LoftZone Reviews 

291
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, customers overwhelmingly had a great experience with this company. Many found the products robust, well-made, and of high quality, often exceeding expectations for loft storage. People consistently praised the ease of installation, noting how straightforward it was even for those with moderate DIY skills. The ordering process was generally smooth, with prompt dispatch and efficient delivery, contributing to a very positive overall user experience. However, some customers noted occasional delivery issues, such as a lack of tracking or items arriving spread out. A few others felt certain kits were missing minor components or lacked sufficient quantities of parts like screws or supports.

What people talk about most

Product

Customers had positive experiences with product, finding it to be very sturdy, robust, and easy to install,... See more

Quality

Consumers find quality to be positive, with many reviewers describing the product as excellent, sturdy, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting timely, quick, and... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is easy and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the system easy to install and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a loft flooring kit. Order was processed and dispatched quickly. Order arrived in perfect condition on a pallet. Boarding loft was easy after watching loftzone video. All parts appear well ma... See more

Rated 5 out of 5 stars

Brilliant product. Far better than any similar products. Well engineered, feels robust and up to the job. Enough space for at least 20cm of insulation on top of the standard 10cm. Ordered and arrived... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the store floor starter kit which was easy to fit. There were two issues the first was the couriers, who did not provide any delivery day or tracking, the item just turned up and lu... See more

Rated 5 out of 5 stars

Ordering and delivery was smooth and prompt. The product itself feels robust. Easy to install for anyone with even moderate diy skills. Another plus for me is that the design, allows for the layout to... See more


Company details

Written by the company

LoftZone: The Best Way to Board a Loft, above the full depth of your insulation - providing storage and safe access, whilst allowing the insulation to do its job. Faster, easier and stronger than any other system. Works with all loft types, and is also the only product approved for new-build houses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

291 reviews

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4.7

All reviews

(291)

45 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service

Even with the £40 delivery fee, the boards were cheaper than local stockists. Locally, I could only get 8' boards, which won't go through the loft opening, so having the 4' boards, delivered, was great - and they're so much more manageable too.

A star deducted because the pallet strapping wasn't strong enough and they arrived spread over the floor of the van. None were damaged, and the product itself was excellent.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Great company.

I don't contribute enough to Trustpilot whilst I use it religiously to vet purchases & suppliers. I purchased Loftzone's kit, both beams and the compact feet. Their customer service was largely excellent & their deck legs and beams are currently doing a brilliant job in my newly boarded loft. Very chuffed with the system which feels far better than boarding straight onto the joists. Got plenty more insulation in now too.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Recently fitted out my loft space with…

Recently fitted out my loft space with a LoftZone kit. Initially I ordered a small square kit 2.4 x 2.4 mtrs. The product was very much as described on their website and social media. LoftZone was a great choice for me and it ticked all the right boxes for fitting and flexibility. Very sturdy components and strong. Delivery was timely and came well packaged. What I did find and its nothing to do with the kit size or components is that my house is a 1930's semi and what I did'nt know at the time is that the variation in ceiling joist widths varied significantly and therefore would'nt let me space the supports at the recommended distance. I therefore ordered 5 extra steel beams at 1.8mtr and some additional supports. This allowed me to complete the loft floor area. Very solid and so pleased with the result.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, delivered when advised and most importantly the product was as described. I am from a trades background so the installation for me was very straight forward but the installation guide that came with the product and the wealth of online instructions make it easy for anyone to install.08

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Loft flooring kit

Ordered a loft flooring kit. Order was processed and dispatched quickly.
Order arrived in perfect condition on a pallet. Boarding loft was easy after watching loftzone video. All parts appear well made and everything fitted together easily. I would highly recommend this product.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant product

This product is brilliant. It really only has 4 components and some screws to completely floor a loft. I have a large loft, 10m x 3m and I managed to floor the space in under 2 days, completely on my own. The result is excellent. As you are putting it together you can start to feel how sturdy it all feels. It raises the floor so it doesn't interfere with insulation, wiring, and pipes etc. Not only that the price is very good too. Also, I had over ordered so ended up with lots of extra components which they were happy to take back and fully refund me. Brilliant product, excellent service. Highly recommend.

20 April 2026
Unprompted review
LoftZone logo

Reply from LoftZone

Hi Vince, Thank you so much for your fantastic review! We’re really pleased to hear that you found the product easy to install and that it’s made such a difference to your loft space.
It’s great to know everything from ordering through to delivery met your expectations, we really appreciate you taking the time to share your experience.
If you ever need anything in the future, we’re always here to help.
Thanks again,
The LoftZone Team

Rated 5 out of 5 stars

Order a premium product and get a next…

Order a premium product and get a next day delivery.
Any questions answered, videos are self explanatory.
Customer service is second to none.
Premium company providing premium products without compromise.
Highly recommend.

2 April 2026
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you so much Bruce for your 5 star review and great feedback. We hope you enjoy your new loft space!
The Team
LoftZone

Rated 5 out of 5 stars

Great system for boarding loft

This a great system for boarding out a loft. You do have to have some good DIY skills and the right tools but it fits well together and gives a really solid floor for storage.

