Love Water Limited Reviews 248

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic experience from start to finish. Ordering was easy and the mineral water itself is top quality. However, the highlight was the delivery. The driver, Callum, went above and beyond. He arrived... See more

Company replied

Rated 5 out of 5 stars

It is always an absolute pleasure to receive our love water deliveries. From the organisation at the office with Jen and Kaye to the drop off from Callum…it’s a great experience all round. They’re a g... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from Callum who delivers our water; such a friendly and kind guy who always has a smile on his face! Highly recommend Love Water! Thank you so much!(from Caremark Sutton)

Company replied

Rated 5 out of 5 stars

Jacques came into our office with the regular water delivery we received, as always polite, smiling and very happy. Made my day. Great work as always

Company replied

Company details

  1. Office Supplies Store
  2. Beverage Distributor
  3. Bottled Water Supplier
  4. Drinking Water Fountain
  5. Hot Water System Supplier
  6. Water Filter Supplier

Information provided by various external sources

A beautifully small, perfectly proportioned company that beats the spots of all our competitors with superior products, and a brilliant service provided by nice people! Ask for a brochure, contact us for a free trial, or ask one of us to pop in and say hello and show you what makes us different. Offices & Homes. Unmatched Features, Plus unique MINI dispenser for Homes and small offices. Free Branding! Blenheim Palace Water,


Contact info

5.0

Excellent

TrustScore 5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, very fast delivery and what a credit their delivery driver Callum is, very helpful and friendly. Highly recommend

12 March 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you very much for a brilliant review of our man, Callum!

Rated 5 out of 5 stars

Excellent service and Jacques was…

Excellent service and Jacques was knowledgeable and professional. Great tasting water back in the office. Thank you.

27 February 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you very much for a lovely review and Jacques was delighted to receive it!

Rated 5 out of 5 stars

Jacques

Jacques came into our office with the regular water delivery we received, as always polite, smiling and very happy. Made my day. Great work as always

27 February 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Great to hear that Jacques made your day - Your review will make his! - many thanks!

Rated 5 out of 5 stars

Jacques was extremely friendly and…

Jacques was extremely friendly and knowledgeable about the product. Thanks so much. Will recommend

27 February 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you very much and Jacques will be delighted to receive your review!

Rated 5 out of 5 stars

Elite Service

Wonderful, friendly and speedy service from the team. Recent orders and new installations were handled super efficiently by Keith and overall great comms with everyone.

23 February 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you for your nice words regarding the Love Water team and especially Keith - He will be so pleased!

Rated 5 out of 5 stars

Excellent Service and Professional Delivery

I have been ordering water from Love Water Limited for our company for a few years and we are very satisfied with their service. Our delivery staff, Keith, is always quick, efficient, polite, friendly, and professional. He explains clearly whenever there are any special arrangements or unexpected situations, which we really appreciate. His responsible attitude and excellent customer service make the whole experience smooth and pleasant. Highly recommended!

25 February 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you so much for such a lovely review of Love Water and Keith. He was so happy to receive your comments.

Rated 5 out of 5 stars

Today we had a delivery guy named…Jacques

Today we had a delivery guy named Jacques who was great! When he came the office was still closed and he came back later to make sure we had the water we needed. Very grateful for that.

23 February 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thanks for those lovely words about Jacques. We are all celebrating the birth of his first new born, so this will add to his celebrations!

Rated 5 out of 5 stars

Great Water, Great company

Never had a negative experience with this great company. The water is always crisp and of the highest quality! I am especially fond of my deliverer, Callum who always has a smile on his face and is always prepared and very knowledgeable on any questions I ask regarding the machine, filters or water.

20 February 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

That's really nice of you Kathy, and Callum will be delighted (and rewarded!) to read your comments.

