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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, frequently noting that the items received were of poor quality, made from cheap synthetic fabrics rather than the advertised materials like linen or cotton, and often did not resemble the pictures on the website. Reviewers also reported numerous issues with their orders, including receiving incorrect items, incomplete shipments, or orders that took an extended time to arrive. A strong consensus among consumers highlighted problems with the return policy and refund process, with many stating that the company either refused returns, offered minimal compensation instead of full refunds, or made the return process exceedingly difficult.

What people talk about most

Product

Clients share negative opinions on product quality. Many reviewers report that products do not match the... See more

Quality

Customers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Order

Customers had negative experiences with order. Many reviewers report not receiving their orders, receiving... See more

Return policy

People report negative experiences with the return policy. Many customers state that the company does not... See more

Refund

Users describe negative interactions with refund. Many customers report difficulties obtaining full refunds,... See more

Based on these reviews

Rated 1 out of 5 stars

Absolute POOR QUALITY dress, terrible fabric most suitable for the bin. Not as advertised and do not accept returns irrespective of their policy statement. Asked for some picture proof items would you... See more

Rated 1 out of 5 stars

Buyer BEWARE Horrible quality clothing. Customer Service was a total joke when I inquired (6 separate times) if my order (2 pcs) shipped together as all notifications only mentioned one item. Never g... See more

Rated 1 out of 5 stars

Do not order from this site!!!! They do not accept returns if what your ordered simply does not suit you - which can happen, right?? they offer to refund a ridiculous sum instead of allowing to retur... See more

Rated 1 out of 5 stars

AWFULL AWFULL AWFULL COMPANY, PLEASE PLEASE DO NOT BUY FROM THIS COMPANY!! CHINESE COMPANY THAT PRODUCES CHEAP COPIES NOTHING LIKE AS ADVERTISED ON THEIR WEBSITE. ORDERED 4 ITEMS 4 WEEKS LATER ONLY R... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY! Sent a poor quality copy of what I ordered (ordered 100% cotton, beige overalls but sent cheap polyester, yellow pants with bees all over them). “Customer service” would... See more

Rated 1 out of 5 stars

Absolute scam. The dress I ordered is laughably inferior to what is advertised - a completely different, far cheaper fabric, poor quality of workmanship, different design and only worthy of going str... See more

Rated 1 out of 5 stars

Outright scam. Charged for items I’ve never received, Linen/cotton outfit I did receive is in fact synthetic, complete misrepresentation. Quality of the sewing is abysmal, and when I requested a credi... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY The dress I ordered was nothing like the picture and despite all the rubbish they publish about returning if not satisfied they are NOT interested. Offered me $4 and... See more

Rated 1 out of 5 stars

Absolute garbage company. I was duped by beautiful photos and a home page that largely said "Linen and Soft Cotton" clothing...what arrived was cheap, see-through, polyester clothing that looked like... See more

Rated 1 out of 5 stars

Please be aware: the products don’t match the pictures, quality is poor synthetic, sizes are off, and customer service is unhelpful. The photos seem AI-generated. I had to dispute my order and thankfu... See more

Rated 1 out of 5 stars

TERRIBLE COMPANY, DO NOT BUY FROM THEM. I only got one of my two orders, and the quality was crap. Not linen, cut and style terrible. will not refund, threaten that you will have to send back in... See more

Rated 1 out of 5 stars

One star because cannot select less! This site is a scam it seems to use computer-generated imagery (CGI) and very sleek advertisement, but the products received are of poor-quality synthetic fabri... See more

Rated 1 out of 5 stars

The dresses that I ordered are terrible quality. The quality of the fabric and the construction of the dresses is very poor. They are neither linen or cotton. Now they are actively preventing me f... See more

Rated 1 out of 5 stars

VERY POOR QUALITY Products! The marketing photos are completely different from the reality. They say that they are selling cotton/linen/natural clothing but the material is pure polyester. And details... See more

Rated 1 out of 5 stars

UK based customer. Extremely poor quality fabric and cut. It was virtually see through and the fabric did not move in the same way as the advert. My order took weeks to arrive and was then a total di... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY I bought two dresses which looked really great on Linenne's Facebook advert. When they eventually arrived which took about three weeks I was appalled: I ordered small bu... See more

