Lighting Direct Reviews 

2,742
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Excellent customer service, friendly and helpful staff member. Super efficient service, my lights were delivered the very next day from ordering. A member of staff helped me with my choice. I wish a... See more

Rated 1 out of 5 stars

I ordered 2 light fittings and received the bulbs the next day, without the fittings. I spent the next 4 days requesting information on the lights to be told every day, they were being sent. I have no... See more

Rated 5 out of 5 stars

I am Very happy with my purchase. The light was exactly as described and shown in the picture. very good quality too. I ordered the light at 9pm & it arrived by 10:30 am the next morning!! Can’t... See more

Rated 5 out of 5 stars

Ordering was easy and delivery was amazing, lights are so smart and compact and look more than they cost, would def buy again from here, 10/10 happy!!

Company details

  1. Home & Garden

Information provided by various external sources

Lighting Direct - Browse through our wide variety of outdoor lighting, wall lights, ceiling lights, kitchen lights, bathroom lighting and kitchen lights.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 74% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(2,742)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast delivery and high quality product for low price

Was a bit wary about ordering from here as it’s not a website I’d heard of and there are many lighting websites drop-shipping from China. Saw Trustpilot reviews and gave it a go. Happy to say I’m pleasantly surprised! Ordered in the evening and they arrived the next day, fantastic service. And for the price we paid, the lights are very well made and look great. Would definitely use again.

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Next day delivery ???

Order light fittings- said guaranteed next day - fedex delivery . Ordered on Thursday evening- tracking showing delivery between 8am and 12 Noon Friday.
Revised tracking at 5pm Friday - Monday delivery- no explanation.
Very poor service

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Well-designed website

Well-designed website, easily searchable, useful sidebar providing properties. Trouble -free purchasing and fast delivery.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a new dusk to dawn light at lunchtime on Wednesday, it was delivered on Thursday afternoon.
Great service, good price, will definitely be using Lighting Direct again. Thank you

19 November 2025
Unprompted review
Rated 3 out of 5 stars

M4 washers needed

I had to add m4 washers to the glass enclosure, the m3 bolts were way too small for the holes they were to clamp.
A slight breeze could have knocked it off.
Something for the manufacturer to consider.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Excellant allround...easy to follow ordering...good product and customer information...prompt delivery...product excellant quality.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

Comprehensive and easy to use website. A technical query about the item I wanted was answered promptly and politely when I telephoned and the items were delivered the following day.

18 November 2025
Unprompted review

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