Life Safety Online Reviews 27

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Parcel was misdelivered. Company responded in a timely fashion to my request to trace. It was re-delivered from a neighbouring block of flats.

Rated 5 out of 5 stars

Thankfully I have not had the need to use the fire extinguishers since delivery, but they look fit for purpose and the price paid seems very reasonable. Also delivery was in quick time so all things c... See more

Rated 3 out of 5 stars

Sent to the wrong address - my hn is 137 - addressed to 37 - fortunately the person at 37 worked it out and brought it to me.

Rated 5 out of 5 stars

I ordered the equipment I needed and had a confirmation of order very quickly. I have been kept informed of the progress from dispatch to delivery. I am impressed.

Company replied

Company details

  1. Wholesaler

Written by the company

The Life Safety Marketplace


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

Purchase of two Fire Extinguishers

Thankfully I have not had the need to use the fire extinguishers since delivery, but they look fit for purpose and the price paid seems very reasonable. Also delivery was in quick time so all things considered, a most satisfactory purchase

16 September 2021
Rated 5 out of 5 stars

My order

I ordered the equipment I needed and had a confirmation of order very quickly.
I have been kept informed of the progress from dispatch to delivery. I am impressed.

13 September 2021
Life Safety Online logo

Reply from Life Safety Online

Thank you Wendy - appreciate your review and your business

Rated 5 out of 5 stars

Had an issue with my order but got…

Had an issue with my order but got resolved satisfactory. Good news

8 September 2021
Unprompted review
Life Safety Online logo

Reply from Life Safety Online

Michael,
Many thanks for your review and your business. Sorry there was a hiccup with your order - we do try our best at all times but sometimes things just don't work out the way they were intended!
Glad it was all resolved and hope to deal with you again.

Rated 1 out of 5 stars

Worst service ever ever ever.

I ordered the fire extinguisher on 11/08/21. Until now (19/08/21) I have not received my order. I tried to call no one answered the phone. Left the voicemail, no return the call. Emailed to ask about my order, no reply whatsoever. Worst experience of online shopping. Not recommended.

Very quick in reply to the review here. But not answering phone or reply to email. Please give me the refund. Thanks. Sent email to you again so you know which order I have made.

19 August 2021
Unprompted review
Life Safety Online logo

Reply from Life Safety Online

Thank you for your review. I am sorry you have had a bad experience with us. We cannot find a record of your order, and have had no emails or voicemails from KKF Catering, but we would like to try and resolve this if you have ordered with us under another name. Please send us an email to sales@lifesafetyonline.co.uk and we will resolve the issue for us.

Rated 5 out of 5 stars

Recommended

Simple ordering, good service, quick delivery. Both product and company recommended

18 August 2021
Life Safety Online logo

Reply from Life Safety Online

Thanks for your review Sabea - glad we could be of service to you!

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