The problem with Light Bulbs Etc is that they have a terrible return policy. First, customers need to call and get permission to return an item. Second, no shipping label, and you will have to pay for... See more
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I placed an order with this company, a few days later they tell me they discovered a pricing error and couldn't fulfill the order.
Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.
We looked everywhere for certain floodlights. We could not find them in stores but found them here at a very reasonable price. Like other reviewers, the shipping cost appeared to be high, but the bulb... See more
Company details
About Light Bulbs, Etc
Information provided by various external sources
Light Bulbs, Etc was founded in 1987 by Robert J. Black- our owner and leader for 22 wonderful years. Bob had a talent and a passion for sales and opening his own business was his dream. Bob had been in the lighting industry for years and he knew that he could sell lighting products. It was time to make this his family business! (The family legend goes that Bob wanted to sell something everyone needed, but he didn’t want to be a toilet paper salesman, so light bulbs it was!) Our company started with two employees in a small office and warehouse. One of these employees is still with us today!
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Contact info
14821 W. 99th Street, 66215, Lenexa
- 888-757-9591
- tracy@lightbulbsdirect.com
- www.lightbulbsdirect.com
1.4
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good Selection, Good Service
Light Bulbs, Etc. had the best selection of LED bulbs on the Internet, answered my questions immediately via chat and sent my bulbs right away. I am very happy with the products and the service.
19 February 2016
Unprompted review
Great service and price!
Just what I needed and wanted for great price (way better than big box stores)
19 February 2016
Unprompted review
Evaluation of my first order
Good, quick service. Solid, safe packaging. Lots of explanations on website. With so many Ott bulbs, it was somewhat time consuming to make the right selection. However, I did eventually mahe the right choice. Replacement lamp works fine. Will probably do more business in the future. Thank you.
19 February 2016
Unprompted review
My Road to Brightness
This is the first time that I have purchased anything from 'Light Bulbs, etc'....Their on-line catalog was easy to read with enough pictures and explanations that I made my purchase easily......
I have been unable to find what I wanted at several stores I searched. This was easy......and......I wasted no more time or gasoline.
Very economical prices and excellent FREE service right to my front door.
THANK YOU..............
18 February 2016
Unprompted review
Great company to do business with
Extensive inventory, always in stock and fast shipping.
18 February 2016
Unprompted review
Quick Service, Excellent Selection
This company has a huge selection from which to choose. I found what I needed right away, even though it was an older model specialty bulb. The ordering process was very simple and delivery was quick. The only reason that I gave them 4 stars instead of 5 was that all the documents that I was able to access after the sale, for which I paid by credit card, still showed the total due. For tax purposes, businesses need receipts that show that the invoice was paid by credit card. There was nothing to show that the bill had been paid. Minor issue, but an opportunity to provide even better service. Will definitely use this company again.
17 February 2016
Unprompted review
Great Inventory and Fast Service.
I appreciate your well-organized web site. It enables quick access to viewing a large and complete inventory,
The only policy I would like to see changed is the shipping costs. For small orders it is disproportionately expensive. Eliminate it for small orders and make it nominal for a larger sales.
Better yet, think Amazon or Nordstrom Service.
17 February 2016
Unprompted review
Change
Changed shipping charges after purchase was made, Will not do business again.
16 February 2016
Unprompted review
impressive
the light bulbs I was looking for were not easy to find.
They were shipped very quickly..and they were well packed. I have used other companies before and there was always a broken bulb.
I will certainly use them again...
16 February 2016
Unprompted review
Fast excellent service great value.
Great pricing. Fast service. Good follow up. Highly recommend.
15 February 2016
Unprompted review
Beautiful Lamp
I am beyond happy with the bulbs I ordered. The bulbs show off this 150 year old in the best light. Thank you for having the right bulbs.
15 February 2016
Unprompted review
Excellent service and products
I have always been pleased with the products and service
14 February 2016
Unprompted review
great price. delivered as promised.
As stated in title. Product was as stated. Price was fair. Delivery was prompt.
14 February 2016
Unprompted review
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