Parcel was misdelivered. Company responded in a timely fashion to my request to trace. It was re-delivered from a neighbouring block of flats.
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Thankfully I have not had the need to use the fire extinguishers since delivery, but they look fit for purpose and the price paid seems very reasonable. Also delivery was in quick time so all things c... See more
Sent to the wrong address - my hn is 137 - addressed to 37 - fortunately the person at 37 worked it out and brought it to me.
I ordered the equipment I needed and had a confirmation of order very quickly. I have been kept informed of the progress from dispatch to delivery. I am impressed.
Company replied
Company details
Written by the company
The Life Safety Marketplace
Contact info
Unit 14 Pontygwindy Ind Est, CF83 3HU, Caerphilly, United Kingdom
- 029 2105 0870
- sales@lifesafetyonline.co.uk
- www.lifesafetyonline.co.uk
Sent to the wrong address
Sent to the wrong address - my hn is 137 - addressed to 37 - fortunately the person at 37 worked it out and brought it to me.
15 October 2021
Great service delivered really quick
11 October 2021
Parcel was misdelivered
Parcel was misdelivered. Company responded in a timely fashion to my request to trace. It was re-delivered from a neighbouring block of flats.
11 October 2021
excellent service thanks
10 October 2021
Nothing to say
Nothing to say. Ordered, arrived next day, as promised. Faultless service.
8 October 2021
Great site easy to ordergreat site
Great site easy to order. Products delivered quickly
3 October 2021
I haven't got jet my delivery.
17 September 2021
very good service
17 September 2021
Purchase of two Fire Extinguishers
Thankfully I have not had the need to use the fire extinguishers since delivery, but they look fit for purpose and the price paid seems very reasonable. Also delivery was in quick time so all things considered, a most satisfactory purchase
16 September 2021
I had a good experience
14 September 2021
Reply from Life Safety Online
Thanks for your positive review Clive - glad you are satisfied with everything
My order
I ordered the equipment I needed and had a confirmation of order very quickly.
I have been kept informed of the progress from dispatch to delivery. I am impressed.
13 September 2021
Reply from Life Safety Online
Thank you Wendy - appreciate your review and your business
Top quality gear delivered quickly
11 September 2021
Reply from Life Safety Online
Thanks Ian - glad it all went smoothly for you
Had an issue with my order but got…
Had an issue with my order but got resolved satisfactory. Good news
8 September 2021
Unprompted review
Reply from Life Safety Online
Michael,
Many thanks for your review and your business. Sorry there was a hiccup with your order - we do try our best at all times but sometimes things just don't work out the way they were intended!
Glad it was all resolved and hope to deal with you again.
Worst service ever ever ever.
I ordered the fire extinguisher on 11/08/21. Until now (19/08/21) I have not received my order. I tried to call no one answered the phone. Left the voicemail, no return the call. Emailed to ask about my order, no reply whatsoever. Worst experience of online shopping. Not recommended.
Very quick in reply to the review here. But not answering phone or reply to email. Please give me the refund. Thanks. Sent email to you again so you know which order I have made.
19 August 2021
Unprompted review
Reply from Life Safety Online
Thank you for your review. I am sorry you have had a bad experience with us. We cannot find a record of your order, and have had no emails or voicemails from KKF Catering, but we would like to try and resolve this if you have ordered with us under another name. Please send us an email to sales@lifesafetyonline.co.uk and we will resolve the issue for us.
Recommended
Simple ordering, good service, quick delivery. Both product and company recommended
18 August 2021
Reply from Life Safety Online
Thanks for your review Sabea - glad we could be of service to you!
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