Liverpool FC Reviews 

68
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Bestilte spillertrøje, kasket og glas søndag og modtog i dag, torsdag - det er hurtigere end de fleste andre virksomheder jeg har handlet med i England. Prisen var ca. 120 kr. billigere end i DK (fo... See more

Rated 3 out of 5 stars

I've been a member for years and the pre-season coverage is great, however, much of what we pay for (and it isn't cheap) is finding its way on Youtube for free. More recently, I'm becoming more an... See more

Rated 1 out of 5 stars

Really disappointed with what I thought I was buying which turned out to be stickers you put on PlayStation controllers. They are advertised as skins which is a term I haven’t heard of before. I can’t... See more

Rated 1 out of 5 stars

Awful waited over an hour and a half and kept being told you are next in the queue. Absolute lies. Not fit for purpose. As a life long Liverpool supporter it's hugely disappointing that this is all th... See more

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3.0

Average

TrustScore 3 out of 5

68 reviews

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3.0

All reviews

(68)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Best club in the world and the online…

Best club in the world and the online store ain't too bad either. It has everything you can think of and then some, if a little pricey. Whenever I get asked what I want for my birthday I usually send a few links to this place, although once or twice my family member had to chase over and over to find out where the order was. It got here in the end. If the store was as good as the team we would never have had that problem!

11 July 2019
Unprompted review
Rated 5 out of 5 stars

Top quality service

After shopping in both stores in Liverpool, and more recently online, I'm very impressed. I ordered kits, tops, body suit, sleep suit, socks and bibs for my newborn son. The quality and sizing is excellent along with the swift delivery service. All came very well packaged along with a little note from the club. Top marks all round! YNWA

10 February 2019
Unprompted review
Rated 1 out of 5 stars

Never received my order.

I made an order in the 24th of November, after 10 business days and a million email with the store and the delivery company, they said we are sorry we lost your parcel.
I sent them I need to travel and there is no need for the parcel anymore so please cancel it and make the refund.

They called me after a while and asked me to choose between 2 options, refund or fast delivery "next day delivery".
I asked for the redelivery and they dispatched the parcel and sent it with the courier, the courier sent me that we are going to deliver tomorrow.

Then, an email came from Liverpool store that we canceled your order and we will make the refund 3 to 5 days. "One of the employees just canceled without reading the history of emails, she just read the last email from me an canceled without checking with others who made the redelivery"
I called them, they said, we are sorry but the refund already done we can't do anything. and shut the line in my face..

The funny thing is the parcel delivered to depot near me in Manchester, but I can't take it because someone canceled my order without my permission.

I spent a week trying to track my parcel, emailing the store and delivery companies and calling the store to get the delivery because I ordered gifts for my friend.. Then I receive nothing.

Here also all the details:
Order Number: LFC101414937
First delivery company: Hermes
Delivery number which is lost: 9425581468933881
Fast Delivery company: DPD
Fast Delivery number which never delivered: 15505913041126

7 December 2018
Unprompted review
Rated 5 out of 5 stars

This website is great

I am fan of Liverpool FC so i am really want to say thank you for such good customer service and simple and at the same time customer-friendly website. Thanks lads! #YNWA

3 April 2016
Unprompted review
Rated 5 out of 5 stars

Best club, best shopping experience

I have shopped on the offical Liverpool FC store many times and I have never had one single problem with the purchases or the delivery time, which is incredible fast and reliable. There is nothing bad to be said about the online store. 5 starts. YNWA!

7 June 2014
Unprompted review
Rated 5 out of 5 stars

Hurtig, professionelt og billigt.

Bestilte spillertrøje, kasket og glas søndag og modtog i dag, torsdag - det er hurtigere end de fleste andre virksomheder jeg har handlet med i England. Prisen var ca. 120 kr. billigere end i DK (for trøjen) og udvalget er stort. Der var desuden god kommunikation (ordrebekræftelse, afsendelse, track & trace v/DHL). Kan kun anbefales!

Ordered a Liverpol home short, a cap and a high ball glass sunday and received it today, thursday - this is faster delivery than most other English companies I have ordered from. Also cheaper and with a wide range. Everything seemed very professional and the communication was top notch.

3 March 2011
Unprompted review
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