Lovey Reviews 

2,372
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 903 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional, personalized support provided by dedicated account managers who guide them thoroughly through every step from start to finish. Many individuals mention that the entire funding process is remarkably fast, transparent, and completely free of any stressful sales pressure. Clients deeply value the prompt responses, professional attitude, and thorough explanations regarding the various financial choices available for supporting their expanding businesses. However, some customers also noted experiencing occasional communication gaps, unanswered follow-up messages, or unexpected loan terms during their overall experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Service

Consumers find service to be positive, highlighting a fast, professional, and efficient experience from start... See more

Customer service

Users describe positive interactions with customer service, highlighting professionalism, quick responses,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how quick, smooth, and... See more

Response time

People report positive experiences with response time, highlighting quick replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really difficult and tricky finance situation , but Blake at Lovey Finance was there every step of the way. His communication was second to none, always keeping me updated and doing everything he... See more

Company replied

Rated 5 out of 5 stars

Our account manager Kimberly Buck was thoughtful, attentive and stayed really close to us to make sure we got what we needed. The whole process was really quick and painless, with everything being cle... See more

Company replied

Rated 5 out of 5 stars

Thank you Abbass for helping us getting a loan for our company and your professionalism.From start to finish you’ve made the process so simple ,easy and unbelievably fast and most of all reasonable r... See more

Company replied

Rated 5 out of 5 stars

We’ve used lovey for various borrowing on loans and assets over the last 3 years and they’ve been fantastic with communication, everything is always explained and understood clearly so you know what... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Institution
  4. Loan Agency

Written by the company

Lovey (formerly Love Finance), the UK's fastest-growing SME lender and broker, founded in 2016 by Jack Smith to simplify business lending. With a mission to make lending simple, fast, and beautiful, Lovey has funded over £500 million in loans for more than 11,000 SMEs across the UK. Recognised by EY, Deloitte, The Sunday Times, Financial Times, UK Growth Index, FeBe, and Sifted as one of the UK fastest-growing companies. Lovey combines direct lending and brokerage services to deliver fast, flexible, and tailored funding solutions. With an industry-leading 5-star Trustpilot rating, businesses can enquire in 60 seconds and receive funding in as little as 4 hours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(2,372)

874 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Harjit was very helpful and extremely…

Harjit was very helpful and extremely pleasant to deal with. Seemed to know his stuff.
He kept us up to speed with everything as things progressed.

28 August 2026
Lovey logo

Reply from Lovey

Hey James, we're really pleased Harjit could assist you and your business - thanks for sharing! 🤝

Rated 5 out of 5 stars

Good honest approach

Good honest approach
Max petty was so easy to discuss the situation and was exceptionally thorough and honest and helpful , I will definitely be doing business again if needed ( but will be asking for max ). Thanks to the team

28 August 2026
Lovey logo

Reply from Lovey

We like to keep our approach to funding super clear Sharon to ensure the process is a smooth one! So glad Max could assist you and thanks for choosing Lovey! 🤝

Rated 5 out of 5 stars

Fantastic efficient customer service…

Fantastic efficient customer service from Charity couldn't recommend Lovey more. This financial opportunity has supported our business and allowed us to expand our operations. Highly recommended!

28 August 2026
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Reply from Lovey

Amazing news! We love watching small businesses succeed and we're really pleased Charity was able to help you out. Wishing you all the best Tutum Travel! 🥳

Rated 5 out of 5 stars

… Excellent Service from Nadira

Really happy with the service from Nadira. She was so friendly, helpful and professional, and made everything really easy from start to finish. Nothing was too much trouble and she sorted everything out quickly.

Would definitely recommend Nadira. Thanks again for all your help!

27 August 2026
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Reply from Lovey

Hey Syed, this is exactly the type of service we aim for and we're so glad Nadira made the experience really simple and stress free - we're sure she'll be thrilled with this review! 💜

Rated 5 out of 5 stars

We had a fantastic experience

We had a fantastic experience and couldn’t be more grateful for the support we received in securing finance for our business.

From the very beginning, the whole process was handled professionally, efficiently and with excellent communication. Everything was clearly explained; we were kept updated throughout, and any questions we had were answered promptly.

Securing the loan has provided our business with the financial support needed to continue moving forward with our plans, and having someone knowledgeable to guide us through the process made a real difference.

We would highly recommend their services to any business looking for support with securing finance. Thank you again for all your help, professionalism and dedication, it has been genuinely appreciated.

25 August 2026
Unprompted review
Lovey logo

Reply from Lovey

You've made our day with this review Paul and thank you for taking the time to share such kind words about the experience you've had with us!

We're all about supporting small businesses whilst keeping the process transparent and genuinely want to see you grow!

Thanks for the recommendation! 🤩

Rated 5 out of 5 stars

Sam Purslow is a great asset to the…

Sam Purslow is a great asset to the company. On the ball, not pushy at all and made things very clear.

