LoveStream Reviews 

737
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 537 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently note that the photo booth equipment is extremely easy to set up and operate, while also praising the wonderful customization options and helpful guidance that perfectly match party themes. Reviewers frequently applaud the responsive customer service team for providing quick assistance and warm support whenever questions arise during event planning. Some reviewers were not happy with missing or malfunctioning equipment that caused unexpected stress during their special celebrations. A few people also mentioned experiencing difficulties reaching customer support when attempting to resolve urgent technical problems quickly.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting that equipment setup, operation, and return... See more

Product

Customers consistently note positive experiences with product, highlighting that the equipment is easy to set... See more

Service

Consumers find service to be positive, highlighting how everything from the initial inquiry to technical... See more

Customer service

Customers had positive experiences with customer service, often highlighting quick responses and helpful... See more

Staff

People report positive experiences with staff, highlighting that everyone is incredibly friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Love Stream Photo Booth was amazing. All of the wedding guests enjoyed it so much. From ordering to sending back it was so simple and incredibly user friendly. My niece and her husband loved looki... See more

Company replied

Rated 5 out of 5 stars

This was the second 60-year high school reunion at which I opted to rent Lovestream’s digital photographic equipment, including the ring light. Both experiences were great. The equipment arrived in p... See more

Company replied

Rated 5 out of 5 stars

This a literal last minute addition to our daughter's reception since we were discouraged to have due to space concerns. We realized it would be tight, but doable 2 days before. The LoveStream staff... See more

Company replied

Rated 5 out of 5 stars

The equipment came a few days before our event and was easy to assemble together. When we did run into issues we were able to text the help number and they jumped on a FaceTime right away and helped u... See more

Company replied


Company details

  1. Event Technology Service

Written by the company

LoveStream delivers unique guest experiences using cutting-edge technology, for every event, nationwide. We offer both photo booth rentals and live streaming. The Booth by LoveStream adds a fun, interactive element to any event, helping guests create and capture memories they'll cherish forever. LoveStream enables hosts to share their incredible events with guests anywhere in the world with one-click access. Whether you're planning a wedding, birthday party or corporate event, LoveStream combines innovation and creativity to ensure your celebration is inclusive, engaging and unforgettable.

Our shipping promise

Guaranteed delivery for your event.

Free 2-day shipping included with every package. If there are any delays, we will ship you another photo booth - free of charge! If it still doesn't arrive in time for your event, you will receive a 100% refund. Guaranteed!

Contact info

4.8

Excellent

TrustScore 5 out of 5

737 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(737)

527 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with Lovestream was 5…

My experience with Lovestream was 5 star ⭐ simple and easy. They made everything easy from picking what package I needed, mailing everything, providing an amazing representative to run the booth, and then packaging and mailing everything back was simple. I highly recommend and will definitely be a repeat customer. This experience made my event top-notch and really added that extra spark to the night! Thank you!

19 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the 5-star review! We are absolutely thrilled to hear that having an attendant there to run the booth elevated your event and gave the night that extra spark. Knowing that everything—from selecting your package to returning the kit—was smooth and effortless means the world to us.
We can't wait to partner with you for the next one!

Rated 5 out of 5 stars

They are amazing!

20 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much! Your kind words and continued support mean the absolute world to us. We love being a part of your events and can’t wait to help you make even more amazing memories in the future!

Rated 1 out of 5 stars

NO ANSWERS AND NO HELP ON LOST EQUIPMENT

I was hoping their photo booth would be a nice experience a family member's 70th birthday party, however it has been one nightmare after another.

For starters, I ordered a photo booth from them that I wanted to have delivered to the venue of our party. I understand I was cutting it close, hence I also had to pay for express shipping. While the equipment WAS marked as delivered, someone who does not work for the venue I had it delivered (which is in a strip mall), signed off on it. I show up as planned to the venue to begin setting up, only for staff and people who were there setting up for the party saying it never arrived. In fact, it was signed off by a person who did not work for the venue.

The staff for the venue looked in every possible place for the box containing the photo booth, the background, and the light, and never found it. The logical conclusion is it was most likely delivered to another suite in the mall, however I do not know WHICH one it is.