Rated 1 out of 5 stars

I have order 5 pieces and I have 2 only as per my order and the rest were wrong items with wrong sizes. The dresses don’t match the description and photos on the app. Waaaaay poor quality and... See more

Rated 1 out of 5 stars

I ordered back in December 2025, said it was delivered. I never received it, they offered to send again. They said it was deliver on February 16. Again never received it, they blamed the courier and... See more

Rated 1 out of 5 stars

This purchase has been a disaster!!! I bought several pieces becuase their website said i could easily return what I did not like. There have been over 10 exchanges, where they say that they offer me... See more

Rated 1 out of 5 stars

I ordered two blouse and two dresses. The cut is according to the website however the quality is awful, completely synthetic. And there is no labels inside the products to describe the fabrics. Unl... See more

Rated 5 out of 5 stars

Waited a solid 3 weeks but outfit finally showed up and omg its sooo comfy and totally cute! Fabric feels legit breathable, def my new favorite gear when chilling or stepping out casual.

Rated 5 out of 5 stars

Overall happy with this purchase as quality matched expectations given the reasonable price. Shipping took around three weeks which is slightly longer than ideal but acceptable. Fabric feels comfortab... See more

Rated 5 out of 5 stars

Fits comfy and looks chill but fabric wrinkles a bit easy tho still real cute to wear out.

Rated 4 out of 5 stars

Loved the casual elegance and relaxed fit of this set which feels nicely breathable with the cotton-linen fabric blend. Packaging was neat and simple without excess waste. Quality feels solid; stitchi... See more

Rated 1 out of 5 stars

The dress is nothing like the picture. It is a polyester see through fabric that is cut vaguely like the dress in the picture but is clearly a very cheap knock off. Don’t waste your money. Also watch... See more

Rated 1 out of 5 stars

Disgusting cheap products and when I complained and wanted a refund they did not get back to me. There website is AI generated. I can’t imagine how they are getting away with this. They do not honou... See more

Rated 1 out of 5 stars

On checkout, the overcharged what was on the screen. Then never responded to my email asking to cancel the overcharged order. I received the clothes and they're the worst, polyester crappy fast fash... See more

Rated 1 out of 5 stars

Total scam. Product is cheap synthetic material, Chinese company refuses to provide a return address and offered $16 compensation on a $111 order instead. Images on the website are not a true repres... See more

Rated 1 out of 5 stars

Ordered 10 dresses, 4 were correct and completly different then what was ordered. 6 dresses received which I didn't order. Received 3 times the same dress. Customer service very bad. They don't wont t... See more

Rated 1 out of 5 stars

Beyond terrible quality. I ordered a light blue linen dress, a white kaftan with blue embroidery, and a two-piece set with shorts in light beige — all in linen. What I received was beyond ho... See more

Rated 1 out of 5 stars

Horrible customer service, they tell you if your product didn’t fit you basically have to gift it to someone else. Please!!! BEWARE of this scam store!!! DO NOT PURCHASE ANYTHING FROM THIS WEBSITE... See more

Rated 1 out of 5 stars

Would choose zero stars if possible. Finally got the order yesterday. Fabric quality is horrible! So cheap and thin, can see ALL underwear beneath. Feels like plastic sheeting. What a waste of my mone... See more

Rated 1 out of 5 stars

This is an awful company that does not allow for returns. In addition, the fabric used for their clothing is not what they represent. The fabric is itchy. Also, the quality of the clothing is not grea... See more

Rated 1 out of 5 stars

Never buy from this site. In the site it is declared that you can return the products by contacting the support line to provide the address of return. BUT when I contacted them, they have never provid... See more

Rated 1 out of 5 stars

Don't buy from here! It was not what was pictured. The quality is pretty bad. No embroided anything, but horribly printed paterns. Took a long time to arrive. First tracking number was fake. It said i... See more

Rated 1 out of 5 stars

Horrible experience with Linenne — do not trust this company! I placed an order that was supposed to be delivered directly to my home, but instead they sent it to a post office without warning m... See more

Rated 1 out of 5 stars

Not the fabric shown in advertisement. Poor quality. Terrible fit. Garbage. Took forever to arrive. Stay away from this scammer company. It's junk.

