Competitive prices, high quality free shipping. Extremely proactive and responsive customer service. If looking to expand more into domestic area then being able to use pay pal pay in 3 or klarna... See more
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Having some renovations works done at my house and had the opportunity to overhaul my current Netgear Orbi Mesh System and Hik Vision CCTV and wanted one system. Explained my internet and Ethernet... See more
Company replied
When we ordered some very new technology from LinITX the device did not function quite as we expected. They immediately took one from stock and spent several days making it work themselves. They th... See more
Really cant fault them, every time I order something from them its picked, packaged and shipped really quickly. They let you choose from a list of couriers so if there is a particular courier that... See more
Company details
Written by the company
LinITX is the largest UK Master Distributor for Ubiquiti and MikroTik networking products. We hold high stock levels across multiple UK warehouses, with most products available for next day delivery. Our priorities are to provide exceptional customer service and offer advanced technical advice to all our customers.
Contact info
8 Williamsport Way, IP6 8RW, Needham Market, United Kingdom
- 01449888000
- shop@linitx.com
- www.linitx.com
You should know
4.9
Excellent
160 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Fabulous customer service
Fabulous customer service! They went over and above to help me. I have a new preferred supplier of Ubiquiti (and other's) products. Thank you.
16 January 2018
Unprompted review
Ubiquiti Access Points
I called Chris, he was friendly, courteous and had a great knowledge on Ubiquiti setup. I’d definitely recommend these guys in future
15 January 2018
Unprompted review
Recommended Supplier…
I recently invested in the Ubiquiti AmpliFi HD Mesh WIFI system for my home office and was helped by the supportive LinITX team who answered all my questions and gave good advice. LinITX is a supplier that I am happy to recommend and will use again...
9 January 2018
Unprompted review
Very competitive prices
Very competitive prices. Fast delivery. Highly recommended.
9 January 2018
Unprompted review
Knowledgeable and good buying process
Very quick reply to my initial technical query meant I had confidence my purchase would do what I wanted. I got lots of updates about the status of my order and when it would be delivered, and it was very well packed. And to top it all, the item in question was on a 50% sale. Very happy buyer.
9 January 2018
Unprompted review
Amazing service
Amazing service. Order arrived next day, even at Christmas. Bookmarked the site and will be recommending to my friends. Thank you!
9 January 2018
Unprompted review
Credit where credit is due
As a fairly new installer of WIFI related technology I have found the services and product range provided by LinITX to be beyond comparison. I have a pretty good understanding of the technology and I am currently undergoing several training courses to become a fully accredited WIFI installer. Some of my customers from my main company have not wanted to wait for me to launch my official service so with the help of LinITX I have been able to carry out some fairly complex installs.
I would particular like to thank Jake for his help and support, to the extent of staying in work on Christmas Eve after hours to help me through a rather tricky install for a very particular customer.
Keep up the good work and I look forward to working with you over the coming years.
4 January 2018
Unprompted review
Great service!
Easy to place orders via website and fast delivery. I had a few enquiries which were dealt with in a speedy fashion by the customer service team. I have only recently started to use LinITX, but I would recommend them to anyone and we'll be a regular customer from now on!
15 December 2017
Unprompted review
Wrong item, wasted time, punished for honesty
Buying from linitx has cost me at least 4 days of my life so far.
They sent a more expensive item and I foolishly notified them of their mistake. This meant that I couldn’t use it when I’d planned to and had to delay plans.
They said they’d send the correct item and asked me to arrange FedEx collection and print return labels. They didn’t provide an actual process to arrange the return with FedEx. That’s strike 1 - making me find a printer and work to fix their mistake.
I raised that with them and they agreed to send shipping labels with the correct item and arrange collection. So I had to wait around for a second day for thand delivery of the item I actually ordered.
Then I sat around for a full day waiting for FedEx to collect. FedEx didn’t show up. Failure 2. I notified linitx and asked them to investigate and arrange a new pickup. I didn’t hear anything back for 4 days and yesterday just got a mail to say they’d arranged FedEx pickup for today. No explanation for why the first one didn’t happen.
All of this could have been avoided if I’d just kept quiet about getting a better spec product than the one I ordered. Honesty was clearly not the best policy here!
15 December 2017
Unprompted review
Only started using recently and have …
Only started using recently and have been impressed with the quality of service and professionalism.
12 December 2017
Unprompted review
Would use again 100%
Very good customer service - helpful on the phone, quick delivery and item was great quality. Would use again 100%.
24 November 2017
Unprompted review
A good supplier for networking
A good supplier for networking, wireless and WISP "stuff", fast and reliable, with very good and skilled internal technicians for the support.
16 November 2017
Unprompted review
LinITX offer good service and support
LinITX offer good service and support. Product knowledge is good. Stock is readily available with good delivery times.
25 October 2017
Unprompted review
Support above and beyond
Support above and beyond
Not your average distributor
16 October 2017
Unprompted review
LiniTX is best IT supplier in UK
LiniTX is best IT supplier in UK. They went extra mile to help me configure new equipment I ordered with them. They dedicated their sources and time to help us. Absolutely amazing.
24 August 2017
Unprompted review
Very good and quick service
1 August 2017
Unprompted review
Great after-sales support, engineers very knowledgeable, friendly and ready to help!
The staff at LinITX are very knowledgeable about the products they sell, and as such are able to provide an exceptional level of support that you just wouldn't get with a consumer vendor or maybe some of LinITX's competition. For me that is critical for me to guarantee repeat business!
31 July 2017
Unprompted review
Honest advice and great service!
Honest advice and great service. These guys know their stuff and can be relied on.
4 July 2017
Unprompted review
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