Lovey Reviews 

2,375
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 903 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional, personalized support provided by dedicated account managers who guide them thoroughly through every step from start to finish. Many individuals mention that the entire funding process is remarkably fast, transparent, and completely free of any stressful sales pressure. Clients deeply value the prompt responses, professional attitude, and thorough explanations regarding the various financial choices available for supporting their expanding businesses. However, some customers also noted experiencing occasional communication gaps, unanswered follow-up messages, or unexpected loan terms during their overall experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Service

Consumers find service to be positive, highlighting a fast, professional, and efficient experience from start... See more

Customer service

Users describe positive interactions with customer service, highlighting professionalism, quick responses,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how quick, smooth, and... See more

Response time

People report positive experiences with response time, highlighting quick replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really difficult and tricky finance situation , but Blake at Lovey Finance was there every step of the way. His communication was second to none, always keeping me updated and doing everything he... See more

Company replied

Rated 5 out of 5 stars

Our account manager Kimberly Buck was thoughtful, attentive and stayed really close to us to make sure we got what we needed. The whole process was really quick and painless, with everything being cle... See more

Company replied

Rated 5 out of 5 stars

Thank you Abbass for helping us getting a loan for our company and your professionalism.From start to finish you’ve made the process so simple ,easy and unbelievably fast and most of all reasonable r... See more

Company replied

Rated 5 out of 5 stars

We’ve used lovey for various borrowing on loans and assets over the last 3 years and they’ve been fantastic with communication, everything is always explained and understood clearly so you know what... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Institution
  4. Loan Agency

Written by the company

Lovey (formerly Love Finance), the UK's fastest-growing SME lender and broker, founded in 2016 by Jack Smith to simplify business lending. With a mission to make lending simple, fast, and beautiful, Lovey has funded over £500 million in loans for more than 11,000 SMEs across the UK. Recognised by EY, Deloitte, The Sunday Times, Financial Times, UK Growth Index, FeBe, and Sifted as one of the UK fastest-growing companies. Lovey combines direct lending and brokerage services to deliver fast, flexible, and tailored funding solutions. With an industry-leading 5-star Trustpilot rating, businesses can enquire in 60 seconds and receive funding in as little as 4 hours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,375)

874 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jack was fantastic, would recommend.

Jack was fantastic, he knew his stuff & I felt very happy with the service provided. Would recommend.

29 July 2026
Unprompted review
Lovey logo

Reply from Lovey

Hey Victoria, we're really happy that Jack was able to support you in your business loan journey! Thanks for the recommendation! 🤝

Rated 5 out of 5 stars

100% recommend Lovey

I had a fantastic experience with Lovey. Luke my account manager, was there every step of the way to deal with any queries I had, any times I was worried things weren't going through, he was there to help and get onto my loan provider.
Fast and efficient service everything completed within 24 hours. I cant praise this team enough.

30 July 2026
Unprompted review
Lovey logo

Reply from Lovey

Thanks so much. Danielle.
Getting everything completed within 24 hours is a great result, and we're so pleased Luke was there to help. We really appreciate your kind words and wish you all the best 💜

Rated 5 out of 5 stars

10/10

Dealt with Harry for funding on my 1st business and he has just secured funding for me for my 2nd business.

30 July 2026
Lovey logo

Reply from Lovey

Thanks, Lee!
You know where we are if you ever need anything else 🤝

Rated 5 out of 5 stars

fast helpful service

Abbass was very helpful and friemdly, top marks!

30 July 2026
Lovey logo

Reply from Lovey

Thanks for your feedback, Tom 😊
We're so pleased to hear you're happy with the service Abbass provided.

Rated 5 out of 5 stars

Ciaran was great

Ciaran was great, always available to call and answer emails even out of hours at points, quick to respond to queries and question and managed to secure us funding at a rate that we were happy with.

Thankyou

24 July 2026
Unprompted review
Lovey logo

Reply from Lovey

Thanks so much, Oliver.
It's great to hear that Ciaran made a real difference throughout the process.
Please don't hesitate to let us know if there's anything further you need 🤩

Rated 5 out of 5 stars

Quick and easy borrowing process

Max kept in regular contact with me, over quite a long period, whilst I was waiting to see what I needed to do regards my short term financing.
When I did need to submit an offer and draw down funds he made things quick and simple,

30 July 2026
Lovey logo

Reply from Lovey

Thanks for your lovely feedback!
We really appreciate you taking the time to share your experience, and we're so pleased everything went smoothly 🌟

Rated 5 out of 5 stars

very quick and effecient.

very quick and effecient.
Dawid was very responsive and helpful.
Highly recommended for business loans

29 July 2026
Lovey logo

Reply from Lovey

Thanks so much for your feedback & your recommendation - it means a lot! 🤩

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Lovey.com. They helped me secure the finance I needed quickly, and the whole process was straightforward and easy to follow. The team kept everything simple, communicated clearly throughout, and made what could have been a stressful experience feel effortless.

I would definitely recommend Lovey.com to anyone looking for fast, professional, and hassle-free finance support.

29 July 2026
Lovey logo

Reply from Lovey

Thanks for the lovely review! It means a lot to know you found the process straightforward and hassle-free.
Thanks for your recommendation 💜

Rated 5 out of 5 stars

Happy days

Hi. Really fast and attentive service.
Very pleased
Friendly hard working staff members.
Saved my company
Much appreciated...

21 July 2026
Lovey logo

Reply from Lovey

Thanks for taking the time to share your experience.
We're really pleased we could help and that you were happy with the service. It means a lot to hear our team made a positive difference!

Rated 5 out of 5 stars

We dealt directly with Jack who was…

We dealt directly with Jack who was fantastic start to finish. Always on it with communication, kept us completely in the loop and supported us at every step of the journey and made it incredibly easy to navigate. Very happy to recommend the lovey team based on Jack’s attention to detail and commitment to their customers!

28 July 2026
Lovey logo

Reply from Lovey

Thank you so much for your kind words!
We're so glad Jack made everything feel straightforward and kept you updated every step of the way. We really appreciate the recommendation and wish you all the best 💜

Rated 5 out of 5 stars

Very helpful and proactive in giving…

Very helpful and proactive in giving updates. Charity provides exceptional customer service and is professional in every way. As an expanding small business, she checks in regularly and looks for the best deals.

28 July 2026
Lovey logo

Reply from Lovey

Thank you! We're so happy to hear Charity has been helpful and kept you updated throughout.
We really appreciate your support and wish you all the best as your business continues to grow!

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