The number of surveys provided per day is less as compared to other sites or apps, but the percentage of completed surveys is much more. It is a legit source of earning money, it can improve a lit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been with Lifepoints for many years now. They are one of the best survey sites. They don’t expect you to spend 40 minutes of your valuable time to end up earning 10p like some I could mention. Th... See more
Company replied
I got my first reward but its too long to receive. I hope they will fix it and dont make us wait for many long days. About the apps, its good i will have another reward completed but i am still waitin... See more
Company replied
I've been taking surveys here for a few years now and really enjoy it. I like thinking companies are interested in what we have to share with them. Some surveys are long without much reward, but I st... See more
Company replied
Company details
About LifePoints
Written by the company
Free paid surveys & rewards! LifePoints is an online surveys platform where you'll earn cash rewards and e-gift cards, just for giving your opinion! You'll earn rewards in PayPal cash or as e-gift cards from your favourite retailers by simply answering survey questions and sharing your feedback on services and products. You'll be helping to shape the future of the world’s biggest brands, for tomorrow and years to come - which is why we take your opinions seriously. Earning online with LifePoints is easy! Step 1: SIGN UP Join our community and discover how much we value your opinion. We’ve paid over $22 million (USD) in rewards to our members in the last year alone! Step 2: TAKE SURVEYS Complete surveys and get paid for sharing your feedback on products and brands we all know and love. Step 3: GET REWARDED Earn virtual points (LPs) that can be redeemed for PayPal cash, e-gift cards and much more. LifePoints is a community of over 5 million members from 44 countries around the world. Our community is home to like-minded consumers who share a passion for building a better world and experiencing the value of their opinions. Some of our members’ greatest contributions have led to the creation of airbags, cash reward cards, and baby safety car seats, to name a few! Start earning today! Sign up for free and we’ll give you 10 LifePoints to kick things off! Sign Up |
Contact info
United Kingdom
- www.lifepointspanel.com
Sign up now and start earning
3.7
Average
45K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Canceled membership for no reason
I was a member for over a year, took surveys and cashed out points a few times for gift cards. I then went on a holiday and attempted to complete a survey to kill time at an international airport. I was not able and didn't try again. Upon return home I found my account was canceled and all points lost without redemption. No explanation why. Avoid as there are better sites that operate the same.
17 November 2025
Unprompted review
Reply from LifePoints
Thank you for bringing this to my attention. I understand the frustration and inconvenience caused by the loss of your account and points. I recommend that you contact our support team immediately through the Help Center quoting ‘SITEREVIEW-TP’ to initiate an inquiry. Prompt action will help ensure your issue is appropriately.
LifePoints is my favorite survey site
LifePoints is my favorite survey site. There are a variety of surveys and pretty regularly they have a 30 day Survey Diary. There is one negative comparing them to a couple of other sites I do surveys for. LifePoints charges you extra points when you redeem points for rewards. Other than that, they are my favorite! If you do encounter a problem, they are quick to address it. That's a nice feeling.
16 November 2025
Unprompted review
Reply from LifePoints
Your kind words have made our day, Marina! Glad that we were able to help you and to hear that you are enjoying being a part of the LifePoints Community.
Life points is the most supportive survey app
Life points is the most supportive team and pays you very quickly.
14 November 2025
Unprompted review
Reply from LifePoints
Thank you for your positive feedback! We're glad to hear that you find our team supportive and that you’ve had a great experience with quick payments. We truly appreciate your trust and support. If you ever need assistance, feel free to reach out!
Very good place to make mony
15 November 2025
Unprompted review
Reply from LifePoints
Amazing! We are happy your experience as part of the LifePoints community has been so good.
Great app for earnig from survey.
I mean i am doing lifepoint from 2+ years and i have earned a lot of money by survey. its genuine not a scam.
14 November 2025
Unprompted review
Reply from LifePoints
You've just put a huge smile on our face! So glad to hear that you love our LifePoints community!
SLEEZY survey site
STOP SENDING ME SURVEYS YOU TRASHY SITE. They wont let me cash out via gift card. They want my Paypal account.. Their response below is Bullshit. This is SLEEZY survey site. They will not honor their part. I finished several surveys and went to redeem a $5 amazon gift card after finishing several surveys. They refused to let me cash out and said I need to link a PAYPAY account. well F..U.. There is no need for you to have access to my paypal account. This should be illegal to ask for bank credentials especially if I am trying to cash out a $5 Amazon gift card. They are a SLEEZY / SCAMMY site. They need to be reported to USA.gov, FBI, and Google PLay Store for fraud!!
12 November 2025
Unprompted review
Reply from LifePoints
Hello.
I would like to assure you that we definitely do fulfill all redemption orders that are placed in accordance to our Terms & Conditions. As mentioned in our Terms & Conditions, for security purposes, sometimes it is necessary for members to provide further verification for their account. To read more about this please visit https://www.lifepointspanel.com/terms-of-service#5.
