The understanding and application of the ACCA's professional skills is especially helpful.

I achieved 70% for AFM after taking the course. Clear explanation of the material and very practical advice given on exam technique to assist with this time-pressured exam.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

ACCA AFM and SBL - David Laws

I studied on campus for AFM and SBL with David and wouldn't have been able to pass without his guidance and support. The tuition and revision course is structured very well, focusing on exam technique and key knowledge. The mock exam was extremely helpful and provided critical feedback to help me pass. The course is interactive and doing the homework and getting feedback on it really helped me a lot. David is extremely approachable and truly cares about all his students. Thank you David :)

11 December 2022
Unprompted review
Rated 5 out of 5 stars

FR classes with Regwana Uddin

Hello!!
I took financial reporting exam (ACCA) in december session and scored 86%. I was preparing with Regwana Uddin - she was very helpful, and her classes were very interactive. The classes consist of 2 part - live sessions and revision. In revision we worked on past papers, which are very necessary to try before every ACCA exam.


I recommend everyone to subscribe to her classes, if you want to clear FR paper successfully!

15 January 2023
Unprompted review
Rated 5 out of 5 stars

FR with Regwana is Awesome

I did online lessons with LSBF and so far I passed 4 exams first attempt.The tutors are very good especially Regwana Uddin, she is a great FR tutor and she's very supportive.
Thank you

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Result oriented

Live sessions were very useful and supportive during my studies. All tutors are professionals and know how to prepare for exams. This has resulted in my consecutive fail less ACCA exam experience.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Great tutoring from Paul Merison.

Great tutoring from Paul Merison.
I wouldn’t have managed to have passed AAA otherwise.
After doing a poor LSBF mock exam his feedback and positive approach was crucial.
I enjoyed the revision and Paul makes the clases entertaining and interesting.
I’m very thankful to him and the LSBF staff.

19 November 2022
Unprompted review
Rated 5 out of 5 stars

FR-Regwana

Reg is an amazing tutor, very inspiring and always there to help and support through the journey .I highly recommend Reg. She has a unique approach to teach to get that pass in the Bag! Big Thank you Reg!

18 January 2023
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND REGWANA UDDIN FOR FR!

HIGHLY RECOMMEND REGWANA UDDIN FOR FR!

I managed to pass FR first sitting and I really appreciate Reg for being very motivational keeping me positive through out the course , and excellent at explaining which made learning enjoyable.
Thanks Reg :)

16 January 2023
Unprompted review
Rated 5 out of 5 stars

LSBF AA

LSBF AA - Brigita Petrova - Exam Success

I wish to express many thanks to Brigita for her fantastic teaching, her support and for making the Audit & Assurance ACCA course the success that it was for me. I did the Online version of this course, but it was as if I was physically on campus; with regular updates and correspondence from her and the way she explained the material, it definitely made it a positive impact on my learning. The classes ran on time and sometimes she even gave us a little extra of her time just to ensure that her students were leaving satisfied. I passed the exam in my first sitting, and I would definitely recommend this Live Tuition and Revision class with her as a guarantee to secure a pass in this exam! Thank you so very much LSBF & team and especially Brigita :)

5 December 2022
Unprompted review
Rated 5 out of 5 stars

APM/SBR/SBL/FR

APM/SBR/SBL/FR

I've passed 4 exams with LSBF and I'm now sitting my final exam through LSBF. This was having struggled to pass using other providers.

My experience with the tutors has been excellent, they've provided great content and always been willing to give additional help, in a quick manner. I found that Brigita Petrova and Martin Jones particularly were excellent!

Thank you

16 January 2023
Unprompted review
Rated 4 out of 5 stars

very greatful with once off pass on my…

very greatful with once off pass on my first time AAA,the mock exam brought light to my final exam ,I was disappointed with my mock mark but by the higlighted errors in my mock ,i worked on them and managed to sail through .thank you very much LSBF. the dashboard content was well enough to guide me in advance before the lectures .

5 December 2022
Unprompted review
Rated 5 out of 5 stars

ACCA-AA with Brigita was fantastic!

I went to the on campus course for ACCA - Audit and Assurance with Brigita and she has been the nicest teacher I have had in LSBF ✨✨✨ She is so good at teaching, at explaining everything in a very easy to understand and retain way, and at keeping the class engaged!!! Thank you so much Brigita for helping me pass AA in the first sitting xxx

5 December 2022
Unprompted review

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