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Rated 5 out of 5 stars

Beautiful little outfit that fitted perfectly for a newborn size. Nice pale lemon with such a cute rabbit on the front. Very good value for money. Seller kept me up to date and it arrived very quickly... See more

Company replied

Rated 5 out of 5 stars

Lovely products. Ordered socks tights and a couple of winter hats. All great quality and great price too. Came nice and quick considering I ordered over bank holiday too!!

Company replied

Rated 5 out of 5 stars

Since the very first time I shopped at Love Lully I’ve been addicted! Ellen & Ben are just the loveliest people that will go above and beyond to help you find what you are looking for, (and I’m probab... See more

Company replied

Rated 4 out of 5 stars

Lovely summer outfit, arrived quickly with good updates. Had issue with gift card; this was resolved immediately and the service was really friendly. Shoe sizing could have been a bit clearer but over... See more

Company replied

Company details

  1. Baby Clothing Store
  2. Baby Store
  3. Children's Clothing Store

Written by the company

Love Lully is a leading online childrenswear retailer, stocking a range of traditional & Spanish style clothing from Newborn to 4 years. All items are handpicked by us, ensuring the best quality at the best price; after all we know just how quickly children grow! Customer service is at the forefront of our company, and we’re very lucky that a lot of our customers have now become friends. We will strive to provide you with the best experience, and help in anyway we can. Items are dispatched 6 days a week, with a maximum turn around of 48 hours. We know you just cannot wait for your goodies & why should you!? You can find us on the main social platforms; Facebook, Instagram & Tiktok! @lovelullychildrenswear


Contact info

4.8

Excellent

TrustScore 5 out of 5

816 reviews

5-star
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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely Products & Great Prices

Lovely products. Ordered socks tights and a couple of winter hats. All great quality and great price too. Came nice and quick considering I ordered over bank holiday too!!

3 April 2024
Love Lully logo

Reply from Love Lully

Thank you for your lovely review Rhianna. I am delighted you love your items and that they arrived promptly. We appreciate your support - Ellen :-)

Rated 5 out of 5 stars

Beautiful little outfit that fitted…

Beautiful little outfit that fitted perfectly for a newborn size. Nice pale lemon with such a cute rabbit on the front. Very good value for money. Seller kept me up to date and it arrived very quickly.

26 March 2024
Love Lully logo

Reply from Love Lully

Thank you for your lovely review, Kay. I am happy to hear you loved your lemon bunny romper :-) we appreciate your support - Ellen :-)

Rated 5 out of 5 stars

Great service and reasonably priced…

Great service and reasonably priced very happy with the clothes

2 March 2024
Love Lully logo

Reply from Love Lully

Hi Gemma, thank you for taking the time to leave us a review. I am delighted to hear you were happy with your purchase. We appreciate your support :-) - Ellen x

Rated 5 out of 5 stars

Fast delivery

Fast delivery! Clothes are lovely really nice quality xx

29 February 2024
Love Lully logo

Reply from Love Lully

Hi Jessica, thank you for your lovely review. I am happy to hear your items arrived quickly & that you're happy with them. We appreciate your support - Ellen :-)

Rated 5 out of 5 stars

I placed my order it was dispatched the…

I placed my order it was dispatched the next day and I received it the following day
Very good service
I would definitely order again
One very happy customer
Thank you

20 January 2024
Love Lully logo

Reply from Love Lully

Thank you for your lovely review, Doreen. I am delighted to hear that your order arrived quickly and we hope to see you again soon. Ellen :-)

Rated 5 out of 5 stars

Beautiful items delivery super fast

Beautiful items delivery super fast. Thank you so much! I can’t wait to put my little girl in her new pretty socks xx

8 January 2024
Love Lully logo

Reply from Love Lully

Hi Natalie, thank you for your lovely review. I am delighted to hear your delivery came quickly, and I hope your little girl loved her new socks as much as you. We appreciate your support - Ellen :-)

Rated 5 out of 5 stars

Ouick delivery&love the item I ordered…

Ouick delivery&love the item I ordered would definitely order from you again .Thank you&Merry Christmas 🎅

14 December 2023
Love Lully logo

Reply from Love Lully

Hi Debbie, thank you for your lovely review. I am delighted to hear that you love your item and that it arrived promptly. Thank you, have a lovely Christmas too 🎅🏼🎄 - Ellen

Rated 1 out of 5 stars

You cancelled my order after I paid via…

You cancelled my order after I paid via PayPal and didn’t bother to let me know. You refunded my money to PayPal and then cancelled the refund. So I have neither the goods or a refund…. As for customer care seems you don’t have any

20 December 2023
Unprompted review
Love Lully logo

Reply from Love Lully

Good Evening Ann,

Thank you for your e-mail that you sent yesterday and for this review. I am sorry that we have not responded to your email we closed for Christmas holidays as of yesterday at 1pm and I can see your e-Mail came in at 3.30pm. I have not been checking our inbox as often as usual.

I have looked into the PayPal refund and I can confirm this was cancelled by PayPal not by us, so I have raised this again for you. I do apologise for the inconvenience.

Sadly we don’t have the resource to let you know if an item is out of stock, we just refund if it’s not there upon picking.

Please allow up to 5 working days plus the bank holidays for this to show in your account.

Have a nice Christmas

Thank you,
Ellen

Rated 5 out of 5 stars

As always

As always, beautiful clothing, and amazing customer service!

22 January 2023
Love Lully logo

Reply from Love Lully

Hi Lauren, thank you for your lovely review.

I am delighted to hear you are happy with your items & that you are happy with our service. Hope to 'see' you again soon - Ellen :-)

Rated 1 out of 5 stars

I brought an outfit in the size 18m…

I brought an outfit in the size 18m there is no way the outfit is 18m it is absolutely tiny and would fit a 3 month old

22 January 2023
Love Lully logo

Reply from Love Lully

Hi Demi, thank you for taking the time to leave us a review.

I am sorry to hear you are unhappy with the sizing of your item. I have checked my emails and my socials but I have not heard from you prior to this review.

All of our items are sized as per the suppliers label. An 18 month on the label would be size 12-18 month, and we do offer a size guide to help. Please do send me an email at customerservices@lovelully.com & I’ll be happy to help. Thank you - Ellen

Rated 5 out of 5 stars

Extremely pleased with the service I…

Extremely pleased with the service I received. Straight forward to order from, fast delivery, beautiful clothing, great value for money, can’t wait to put the newest addition in outfits and order even more. X

6 January 2023

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