I've been trying to reach customer support via phone call, growing tired of emails and texts. I think I would have a better chance reaching someone who works at the IRS compared to this company. In the texts AND emails I've been receiving, they respond with a "proof of delivery" from UPS and are DEMANDING their equipment back or I be charged a replacement fee. Mind you, I NEVER RECEIVED THE EQUIPMENT, and I have no clue where the UPS driver delivered it. And judging from their emails, the expectation is I drive all the way to the strip mall, which is more than an hour away from where I work, and go door to door asking "Do you have my package?". While I also find a nearby UPS to have it shipped back. I TRIED explaining via email that I was never in possession of the equipment and I understand the proof of delivery says it was "delivered" but it WAS NOWHERE TO BE FOUND AT THE VENUE. And then you have the gall to say "We have done everything we can to assist you in locating the equipment" when all you do is provide a proof of delivery. Anyone can provide that, I can even go to UPS myself and get the tracking number and it will show it was delivered at the venue, but it WAS NEVER THERE IN THE FIRST PLACE AND IT IS IN ONE OF THOSE SUITES.

Utter waste of time and money. Do not do business with this company if you want to be given zero help with loss, be charged a replacement fee for equipment you never received, and go back and forth via text like if you were speaking to your toxic high school ex-girlfriend.

19 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Hi Kelvin, Your order was placed just one night before your event, and we arranged overnight shipping to get the equipment to you as quickly as possible. Because this was a day-of delivery, we specifically advised that the equipment be shipped to a residential address where someone would be available to receive it, rather than a venue or business location.

The equipment was shipped to the address provided on the order and UPS records show that it was delivered and signed for at that location. Once you notified us that you could not locate the equipment, we continued providing the UPS delivery information and worked with you to determine where the package may have been delivered. Unfortunately, because the shipment was delivered to the requested address and signed for, we were limited in what we could do to physically retrieve the equipment from a third-party location.

We understand that receiving a delivery confirmation when you personally could not locate the equipment was frustrating. However, we cannot simply consider the equipment lost or waive responsibility for it when the carrier's records show delivery to the address provided.

Rated 5 out of 5 stars

Perfect for Events

Friendly and prompt service! Very easy to set up with provided instructions. Answered all of my questions and ensured help was available the day of my event. The photobooth worked perfectly! It was a total hit! I would HIGHLY recommend LoveStream!

13 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the HIGH recommendation! Hearing that our team ensured you felt completely supported for your day-of setup gives us the biggest smile. We are thrilled to hear that the photobooth worked flawlessly and was a total hit with your guests—thank you for letting LoveStream be a part of your event!

Rated 5 out of 5 stars

This was super easy process

This was super easy to order, use, and return. The process was very easy and instructions were very simple to follow. It arrived straight to my front door. My coordinator had no issues setting it up for use. My guests had fun with the different settings. It was a great addition to our wedding reception! I would definitely recommend.

5 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the glowing review! We are so glad that everything from door-to-door delivery to guest interaction was seamless, and it is fantastic to hear that your coordinator had such an easy time setting it up. Knowing the booth and its different settings added so much fun to your wedding reception means everything to us. Congratulations, and thank you for recommending LoveStream!

Rated 5 out of 5 stars

I have had two wonderful monumental…

I have had two wonderful monumental experiences with Love Stream 😍 Set up was easy and there was always someone to help when needed. The pictures and experiences were beautiful! Highly recommended!

14 August 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for being such a wonderful, repeat customer! Hearing that LoveStream has been a part of two of your monumental occasions means the world to us. We are so happy that setup was smooth, support was right there when you needed it, and that you have so many beautiful pictures and memories to cherish from both events!

Rated 5 out of 5 stars

It was everything described

It was everything described. Everything was sent to us packaged and ready to use. Instructions were clear. The pictures were easy to take and our guests had a great time taking memorable photos to take home. I will definitely use this service again if the need arises.

1 August 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the fantastic feedback! We are thrilled to hear that everything arrived ready to go, the instructions were clear, and your guests went home with so many great memories. We truly appreciate your support and look forward to helping you celebrate again at your next event!

Rated 5 out of 5 stars

Easy set up and added so much to my…

Easy set up and added so much to my daughters wedding I would recommend this to anyone It gets delivered right to you and you just as easily return it when you’re done and you have access to all the photos that were taken during your event so you don’t miss a one amazing

19 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the wonderful review! We are so glad we could add to the magic of your daughter’s wedding. Knowing that the setup, return logistics, and online photo gallery made capturing every memory effortless means everything to us. Congratulations to your daughter and her spouse, and thank you for recommending LoveStream!

Rated 5 out of 5 stars

Easy, affordable, convenient

The photo booth equipment arrived a couple of days early, was easy to assemble and instructions were clear for both set up and return. The basic lighting was great for our purposes. The props that were included were fairly plain and flimsy but we had plenty of our own to supplement them, so that wasn't a problem at all. It added so much fun and silliness to our event!!

