Communication with this company is nonexistent. I have both emailed and messaged them via their WhatsApp business account about selling some preloved items and I have heard nothing back. The email was... See more
Company replied
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Communication with this company is nonexistent. I have both emailed and messaged them via their WhatsApp business account about selling some preloved items and I have heard nothing back. The email was... See more
Company replied
As always another great buy from Love Luxe. I cannot fault the customer service and or the quality/honesty of the product description. Hands down probably the best pre loved luxury stores in the... See more
Company replied
Very accurate description of traces of use so you’re not surprised by the state of the shoe. And when said “excellent condition” it is true. Easy contact and payment options, quick shipping. Only note... See more
Company replied
I cannot recommend love luxe enough. I have consigned with them and also bought several items too. I bought an item Friday afternoon and it arrived perfectly packaged Saturday morning! The website... See more
Authentic Designer Resale
redbrook road, s752rs, Barnsley, United Kingdom
Replied to 50% of negative reviews
Typically replies within 24 hours
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Communication with this company is nonexistent. I have both emailed and messaged them via their WhatsApp business account about selling some preloved items and I have heard nothing back. The email was 3 months ago and the message was a week ago. I am really disappointed.

Reply from Love Luxe
I wouldn't waste your time taking photos of your items to send over for a quote.
They say that they will get back to you in 2-3 business days, which is very reasonable, but now 10 days later, and a polite text to chase, I have still not even had any acknowledgement from the company.
Last year I bought quite a few cashmere scarves from Charlotte . I wear a scarf most days and most are from LoveLuxe as I like the brands but don't want to pay high prices.
I really recommend the WhatsApp groups for getting the best price fast!
Item in perfect condition and well packaged - highly recommend.
I’ve only used this site a couple of times but each time has been a pleasurable experience. Charlotte is responsive and always truthful I really enjoy the fact the clothes are often modelled in live time.
I wish youse continued success
Always lovely items. Good comms. Recommend A++++++
Lovely friendly seller & buyer!! Numerous transactions. Always professional, fair, courteous and all items are authentic.⭐️⭐️⭐️⭐️⭐️
I bought my pre-loved Mullberry bag from Love Luxe a couple of years ago and it was exactly as described (and still used every day). Price was amazing (I can’t afford a brand new one)! It arrived quickly and was well packaged in its dust bag. I will continue to love it for many years to come! I’ve just won one of Love Luxe prize draws as well (delighted with my LF Beauty Egg)! I would buy loads more when I see what Charlotte posts on WA but sadly most of the items are small sizes. 10/10 for Love Luxe ⭐️ xx
Reputable brand, great prices and beautiful rare pieces. Highly recommend
I’ve purchased a few times from Love Luxe and never been disappointed. Everything is always as described postage fast and communication has always been great. Highly recommend for Preloved and New Luxury goods.
I have purchased bags from Love Luxe and found their service excellent. Charlotte answered my queries and the goods ordered were as described and arrived promptly. I always look at their sites and they have a good selection of goods. I can recommend them
Super fast service , good communication keeping me updated with delivery details. Would highly recommend and will definitely use again . 5 ⭐️
Really good quality very genuine pricing !! And so easy to order.
I’ve had an exceptional experience with Love Luxe every time - been a customer for many years! Their incredible products at unbeatable prices never disappoint. Charlotte’s outstanding service and communication make shopping a breeze. I can’t recommend Loveluxe highly enough!
Have bought a few ítems through the year. Have had no thing but a positive and efficient experience with each transaction.
100% would recomed!
I always trust LoveLuxe to buy & sell my items
I mostly buy and the value is amazing! I’ve picked up so many beautiful items at way less than the retail price, and everything arrives quickly and as described
Bought a few items off this seller and can honestly say I have never had cause for complaint or concern only celebrations. Every item has been just as described and delivered promptly. Always good communication whatever the day or time
Excellent service - fast, trustworthy and quality luxury items. Highly recommended.
I have bought various items of bags, shoes, wallets etc over the years. Charlotte is great to deal with, postage tracked etc and all very speedy considering I live in the Canary Islands where post is at a snails pace! All items boxed with certs etc... wouldnt hesitate to use her again 🤩 thanks chica!
Always a pleasant experience shopping with Charlotte, very efficient and prices you just cannot beat anywhere else
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