Rated 1 out of 5 stars

This is a scam! Do not order, shipped items without US postage, the post office destroyed the packages due to no postage when I told them, they responded with send us more money to ship again and refu... See more

Rated 1 out of 5 stars

Unfortunately I placed an order before reading these reviews. The reviews do not exaggerate. The website gives no mention that they ship from outside the uk or the time to deliver. After placing... See more

Rated 1 out of 5 stars

This is a garbage store everything is poorly made. They will not allow you to return anything. They refuse to give an address and instead offer you a dollar, then two dollars, do not deal with these... See more

Rated 1 out of 5 stars

Be careful!! I wanted to return an item but since I received the item I ordered and there is no problem with it - they do not allow me to return the item (which simply does not fit me...). It never h... See more

Rated 1 out of 5 stars

It took over a month to receive my order. I’ve ordered a white linen suit and I received a black one. It’s not linen, it’s some plastic material, low chinese quality. Would not recommend.

Rated 1 out of 5 stars

Dreadful, just dreadful. Against my better judgment, I ordered 2 “linen” dresses. Arrived, sizes way off not to mention to poor quality design, fabric and finish. I emailed requesting to retur... See more

Rated 1 out of 5 stars

I would give zero star if it was possible, it’s a big scam , the product is nothing close to the picture. The return coast will be almost the price of the dress, just stay away from this website

Rated 1 out of 5 stars

DO NOT BUY FROM THIS GREEDY WEBSITE! NO RETURN POLICY!!! EVEN THO THEY SAY THAT THEY HAVE! Ordered one dress that looked amazing on the pictures but when I got it, it was absolutely horrible. The... See more

Rated 1 out of 5 stars

Very poor fabric quality, terrible shapes, not what they look like on photos and they don’t accept returns!

Rated 1 out of 5 stars

Actually, I give 0 stars!!! I ordered this beautiful blue, silky dress with v neck and slit up the side(so I thought) for a wedding and what I got was this blue and white, sheet like dress!!! Not even... See more

Rated 1 out of 5 stars

Ordered a linen look dress on this site without researching it here..no email confirming purchase..no response..could not stop the payment..a scam site..AVOID.

Rated 1 out of 5 stars

Never buy things from this store. They are middlemen from Chinese stores, selling cheap stuff for big money. I have never received such crap even from China.This is a scam, they don’t have anything li... See more


Company details

  1. Clothing Store

Written by the company

At the heart of linenne: is our love for natural fabrics and the desire to produce beautiful clothes that can be enjoyed for years to come.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered 10 dresses, 6 Dresses reveived I do NOT order

Ordered 10 dresses, 4 were correct and completly different then what was ordered. 6 dresses received which I didn't order. Received 3 times the same dress. Customer service very bad. They don't wont to send me the dresses that I ordered and offer a 15 dollar refund. Also the quality is very poor. DO NOT ORDER ANYTHING THERE.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. The dress I ordered is laughably inferior to what is advertised - a completely different, far cheaper fabric, poor quality of workmanship, different design and only worthy of going straight to the dumpster. When I complain they offer to refund me $4!!! and when i refuse they offer me $6. DO NOT BUY FROM THIS SHOP - ITS A SCAM

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolute crap

Absolute crap. Cheap dresses for 1$ not more. Do not fall for this scam! Return policy inexistent they know why. Even paypal refundation does not work!

17 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM, don't buy

Never buy things from this store. They are middlemen from Chinese stores, selling cheap stuff for big money. I have never received such crap even from China.This is a scam, they don’t have anything like what you see in the picture in their store.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

PRETEND WEBSITE

Absolute POOR QUALITY dress, terrible fabric most suitable for the bin. Not as advertised and do not accept returns irrespective of their policy statement. Asked for some picture proof items would you believe when they have full details at their disposal and Offered a meagre 4$ refund… email delay tactics. BUY FROM SOMEWHERE ELSE, OTHER SITES. Not even worth 1 star

15 July 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
I bought two dresses which looked really great on Linenne's Facebook advert. When they eventually arrived which took about three weeks I was appalled: I ordered small but the dresses were like tents, the fabric was very shoddy and the zip on the zipped dress does not work. I complained and the max 'compensation' they could offer was $24 - I paid over £100 !!
I am now the proud owner of two of the most expensive rags for cleaning . BE WARNED.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
The dress I ordered was nothing like the picture and despite all the rubbish they publish about returning if not satisfied they are NOT interested.
Offered me $4 and to keep the product which I do not want and would NEVER wear.
Then offered $7 which I again refused. Now not answering emails.
I do not believe they are US based but purely use this as a shipping address .
Reporting to Facebook and I have contacted US Customs re illegal trading .