26 August 2026
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Reply from Lovey

Hey Phil, we're proud to offer hassle free business loans! 💜

Rated 5 out of 5 stars

Would highly recommend

Luke was extremely helpful throughout the funding process. He kept us regularly updated by both phone and email and ensured that everything was handled efficiently. Once we had provided all the required information, our funding was approved without any issues, and a quick decision was made. We were very pleased with the support and communication we received from Luke throughout the process. Would highly recommend

26 August 2026
Unprompted review
Lovey logo

Reply from Lovey

We're thrilled with this review Beverley - thanks for sharing your feedback about Luke's service. We're really glad you found applying for a loan with us so easy and simple! Wishing you the best with your business! 🤝

Rated 5 out of 5 stars

Exceptional from start to finish

Exceptional from start to finish. Fast and efficient, and Eugene was a pleasure to deal with. He kept me informed and updated at every step. Highly recommended.

24 August 2026
Unprompted review
Lovey logo

Reply from Lovey

This means a lot to us Dale - we're really pleased you found applying for a business loan straight forward with Eugene's support! Thanks for the recommendation! 😊

Rated 5 out of 5 stars

Will has been really helpful over the…

Will has been really helpful over the last weeks, felt I was given a fair amount of different options. He was also patient while I decided what was best offer for me

26 August 2026
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Reply from Lovey

Hey Liz, it's great to hear that Will offered you a range of options to suit your needs! Please let us know if we can help with anything else! 💜

Rated 5 out of 5 stars

The experience was very good

Thank you Max Petty
The experience was very good
And very helpful and fast
👍

25 August 2026
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Reply from Lovey

You're very welcome Catalin-ion! We're so glad to hear Max could secure the funding quickly for you! 😊

Rated 5 out of 5 stars

Excellent

Alicia was very polite pleasant and helpful throughout the process

25 August 2026
Lovey logo

Reply from Lovey

We're so glad Alicia made your experience easier - thanks for the 5* review! 🤝

Rated 5 out of 5 stars

Callum was amazing

Callum was amazing. Really helpful. Went the extra mile. Gteat communication & a pleasure to deal with. Everything was done in less than 48 hours

21 August 2026
Unprompted review
Lovey logo

Reply from Lovey

That's the type of service we aim to deliver - fast and friendly funding! We can't wait to share your feedback with Callum! 🥳

Rated 5 out of 5 stars

Blake was outstanding the whole way

Really difficult and tricky finance situation , but Blake at Lovey Finance was there every step of the way. His communication was second to none, always keeping me updated and doing everything he could to get the deal over the line.

Would highly recommend Blake and Lovey Finance. Fantastic service from start to finish.

Steve – eco- tec Heating Solutions

25 August 2026
Lovey logo

Reply from Lovey

Hey Stephen, we completely understand you need to keep things running smoothly and it's so important to have the right support during tough times. We're super happy that Blake was able to assist you and could secure the funding you needed! 💜

Rated 5 out of 5 stars

Very professional

Very professional, uncomplicated, helpful and efficient. I definately would recommend using Lovey.

25 August 2026
Lovey logo

Reply from Lovey

We make the process easy from enquiry to payout! Thanks for the recommendation! 🤩

Rated 5 out of 5 stars

Great experience with Will

Great experience with Will. Made the whole process incredibly simple, he was supportive, acted fast and I felt like I got the right deal for me. Thanks Will. Highly recommended.

4 August 2026
Unprompted review
Lovey logo

Reply from Lovey

This is exactly the type of experience we aim for Chris! We're here anytime you need us! 🤝

Rated 5 out of 5 stars

A big thank you to Nadira

A big thank you to Nadira, my account manager, who dealt with all my enquiries and kept me in loop throughout the whole process. She made the experience so seamless, I cannot recommend her enough.

20 August 2026
Unprompted review
Lovey logo

Reply from Lovey

We're thrilled with your comments about Nadira! Applying for a business loan doesn't need to be complicated and we're really glad the process felt so easy for you Jabbar! 🥳

Rated 5 out of 5 stars

Excellent Customer Service

The approach to my needs was excellent showing an understanding of a growing business. Eugene was very efficient and communicated with me throughout the process which went very smoothly.

24 August 2026
Unprompted review
Lovey logo

Reply from Lovey

Hey Linda, we're here to support small businesses like yours and we're pleased that Eugene took the time to ensure you were kept updated every step of the way! 💜

Rated 5 out of 5 stars

Jack

Jack, was very efficient and thorough and very helpful. His responses were always very fast. Highly recommended

24 August 2026
Lovey logo

Reply from Lovey

Thanks for sharing your feedback about Jack - it's great that everything went smoothly for you Charles and we appreciate your recommendation! 🥳

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