Your account has been selected for further verification. You are being asked to link a 'Verified PayPal' account to your LifePoints account. We do not have access to any of the personal information you provide when creating your Verified PayPal account. After following the steps, your PayPal account will be linked to your LifePoints account and then PayPal simply confirms that the account is verified in their system. Once you have completed the steps required, you will be able to redeem for any reward option that is available to you in your online catalog.
I hope that this helps to clear up any concerns you have regarding the need to link a Verified PayPal account to your LifePoints account.
LifePoints for a side hustle in life
They email when surveys are available but not frequent as there are just a couple to a few. Better check the site from time to time as surveys easily fill-up when there are. Usually, survey points are on the mid-range but there are triple digits once in a while. Sometimes there are points for disqualification. Reaching the redemption threshold doesn't really take so long but redemption process does take a week.
14 November 2025
Unprompted review
Reply from LifePoints
Thank you for taking the time to share your experience with LifePoints. We are glad to hear that you find value in the surveys and that reaching the redemption threshold feels manageable. Your point about checking the site regularly is very helpful since some surveys do fill up quickly.
We appreciate your patience with the reward processing time. The current timeframe is in place to keep every account secure, but we know how important faster processing is for our members and your feedback is truly valuable.
If you ever have questions or need help, our team is here for you. Thank you again for being part of our community.
Reply from LifePoints
We are so happy to have you as a member and hear that you are enjoying our panel!
Disappointed by Lack of Transparency and Respect
I used to be a committed LifePoints panelist, completing surveys diligently and in good faith. After accumulating points through what appeared to be successful completions, my account was suddenly suspended—without warning, without explanation, and with all rewards forfeited.
When I reached out, I was met with a cold, final response citing vague “standards” and refusing any further discussion. No specific reason was given. If my responses were truly problematic, why were points granted in the first place? Why wasn’t I alerted earlier?
This experience has left me feeling dismissed and disrespected. It’s deeply concerning that a platform can shut down users without transparency or recourse, especially after benefiting from their time and effort.
I hope LifePoints reconsiders how it treats its panelists—because right now, it feels like our voices only matter when they’re convenient.
This is their response to my appeal:
Hello Wing.
My name is Priscilla, and I am a Manager with LifePoints. Your concerns regarding your account have been escalated to me for further review.
In line with the “Right of Second Review” outlined in our Terms & Conditions, we have conducted a thorough reassessment of your membership and participation in the LifePoints panel.
After careful consideration by both our Management and Quality Teams, we have confirmed that your account will remain suspended due to not meeting the required standards. As a result, you will no longer be eligible to participate in the panel, and any remaining LifePoints and outstanding rewards have been forfeited, in accordance with the Terms & Conditions you agreed to upon joining.
This decision is final. Any further inquiries or attempts to escalate the matter will not receive a response.
Camille, The LifePoints Team
13 November 2025
Unprompted review
Reply from LifePoints
Hello,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear how upsetting this situation has been for you, and we understand how disappointing it must feel to lose access to your account after investing your time and effort.
We want to assure you that we never take these decisions lightly. All account reviews, both the initial assessment and the second review, are conducted carefully and involve multiple teams to ensure fairness and consistency with our Terms & Conditions. While we understand that not being able to see the specific details can be frustrating, we are unable to share our security procedures.
We genuinely appreciate your past participation and the opinions you have shared with us over time. Even though we are unable to reverse the outcome of your case, please know that your feedback is taken seriously and will be shared internally so we can continue improving the member experience.
We wish you all the best moving forward.
The LifePoints Team
Stored up an amount of vouchers for christmas
Stored up an amount of vouchers for Christmas. Was unable to cash in due to an error. Customer service advised I was in breach of T's and C's. Account has been suspended. Now not paying out. What a con.
13 November 2025
Unprompted review
Reply from LifePoints
Hello Jayne,
Thank you for your review. We’re sorry to hear about your experience and understand how disappointing this must feel. Please rest assured that LifePoints is a legitimate and transparent platform, furthermore it’s never our intention to inconvenience our members.
We’d like to review your case further. Please reach out to our Help Center, quoting “SITEREVIEW-TP”, and include your account details so our team can investigate and provide the support you deserve.
I have participated few surveys to earn…
I have participated few surveys to earn extra income from home. This LifePoints platform survey is so dedicated to the welfare to earn of their members. Surveys are excellent, often available and low quota to redeem. And lastly their customer service is amazing. Thanks you LifePoints.
12 November 2025
Unprompted review
Reply from LifePoints
Thank you so much for sharing your wonderful feedback, Rodrigo! We're thrilled to hear that LifePoints has been a positive part of your journey and that our surveys and rewards options meet your needs. It’s truly inspiring to know that you are satisfied with our support, and we will continue to do everything we can to ensure you can keep enjoying LifePoints. Your support and kind words mean a lot to us; we’re grateful to have you as part of our community!