19 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for taking the time to share your review! We are delighted to hear that the early arrival, simple instructions, and lighting made your setup stress-free. We appreciate your honest feedback regarding the included props—it's great to hear that bringing your own worked out so well and helped bring all that extra fun and silliness to your event!

Rated 5 out of 5 stars

Super easy and affordable

Super easy and affordable. Tech support was there to answer any questions I had promptly. Everyone had a blast with it!

7 August 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the fantastic feedback! We are delighted to hear that the booth was both easy and affordable, and that our tech support team was right there whenever you needed them. Knowing that everyone had a total blast is the best part—thank you for choosing LoveStream for your event!

Rated 5 out of 5 stars

Amazing customer service

I love how fast shipping was and even when there was an inconvenience the customer service are fast at fixing anything! They are also very friendly and helpful with any questions you may have.

5 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the kind words! We are thrilled to hear that fast shipping and responsive customer service helped make your experience a great one. Knowing our team was friendly, helpful, and quick to resolve any inconvenience means the world to us. Thank you for choosing LoveStream!

Rated 5 out of 5 stars

Equipment arrived on time and the…

Equipment arrived on time and the instructions were easy to follow. The photo booth was a hit. Thanks LoveStream

13 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

You are so welcome! We are thrilled to hear that everything arrived right on time and that setup was smooth and straightforward. Thank you for making LoveStream a part of your event, and we are so glad the photo booth was such a hit with everyone!

Rated 5 out of 5 stars

Was easy to use.

Was easy to use.
Customer service was excellent as we had questions the day of the party and response was quick!
We use this company again for sure.

8 August 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for taking the time to share your review! We are thrilled to hear that the booth was easy to use and that our team was able to answer your day-of questions right away. We truly appreciate your support and look forward to working with you again for your next event!

Rated 5 out of 5 stars

Quick and easy

Quick and easy! My staff loved this at our year end party.

6 August 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much! We are thrilled to hear that the photo booth was quick to set up and such a huge hit with your staff at the year-end party. Thank you for including LoveStream in your company celebration, and we hope to help you celebrate again next year!

Rated 5 out of 5 stars

My experience was great

My experience was great! It was super easy to set up, we did not have the printer option, but it came with everything you could possibly need even the electrical tape. They also make it super easy to send back. It was a hit at my daughters wedding everyone loved it and we got lots of good pictures.

12 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for sharing your experience! We love hearing that having every detail covered—down to the electrical tape—made setup a breeze for you. Congratulations to your daughter and her spouse, and we are so glad the digital booth was such a hit with all your guests!

Rated 5 out of 5 stars

Super easy to use

Super easy to use, wonderful company to work with!!!

6 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the kind words! We are thrilled to hear that the booth was super easy to use and that you had such a great experience working with our team. We truly appreciate your support and hope to help you celebrate again in the future!

Rated 5 out of 5 stars

LoveStream Photo Booth was a great experience!

LoveStream Photo Booth was a great experience! From ordering to receiving to setting up and even sending back was smooth and easy. I would not only recommend but I will definitely use the LoveStream company again for all of my future events.

12 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much! We are thrilled to hear that the entire experience was smooth and stress-free for you from start to finish. We truly appreciate your support and can't wait to work with you again for all your future events!

Rated 5 out of 5 stars

Super user friendly

Super user friendly, great setup! Gave us exactly what we planned and it worked well! Our guests loved their physical photo strips and digital as well.

13 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for sharing! We are thrilled to hear that the booth delivered everything you planned for and that your guests loved taking home physical photo strips along with their digital copies. It was a pleasure being a part of your event!

Rated 5 out of 5 stars

Love stream photo booth

The equipment came a few days before our event and was easy to assemble together. When we did run into issues we were able to text the help number and they jumped on a FaceTime right away and helped us in a matter of minutes. The Photo Booth was a big hit at our wedding and I would highly recommend this company and use them again in the future

12 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the fantastic recommendation! We are thrilled to hear the booth was such a hit at your wedding. Providing live video support to fix any hiccups in minutes is exactly what we strive for, and we can't wait to work with you again for your future events! Congratulations!

Rated 5 out of 5 stars

It was so easy to set up

It was so easy to set up. Everyone had a great time. I would recommend it again.

12 September 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the recommendation! We are thrilled to hear that setup was a breeze and that everyone had such a fantastic time. We look forward to helping you make memories at your next event!

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