Dawn B. guided me in renting a 10x30 storage unit, which, in this facility, is two smaller units side-by-side, in a climate controlled building. Dawn is a knowledgeable manager, friendly and keeps t... See more
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See what reviewers are saying
Predatory Company.. I rented a storage unit for $125 from a unit on Erie Blvd in Schenectady, NY., The sign up is easy and pleasant but after 2 months the storage Unit increased to $225.. When reques... See more
I have a unit at Life Storage's location at 19400 S Tamiami Trail, Fort Myers, FL 33908. Margaret, the manager, has helped keep my personal belongings safe and secure. She has been there for me throug... See more
Stephanie (manager) service was superb! She made my experience seamless. Her attitude was upbeat and very professional. Her knowledge was evident, because she answer all my questions with ease.... See more
Company details
Written by the company
Founded in 1982, Life Storage is an owner and operator of premier self-storage facilities committed to be the best self-storage option for customers, the best employer and neighbor in the communities it serves. Life Storage offers best-in-class storage solutions with high-quality customer service, engaged and knowledgeable employees, convenient locations and facilities with impeccable housekeeping standards, and a full suite of amenities including climate-controlled units, drive-up access, and value-added services such as fully furnished office spaces and meeting rooms.
Contact info
6467 Main Street, 14221, Williamsville, United States
- 800-800-3456
- customerservice@lifestorage.com
- www.lifestorage.com
3.6
Average
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great Experience
Ms. Shelly was very knowledgeable, helpful, and kind. She made sure I knew how to properly access my storage unit, and ensured I had the best deal at sign up.
28 May 2023
Safety
Debbie was very polite, very helpful in explaining everything in our contract for renting the unit. She is a very funny & sweet person to talk to.
28 May 2023
Kelly the manager made the rental…
Kelly the manager made the rental process nice and easy. She was very polite and courtesy.
28 May 2023
They guys in the front office were…
They guys in the front office were amazing! Very knowledgeable and helped make this difficult time in my life better.
28 May 2023
Palmina made the process easy and…
Palmina made the process easy and understandable. Very helpful and competent
26 May 2023
They were very informative and helped…
They were very informative and helped me pick the right story for my needs.
26 May 2023
Courteous and knowledgeable staff
Courteous and knowledgeable staff. Very pleasant people to do business with.
24 May 2023
Very simple process.
Very simple process to reserve and contract the space. Loved the fact that I was presented with several options on space availability before I made the commitment.
22 May 2023
FRIENDLY STAFF,GREAT LOCATION
22 May 2023
Staff was so wonderful
Staff was so wonderful, knowledgeable and friendly. I am super excited to have my belongings here. Very clean and secured.
22 May 2023
We have been with SELF STORAGE over 11…
We have been with SELF STORAGE over 11 years. The current manager at our North Scottsdale location, Dan, is exceptional Dan is always going the “extra mile” for his customers. I have appreciated Dan while moving from a large storage unit down to a smaller one. He really is an asset to your company & very pleasant to work with.
20 May 2023
Unprompted review
Clean. Many amenities to offer..
The gentleman was very polite but yet informative.. Very patient and helpful with me while I made my decisions. Place very clean, and has everything you need for storage...
20 May 2023
Excellent Customer Service
Excellent Customer Service; CJ Jourdain, Store Manager is an asset to your organization. Convenient location.
20 May 2023
Both Sharon and Susan were great .
Both Sharon and Susan were great .. They really attended to my need . They were kind, courteousand patient . They made my experience a great one .
17 May 2023
Nicole Everett was awesome
Nicole Everett was awesome
And a clean secure environment for my storage needs!
18 May 2023
Very helpful location manager.
16 May 2023
Great service!
I spoke with Greg over the phone and he was very helpful as he gave me useful info, extended my reservation, and was a great help when I arrived.
He got me set up and showed me my unit. The light didn't come on at first but he wasn't hesitant to fix the issue. He got it to come on and all was good. He was very kind and I feel good about where I will be storing my things.
15 May 2023
Thank you Angela Hurt for making our…
Thank you Angela Hurt for making our experience in renting a 40ft space for a couple of work vehicles a pleasurable one. Your professionalism, wonderful personality, and work ethic is sincerely appreciated. You brightened our hectic day with your smile and great conversation. Thanks again.
16 May 2023
Manager was so helpful
Manager was so helpful. Amazing customer service, answered every question and was ver thorough! The facility is really beautiful!
16 May 2023
Awesome! The spectacular performance in customer…
The spectacular performance in customer service given at the facility by the staff. They were very attentive to my needs and helped me to expedite my request.
12 May 2023
Unprompted review
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