3 April 2026
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you for your great review Trevor. We hope you enjoy your new loft space. If you need anything n the future, we will be happy to help.
LoftZone

Rated 3 out of 5 stars

Pricey and awkward for older houses

Not as straightforward as it seems. You must have a level unobstructed set of rafters to fit this successfully in a reasonable amount of time. Concept is good but in older houses things were have moved and there is no room to adjust the product to accommodate height differences across the beams. So packing is required. Cutting of cross beams too is a pain compared to using timber. Product is well made but given the opportunity to start again I would use timber to raise the floor. For the price it's more expensive than timber too! If you live in a new build and want to do a small area this is probably ideal for a DIYer.

18 March 2026
Unprompted review
LoftZone logo

Reply from LoftZone

Thanks Paul for trying out our product and for your review!

We agree that older houses are always going to be trickier than new ones, mainly because joists may be irregular in height, like you describe, or they may have warped. But we would respectfully say that we thought about that, and designed for that, meaning that it’s easier with our product than via any other way! Specifically (unlike with timber placed on the joists, or other plastic vertical leg-type systems), you can miss out the most uneven joists altogether by spanning over them. Sometimes that will mean using more Cross-Beams and Tri-Supports, so as to be able to avoid the worst joists, but that still saves on time. And yes, sometimes if your joists are very uneven, then it won’t be possible to miss all of those out, and some supports will need packing up to the correct height, but again, that’s not totally avoidable, and it will be even harder with any other system.

The other thing to note about using timber is that it acts as a ‘cold bridge’, allowing heat to by-pass the insulation, whereas LoftZone StoreFloor’s supports do not, because of their material (recycled plastic) and because there are far fewer touch points with the joists.

We’d love to let you have another go with our products on another older house, or perhaps to extend your current loft deck. We would also be happy to help you plan things out via a videophone call in advance. Let us know if that works for you?

Thanks again.

Sara at LoftZone

Rated 5 out of 5 stars

Probably the best system on the market. My customer was extremely pleased with…

My customer was extremely pleased with the outcome of the loft flooring project…it exceeded their expectations.
Using the compact loft legs gave the exact amount of clearance for insulation in this case with enough room for circulation.
Product is robust, precise and easy to install and has enough tolerance in the beam structure to allow for inconsistencies in ceiling beam spacing.
Floor boards are well manufactured and slot together almost seamlessly if tapped in place with a rubber mallet. Job is further enhanced if boards are staggered.
Delivery was well managed and order to job completion was less than two weeks.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Order and delivery process was very…

Order and delivery process was very smooth and efficient.

Installing the LoftZone system was straightforward and I used OSB boards to floor the loft area and the floor feels very solid/sturdy.

4 March 2026
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you so much for your 5-star review — we really appreciate you taking the time to share your experience.
It’s fantastic to hear that everything went smoothly. Feedback like this means a lot to the team.
If you ever have any questions or need support in the future, we’re always here to help.
Thanks again,
The LoftZone Team

Rated 5 out of 5 stars

Great flooring system.

Ordering and delivery was smooth and prompt. The product itself feels robust. Easy to install for anyone with even moderate diy skills. Another plus for me is that the design, allows for the layout to be adjusted to suit available space and even further added to at a later time if you wish.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Great all round service and quality

Ordering was simple, I emailed the measurements of my loft to lift zone and they replied quickly with the correct amount I needed, the delivery was within a week with no problems.
The product was easy to install and is good quality, sturdy and safe to walk on.

9 February 2026
Unprompted review
LoftZone logo

Reply from LoftZone

Hi Andrew,
Thanks so much for your review — we’re delighted to hear how easy you found the installation and how happy you are with the finished result.
We put a lot of effort into making our systems as straightforward and robust as possible, so it’s great to know that came through in your experience.
Enjoy your new loft space, and thanks again for choosing LoftZone!

Rated 5 out of 5 stars

Great product. Easy to install.

Great product. Delivered quickly and professionally.

I easily fitted it myself with just a drill.

6 February 2026
Unprompted review
LoftZone logo

Reply from LoftZone

Hi Andrew,
Thank you for your 5 star review. It's great to hear you're happy with the product and found it easy to install.
Enjoy the extra space!
The LoftZone Team

Rated 5 out of 5 stars

Brilliant product

Brilliant product. Far better than any similar products. Well engineered, feels robust and up to the job. Enough space for at least 20cm of insulation on top of the standard 10cm. Ordered and arrived within 3 working days. Would definitely recommend.

16 January 2026
Unprompted review
LoftZone logo

Reply from LoftZone

Thanks so much for your review — we’re delighted to hear how happy you are with the finished result.
We put a lot of effort into making our systems as straightforward and robust as possible, so it’s great to know that came through in your experience.
Enjoy your new loft space, and thanks again for choosing LoftZone!

Rated 5 out of 5 stars

Spot on

Spot on, does what it says on the tin

16 January 2026
Unprompted review
LoftZone logo

Reply from LoftZone

Thanks Peter, for your great 5 star review. We hope you're enjoying your extra space.
The LoftZone Team!

Rated 5 out of 5 stars

Excellent Starter Kit

Ordered the starter kit and boards, arrived on a pallet by the end of the week (mon-fri). My dad helped me of course but the kit was easy to install and use and is already in use and practical. Great option for price.

9 January 2026
Unprompted review
LoftZone logo

Reply from LoftZone

Hi Samantha
Thanks so much for your review — we’re delighted to hear how easy you found the installation and how happy you are with the finished result.
We put a lot of effort into making our systems as straightforward and robust as possible, so it’s great to know that came through in your experience.
Enjoy your new loft space, and thanks again for choosing LoftZone!

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