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Company details

  1. Linens Store
  2. Decoration and Interior Design Store
  3. Living Room Furniture Store

About Linea

Information provided by various external sources



Linea är ett framgångsrikt distanshandelsföretag inom heminredning. Sortimentet består av gardiner, mattor, lampor, handdukar, sängkläder, möbler, dekoration och mycket mer. Vi erbjuder alltid inredning av högsta kvalitet till bra priser.

Linea grundades i början av 2008. Koncernen har sitt säte i Borås samt kontor i Norge och Danmark. Linea finns i Sverige, Norge, Danmark och Finland.

Under åren har Linea vuxit och blivit ett starkt varumärke inom heminredning, både via e-handel samt kataloger som skickas ut ett flertal gånger per år.

Linea är en trygg sajt. Vi är certifierad av Trygg e-handel vilket innebär att vi har säkra rutiner för hantering av personuppgifter samt använder säkra betalningslösningar - allt för att du som kund ska känna dig trygg.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Twice wrong order

So I order a pair of curtains for Christmas that suppose to be 240cm long. On the site it shows that the specific curtains are available on size 170cm and 240cm. I receive 215cm long curtains. I return them and I order again. I receive again 215cm long curtains. Twice the wrong length curtains when the specific length is not even supposed to be available. Insanity! Do people know how to use a measure????

20 December 2024
Linea logo

Reply from Linea

Vad tråkigt att varan inte motsvarade dina förväntningar. Det går naturligtvis bra att göra en retur/reklamation. Kontakta kundtjänst kundservice@lineahemma.se så hjälper vi dig vidare.

Rated 2 out of 5 stars

I have not received my package yet --…

I have not received my package yet -- it has been delayed twice.

24 November 2023
Linea logo

Reply from Linea

Det är tyvärr långa leveranstider på vissa produkter både på grund av hög efterfrågan och svårigheter för leverantörerna att få fram vissa material. Om lagerstatusen på det önskade antalet av alla produkter är ”Finns i lager” kommer paketet inom en vecka. Vi beklagar att du har haft en dålig köpupplevelse och hoppas att du ger oss förtroendet att handla hos oss igen för att visa att vi kan bättre.
Med vänlig hälsning
Linea

Rated 1 out of 5 stars

The contact center is pathetic

The contact center is pathetic. Does not try to help solve the problem.

29 August 2023
Unprompted review
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Reply from Linea

Hallo and thank you for your feedback. Please contact customer service again and we will do our uttermost to help you solve the problem.
Kind regards
Linea

Rated 2 out of 5 stars

Spammy and irritating company

Spammy and irritating company, avoid!

I made the mistake of ordering a diskställe on Linea some time ago, and while it arrived reasonably quickly (I had to collect it from a Bring utlämningsställe, the nearest one being next town over), it didn't suit our bench so I returned to the drop off point the next day. What ensued was over a month and two phone calls before I got my refund, apparently Bring had lost the return (which turned up after a month). Linea was at least good enough to return the money, but I had to push them.

I thought that was it, but then I was still getting spam emails (which I unsubscribed to) and even SMS messages about once per month. There was unsubscribe instructions in the SMS, apparently I was meant to send "LINEASTOP" to 71550, which I did. The joke was on me though, as I immediately got a reply "Thanks for your subscription! The catalogue will be coming in the post"... What the actual f***?!
Sure enough, their bs catalog ended up in my mailbox, and promptly in the recycling. More addressed spam coming via mail which ends up straight in the bin.
Will never buy from this company, and the only reason this is not a 1-star is that the kundtjänst I spoke to were friendly.

13 April 2021
Unprompted review
Linea logo

Reply from Linea

Hi Marrcus!
Thanks for your review.

I'm sorry you see us as spam in our marketing. We will look at the message you received as a text message, this sounds like a incorrect message.

I hope you want to give us another chance in the future.

Wish you a nice day,

Marcus
Lineahemma.se

Show reviews in all languages. (4,419 reviews)

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