Wrong first impressions
I bought 02 poufs Iron Raw from BIG52 less than 02 months ago to use them on our balcony. They are really nice and well finished. We keep them on the balcony that is partially covered and we have sunlight exposure only in the afternoon. We don’t have kids and we used them a few times, more during the sunset and early evening. A couple of times they stayed on the balcony and it started raining during the night and we didn't have any issues with infiltration or something similar. However, there is one thing that made me very disappointed with this product. After less than 02 months of usage, the poufs have a lot of stains, and I don't have any question marks that there is no UV protection in the material as mentioned on the site. It means that the beautiful colour that we see when you receive the product will be there only for a couple of months and after that, you will have a product with a terrible appearance, it will look like you have been using them for years. It’s a pity that a product with good first impressions after a couple of months of usage can change your opinion quite hard.
Reply from LiveDeco.com
Hello, we are sorry for this return. Could you contact us by email at contact@livedeco.com with your order reference and visuals? We will be happy to be able to provide you with a quick solution. Jessica from the livedeco team.
