LoveFurniture Reviews 

73
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast and efficient delivery service, noting that orders consistently arrive right on time and team members handle everything with professional care. Buyers appreciate being kept fully informed throughout the journey, making the entire shipping process completely stress-free. People also praise the incredibly helpful and friendly staff who make communication, advice, and ordering extremely smooth. Consumers repeatedly mention that the furniture products exceed expectations in terms of brilliant quality, sturdy construction, and stunning visual design. Shoppers find great value and express strong intentions to return for future home purchases.

What people talk about most

Delivery service

Reviewers express high satisfaction regarding the delivery service, often highlighting prompt arrivals and... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional service... See more

Product

Clients share positive opinions on product quality, highlighting great value and fantastic finishes across... See more

Service

Customers report an overwhelmingly positive experience with service from start to finish. Consumers highlight... See more

Quality

Users describe satisfaction with product quality, highlighting good value and reasonable prices. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic service, friendly & very helpful. Let me leave a deposit & kept it over. Not a problem, delivery on point & contacted me prior with time. Guys very friendly, helpful & effi... See more

Rated 5 out of 5 stars

I would highly recommend love furniture ,from start to finish everything went smoothly,I ordered a sofa bed it arrived and was just as i expected brillant quality i love it .Zain texted and was a joy... See more

Rated 5 out of 5 stars

From my first phone call to Love Furniture with Nomz I knew this was a professional company to deal. I was looking for advice on buying a mattress without having to visit the showroom so on Nomz ans... See more

Rated 5 out of 5 stars

Have to say top notch experience all round! Ordering the wardrobe was impeccably easy and smooth thanks to Zain who was brilliant at getting back to us at super speed with any queries. Justin who asse... See more


4.8

Excellent

TrustScore 5 out of 5

73 reviews

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No history of asking for reviews

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4.8

All reviews

(73)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased a wardrobe which was meant to…

Purchased a wardrobe which was meant to be delivered on the Wednesday , it came early Monday so I was so happy about that. Zain delivered and built it and I couldn’t of asked for a better service even took rubbish etc with them and left everything tidy was very pleased with end result,

17 August 2026
Unprompted review
Rated 5 out of 5 stars

You will not disappointed 👌

With the Clarisse help I Ordered Buckingham bed on Tuesday and I had it delivered on Friday excellent customer service 👌 That’s what I like didn’t have to wait ages 😅 I love this bed 😃 Great service from the start to the end 👌 Many thanks to the delivery guys and Clarisse ☺️ Keep up the great work guys 👌

7 August 2026
Unprompted review
Rated 5 out of 5 stars

I had a complaint about a chair that I…

I had a complaint about a chair that I had bought from love furniture, I contacted them they sent someone out to look at it, in the space of 2 weeks the problem was solved during which time Riasat had phoned me to see if I was happy with the outcome which I was, I have shopped in love furniture for a few years & this was the first time I had a problem, and I must say it was very quickly dealt with, I wouldn’t hesitate to recommend them. Riasat was very helpful sorting everything out for me.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with the service from…

Really pleased with the service from start to finish. Zian in sells was extremely helpful over the phone and the two gentlemen who delivered and installed the wardrobe were friendly, professional and did a fantastic job. Very happy with the finished result. Would definitely recommend!

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Great and quick service

Great and quick service. Great communication. Strongly reccommend. Zain has been great to communicate wuth and SN made delivery smooth. Thank you.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience from start to…

Had a great experience from start to finish at love furniture,i bought a storage bed and the 2 guys (Dec) delivered and assembled it,they where very pleasant and disposed of all the packaging.
Also thanks to Zain for all his help.
I will be buying for this comoany again.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

We had a five star experience with Love…

We had a five star experience with Love furniture from ordering delivery and construction. The room was left immaculate and we were delighted with our purchase. Particular thanks to Clarice for all her help. Would have no hesitation in recommending this company to anyone.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Can happily recommend

Very easy transaction. The chairs were just what I was looking for. Efficient service from start to finish. Good communication throughout. Professional and prompt delivery
Would recommend

23 June 2026
Unprompted review
Rated 4 out of 5 stars

They don't "carry change"

The bed itself was lovely, prompt delivery and the customer service from zain and the team at the store was perfect.

However, a couple slight gripes.
My partner has a sore back, and i asked if they wouldn't mind just bringing one of the heavy boxes upstairs. He said no, they only deliver to the front door (while standing in my living room) but okay, sure, assembly and i guess going upstairs is in the extra charge.

The main gripe i have is they offer payment on delivery, but the drivers dont carry change? We only had 20's, and yes it was only a fiver change but still, I feel like a business offering cash on delivery should, yknow, have the correct facilities to offer change on delivery.

Comfy bed tho

10 June 2026
Unprompted review
Rated 4 out of 5 stars

Was a bit weird ordering via a tv…

Was a bit weird ordering via a tv screen conversation with someone rather than face to face in the shop. I was told the delivery would happen early the followingweek but then i had an email/text to change this to a later day in same week was not too inconvenien. The guy Zain was very helpful and professional. The delivery guys were brilliant too. I had ordered an ottoman bed and paid the extra to have it built. The were very quick, tidy & respectful of my home. The cash on delivery is handy especially as the order was over that tv screen on the wall of the showroom! This is the second time ive purchased from love furniture (I also bought a sofa bed last year) and im sure there will be more purchases in the future. Thanks again.

7 March 2026
Unprompted review

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