LittleMadam Reviews 

Customer service. Had ordered a dress and the team quickly let me know that it was the last in stock and had a defect. Gave me options for alternatives, but opted for a refund which was issued straight away.
No purchase, but definitely a lot of consumer confidence, will be shopping here again.

I bought 2 dresses to try for a wedding I'm going to. Both arrived fast and both lovely. Sent one back and was refunded quickly. Good service would use again and recommend.

The dress was really lovely. Also different from anything on the High Street. Price was very good too as was delivery. Very fast. So great customer service as well.

Another element I liked was that it is a UK company based in South Wales where I live.

Purchased a dress for a recent wedding, service was exceptional, purchased on the Friday and was delivered by Saturday.

Communication regarding the whole progress was on point.

The dress received was high quality for great value and was actually much better than expected. Looking forwards to showing it off. Will definitely be looking through the shop for more dresses

Fantastic service from start to finish. This is the second time I have ordered from you this time ordering 2 sizes as I wasn’t sure of the fit.
Returning one was so easy.
The only dilemma I have now is which dress to wear to my sons wedding
😂

Loved my Dress..so ordered another..helpful and responsive when I asked for advice on delivery.

Would definitely recommend.

Very good quality dresses
Great fitting and well worth the money
Excellent customer service
10 out of 10

Amazing customer services and quick responses. Clear advice about sizing and very clear it's a real person replying.
Dress was beautiful and washed perfectly! Air dried on a hanger as advised and it looks brand new again!

I sent a dress back , and after not hearing anything i asked for an update , my dress was tracked down and I was accused of damaging the dress and it smelling ‘slightly of perfume’ therefore not Eligible for a refund.

I was allowed to have the dress returned to me so now I’m stuck with an expensive damaged dress, that by the way does not smell of any perfume.

I sent the dress back in the condition it arrived in , I wish I had taken photos before returning and avoided being accused of wearing the dress before returning.

I’ve since read through these reviews and it comes across as the person replying does not like to give refunds and she argues back like a child.

I will not use this company again and would recommend avoiding this business if you want a hassle free return.

The dresses aren’t cheap , the quality is ok but the customer service is appalling and she is always right.

I look forward to her reply to this review.

I never wore the dress and it does not smell of perfume , you just don’t do refunds.

Excellent customer service, I had a slight problem with an item which was rectified quickly & efficiently.

Beautiful dress, fit true to size. Lots of styles & a great range of colours.
I purchased the Amalfi Coast dress for a wedding, it's perfect.
Would I recommend this company.... absolutely 100%

Cheap like off Shein

Really fast delivery, clothes for really well and we're good quality

Excellent service. Dress is lovely, went up a size which is fine, fits lovely. Quick delivery as well. Will definitely use again. Thank you

The dress was perfect ordered two sizes to try! Option to protect the purchase so a replacement would be sent immediately if there was any issues which was a good option as some couriers are useless and it’s a pain trying to claim and get the good if it happens! Luckily the order arrived with no issues! Sent the larger size back as sizing was standard. The dress is beautiful and looks more expensive than it was! The return was easy to do and a refund processed within days of returning! They will be my go to dress place now

The dress I purchased is just beautiful. The material, the fit the look just everything about it. So glad I found this site just so much better than high street stores. Thank you for my perfect dress for my nieces wedding x

I bought an item from this website. Looked totally different in real life compared to the advertising pics so returned it same day. I found a whopping £7.95 deducted from refund price because apparently the return postage AND the original postage was deducted from that sale.None of this was made clear initially when purchasing and when I questioned the company their response was that this is standard practice. This is NOT standard practice- iv bought items from many websites who may charge a return post charge but def don’t double the price by throwing in the initial delivery cost too. Won’t be buying again.

ps i’ve been having numerous emails from them going back-and-forth and the responses from them are so verbose and rambling that I decided not to engage in arguments with them.

I was looking for a dress that wasn’t high street and came across Little Madam. Ordered a dress that fits perfectly and looks lovely, and has pockets!!
Great quality and lovely design.
Super impressed will definitely order from again.

Extremely happy with my purchase of 2 dresses, both true to size and Excellent quality, fast delivery, will definitely order more

Beautiful dress but too long

I don't normally leave reviews but I had to for this purchase. The dress is stunning and fits perfectly. The dress feels expensive which is amazing compared to how affordable this company is. I will definitely shop again and recommend this company to others. Very fast delivery too which is a bonus.