It's become a scam
It's become a scam. After you accumulate points for a small reward, it begins with "You have No Surveys Available" messages when you log in. THey get paid by their survey customers, then limit the rewards for participants to $5 for hours of survey completions (and the surveys NEVER take as few minutes as Lifepoints estimates). A waste of time.
11 November 2025
Unprompted review
Reply from LifePoints
We’re truly sorry to hear that you feel disappointed with your recent experience, and we appreciate you taking the time to share your feedback.
Please know that LifePoints is a legitimate survey community, and we never limit rewards intentionally. The number and frequency of available surveys can vary based on your profile and the criteria required by our research partners, which sometimes results in fewer invitations.
We completely understand how frustrating this can feel, and we want to look into your specific case. Could you please reach out to our Help Desk so we can review your account and ensure that everything is working as it should?
We value your time and participation, and your feedback helps us continue improving our members’ experience.
Prompt service
Very prompt service , received the gift card in time .Boosts the interest to do more work.
11 November 2025
Unprompted review
Reply from LifePoints
Your kind words have made our day! Glad that we were able to help you and to hear that you are enjoying our LifePoints Community!
Reply from LifePoints
Thanks for your great review. Members like you are motivate us to be the best we can be!
I m using this since from 2 +years....n…
I m using this since from 2 +years....n so so so glad that using n earning...only d thing is I need more surveys...it's just awesome platform
11 November 2024
Unprompted review
Reply from LifePoints
We truly value your kind feedback! It’s fantastic to hear that you’re enjoying LifePoints. Our team works hard to provide a smooth and enjoyable experience for all our users, and your comments inspire us to keep improving. Thank you for your support - it really means a lot.
Lifepoints is scam
This survey site is a scam. Nobody should register or answer the surveys. Don't waste your time on it. When you reach a certain number of points, your account is deleted for no reason. They just send an email saying the account was deleted for violating the rules, but they won't say which rule or what happened.
Furthermore, the prizes they advertise don't exist. It's become a scam.
Lifepoints steals users' work.
10 November 2025
Unprompted review
Reply from LifePoints
Thank you for sharing your feedback. We understand how concerning this situation must feel, and we want to assure you that fairness and transparency are core values at LifePoints. Every case is handled with care, and your experience is important to us.
We’d really like to look into this further for you. Kindly reach out to our Help Center and include the reference “SITEREVIEW-TP” along with your account details, so our team can review your case carefully and provide the support you deserve.
Thank you for bringing this to our attention; We appreciate the opportunity to assist you.
Excellent follow-up to all queries
When I notified LifePoints that I wasn't able to sign in to a survey, they acknowledged my problem and followed-up each time I contacted them until the issue was resolved. I've been completing their surveys (that I qualify for) for many years, and appreciate the opportunity to give my opinions to their many and varied surveys.
15 October 2025
Unprompted review
Reply from LifePoints
Thank you so much for sharing your experience and for being a long-time member of our community, Joan! We’re truly glad to know that our team was able to assist you and that you continue to enjoy sharing your opinions through our surveys. Your trust and support mean a lot to us, and we’ll keep working hard to provide you with an even better experience in the future.
Has Life Points become a scam ?
I have been a member of the Life Points panel for quite a few years and have enjoyed both completing surveys and “cashing” in my rewards points, converting them to e vouchers. I have recently accumulated sufficient points for £15 worth of vouchers and have tried to redeem, only to be told that my membership has been cancelled and my points also cancelled. When querying this I am told I cannot be informed of the reason due to “security issues”. Really, what is going on, I have earned those rewards over a fair period of time, what right have they got to take them from me. Avoid this panel, it seems to be a scam now. You provide survey answers, they make money from your responses but do not honour the awards accrued.
9 November 2025
Unprompted review
Reply from LifePoints
Hello,
Thank you for your review. We’re sorry to hear about your experience and understand how disappointing this must feel. Please rest assured that LifePoints is a legitimate and transparent platform, furthermore it’s never our intention to inconvenience our members.
We’d like to review your case further. Please reach out to our Help Center, quoting “SITEREVIEW-TP”, and include your account details so our team can investigate and provide the support you deserve.
Best regards,
Lifepoints is one of my favorite survey…
Lifepoints is one of my favorite survey sites.always lots of surveys and great customer service.They make it easy!
7 November 2025
Unprompted review
Reply from LifePoints
Thank you so much for your wonderful feedback! We’re thrilled to know that LifePoints is one of your favorite survey sites and that you’re enjoying both the surveys and our customer service. Making things easy and enjoyable for our members is exactly what we aim for. We truly appreciate your support!
Wonderful company
When I have any problems this company fixes it as soon as they can this is a wonderful site that I would recommend to anyone at anytime
9 November 2025
Unprompted review
Reply from LifePoints
Hi Darlene,
Thank you so much for your kind words! We’re truly happy to know that you’re enjoying your experience with LifePoints and that our team has been able to assist you whenever needed. Your recommendation means a lot to us!
We’ll keep doing our best to make your experience even better.
Warm regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.