1 July 2025
Unprompted review
Rated 1 out of 5 stars

The dress is nothing like the picture

The dress is nothing like the picture. It is a polyester see through fabric that is cut vaguely like the dress in the picture but is clearly a very cheap knock off. Don’t waste your money. Also watch out if you did process a payment. Just as the payment went through as I was watching the screen the amount changed and increased by US$11. As it was then converted into AUD if I hadn’t been watching may not have noticed. Fraudulent activity aplenty!

10 July 2025
Unprompted review
Rated 1 out of 5 stars

VERY POOR QUALITY Products

VERY POOR QUALITY Products! The marketing photos are completely different from the reality. They say that they are selling cotton/linen/natural clothing but the material is pure polyester. And details that you might think are real (collar with some beads) are fake patterns printer on the fabric! Very disappointed with the quality and customer service that did not admit the quality issue and offered me usd 4 as a compensation. Ridiculous!

4 July 2025
Unprompted review
Rated 1 out of 5 stars

AWFULL AWFULL AWFULL COMPANY

AWFULL AWFULL AWFULL COMPANY, PLEASE PLEASE DO NOT BUY FROM THIS COMPANY!! CHINESE COMPANY THAT PRODUCES CHEAP COPIES NOTHING LIKE AS ADVERTISED ON THEIR WEBSITE. ORDERED 4 ITEMS 4 WEEKS LATER ONLY RECEIVED 1 SO FAR WHICH IS GARBAGE. WONT ACCEPT A RETURN OFFERING A PITTANCE OF A DISCOUNT FOR ME TO KEEP THE ITEM. STAY WELL AWAY IF YOU DON’T WANT TO BE SCAMMED!!!!

19 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolute garbage products

Absolute garbage company. I was duped by beautiful photos and a home page that largely said "Linen and Soft Cotton" clothing...what arrived was cheap, see-through, polyester clothing that looked like it came from Temu. Indeed the packaging was from China, though the shipping appeared to have it coming from Italy. It tooks weeks to arrive (which was fine) but not everything came in the order. They offered me a $13 refund for 3 items that totaled $131 and probably cost $45 in total from Temu. Buyer Beware.

4 June 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam! Do not order, shipped items without US postage, the post office destroyed the packages due to no postage when I told them, they responded with send us more money to ship again and refused to refund my money, asked for a refund 5 times. The order was over 300.00. Lesson learned.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE OUTRIGHT BAIT AND SWITCH

Outright scam. Charged for items I’ve never received, Linen/cotton outfit I did receive is in fact synthetic, complete misrepresentation. Quality of the sewing is abysmal, and when I requested a credit for the items I didn’t receive, and a return shipping label and credit of the items I would return, I was told it would be too expensive so we (Linenne) will give you a $13.00 credit. I don’t think so! BUYER BEWARE!

25 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS GREEDY WEBSITE

DO NOT BUY FROM THIS GREEDY WEBSITE! NO RETURN POLICY!!! EVEN THO THEY SAY THAT THEY HAVE!

Ordered one dress that looked amazing on the pictures but when I got it, it was absolutely horrible. The stitches was up and the fit was so bad I cant even explain. When I tried to do a return they said that it was not possible and that they can give me a 5 dollar refund even tho the dress cost me 50 dollars. I had a conversation with them where I sent them their return policy that was on the website but they did not answer that at all. DO NOT BUY FROM THIS GREEDY WEBSITE!!!!!!

12 April 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst timing never came on time always late and you can hear excuses for each train in announcement speakers and nobody willing to take responsibility naver hear from transport minister any excuse like they don't care

4 May 2025
Unprompted review

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