Rated 5 out of 5 stars

DSI London

Fantastic experience from start to finish. Ordering was easy and the mineral water itself is top quality. However, the highlight was the delivery. The driver, Callum, went above and beyond. He arrived in the time slot given, was incredibly polite, and handled the heavy bottles with care. It’s rare to get such great service these days. Highly recommended!

19 February 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you very much for your kind comments, especially directed to Callum. He will be so pleased!

Rated 5 out of 5 stars

Amazing customer service from Callum…

Amazing customer service from Callum who delivers our water; such a friendly and kind guy who always has a smile on his face! Highly recommend Love Water! Thank you so much!(from Caremark Sutton)

19 February 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you Jodie - Your review will make Callum's smile even wider!

Rated 5 out of 5 stars

Love love love water

It is always an absolute pleasure to receive our love water deliveries. From the organisation at the office with Jen and Kaye to the drop off from Callum…it’s a great experience all round. They’re a great team and never see us go without. Callum is brilliant and worth his weight in gold!

17 February 2026
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you so much Holly and Jen, Kaye and Callum will be delighted to receive your review!

Rated 5 out of 5 stars

5-Star service all around

It's been a lovely experience with LoveWater from the very beginning. We use them in all our clinics and have received 5-star service throughout. Nick was amazing at sorting a seamless transition for us and Kieth was so lovely when he delivered our unit for installation. Highly recommend LoveWater for any water cooler services you need! :)

24 November 2025
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you sooooo much for a brilliant review Andrea, and its great that we have you as one of our customers! Keith and Nick were really pleased to be mentioned too!

Rated 5 out of 5 stars

We LOVE Love Water

Brilliant service - our water delivery is always on time thanks to the wonderful Callum who really brightens up our day.

Lucia, Kaye & Jen provide super friendly customer support. They make the whole process easy and stress-free.

Highly recommend this company if you want reliably delivery and genuinely caring people.

20 November 2025
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

What a lovely review! - Thank you very much Sandra. The team were delighted to receive your comments.

Rated 5 out of 5 stars

Experience as a Property Manager

I am a Property Manager who often has to interact with Love Waters' Accounts side in order to deal with processing invoices.

I simply want to commend Jen in Accounts for always being responsive even when under a lot of pressure and stress and for always ensuring that issues are resolved.

2 October 2025
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you very much for those really positive words regarding Jen - She will be absolutely delighted to receive them!

Rated 5 out of 5 stars

Great service and staff

We have been with Love Water for years and cannot fault the service. The whole team from the office staff to the delivery drivers are great. Big praise to Callum who always brightens my day. Every time Callum arrives, it's not just about the delivery — it's about the genuine friendliness and cheerful energy he brings along.

15 July 2025
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you so much for these lovely comments and our apologies for the delay in responding - Thankfully our service and team are far more efficient than our responses on Trustpilot!

Rated 5 out of 5 stars

Same Day Delivery - INCREDIBLE

Excellent service following a slight administrative error, our delivery driver Harrison didn't have the correct bottles, I suspected that this would mean we wouldn't receive water until the following week. How wrong I was! Harrison re-delivered the needed water the SAME DAY! Really appreciated effort from Harrison and the Love Water team, especially in this hot weather.

10 July 2025
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you for such nice comments Madeline, and for being patient while we corrected an internal error. Harrison and the team were delighted to get it finally sorted and we appreciate your words.

Rated 5 out of 5 stars

Just wanted to say

Just wanted to say, what a pleasure it is to have Callum deliver to us! He is so friendly, super efficient and keeps a smile on his face - even in 30 degrees - great asset to the team at Love Water!

2 July 2025
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you very much for these comments about Callum. He is fairly new with the company and was absolutely delighted (as everyone is at Love Water!) to hear your praise.

Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service! our salon Beautiful Nails & Body Salon in Crawley have been using this company for years and couldn't fault them.
From the admin team in the office to the drivers that deliver all fantastic!

24 June 2025
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you very much for the lovely review Denise! All the team are really happy and we think your business is brilliant too!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look