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Liberty Debt Relief Reviews 

1,465
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 658 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally friendly staff and supportive customer service agents who make complex financial procedures simple to navigate and understand. Clients deeply appreciate the transparent communication, regular status updates, and professional guidance provided by the dedicated team throughout their entire recovery journey. Many people emphasize that the program successfully reduced their financial stress and delivered reliable solutions. However, some customers also noted concerns regarding payment handling, communication gaps, and unexpected service charges on their accounts. Reviewers mentioned that deposited funds are sometimes held over time instead of being immediately applied to pay creditors, causing considerable frustration.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, noting that representatives are always available... See more

Staff

Users describe positive interactions with staff, finding representatives to be friendly, patient, and very... See more

Service

Reviewers highlight positive aspects of service, praising the speed and reliability of debt settlements.... See more

Payment

Clients share ambiguous opinions on payment, reflecting a mix of frustration and relief. While some reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff guide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Liberty Debt Relief, I am now able to properly work on fixing my finances. My financial situation is already showing signs of improvement! I really appreciate all their help! Their team is w... See more

Company replied

Rated 5 out of 5 stars

The representative was very friendly, patient, and explained the program in detail. They answered any questions I had. All the paper work was sent smoothly and I was given multiple contacts in the... See more

Company replied

Rated 5 out of 5 stars

Want to say a big Thank you. You stayed connected and stood behind me when some legal junk cropped up from one of the creditors you got me a great attorney and everything got handled out of court at N... See more

Company replied

Rated 5 out of 5 stars

Liberty has made this entire process seamless and easy to understand... Not to mention how they are negotiating my debt in real time aquiring consensus between me and my creditors... Thank you Liberty... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant
  3. Financial Planner

About Liberty Debt Relief

Written by the company

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At Liberty Debt Relief, our mission is to empower individuals and families to regain control of their financial lives by providing tailored solutions to overcome debt. We understand that each client’s financial situation is unique, which is why our team of experienced financial consultants takes the time to thoroughly evaluate your circumstances. By doing so, we create personalized, workable debt repayment plans designed to help you achieve lasting financial freedom. Our approach is rooted in empathy, transparency, and a commitment to building trusting relationships with our clients. We believe that no one should face the burden of debt alone, which is why we offer not only practical advice but also unwavering support every step of the way. Whether you’re struggling with credit card debt, medical bills, or other financial obligations, our goal is to provide you with the tools and guidance needed to move toward a brighter, more secure future. If you’re feeling overwhelmed by debt and are seeking compassionate, professional assistance, don’t hesitate to reach out. Speak with a Certified Debt Specialist at Liberty Debt Relief today by calling (800) 756-8447. Let us help you take the first step toward greater peace of mind, financial stability, and lasting relief.

Call (800) 756-8447 for more info

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,465)

731 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Liberty Debt Relief is trustworthy

Liberty Debt Relief is trustworthy. The associates work for me and explain everything that is easy to understand. I appreciate the way they have taken care of me and my account.

28 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 4 out of 5 stars

They have been up front with…

They have been up front with information. This is not something that you want you get into at first. It's a scary decision to accept but I've needed some help with my finances. I joined 7-29-26 and already I have a approval without making my first payment. This is a great start and I will see how it goes from here.

23 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 1 out of 5 stars

The main reason I come to this is to…

The main reason I come to this is to negotiate and settle my debts
But what was promised didn’t happen.
I end up paying more than my original debt .This is my review sadly it was not posted as is. My suggestion buyers be aware

24 July 2026
Unprompted review
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Reply from Liberty Debt Relief

Hi Wondwossen, thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Our team has reached out to you directly and worked with you to address the concerns raised regarding your FCCFINANCE account ending in #2485. We appreciate the opportunity to review your file and provide a resolution. If you have any additional questions or need further assistance, please contact us directly so we can continue assisting you.

Rated 4 out of 5 stars

Ask me again later Right now I've been…

Ask me again later Right now I've been almost 6 months and you're just now getting one settlement done for me I appreciate that but I expect it a lot more Thank you very much

24 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Serious Debt Help Without surprises

Getting a bit overextended, Liberty Debt Relief offered me a great service, at an exceptional price, to clear my debts. The communication from LDR is excellent and timely. Results are fast. My debt is lowering by the day and my credit score is climbing up. Thanks for actually doing what you advertise. I recommend Liberty Debt Relief to anyone serious about Debt reduction and confidence its being done right.

24 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Payment

Payment, customer service people were very helpful and friendly explaining everything very well and the process of settling the accounts

21 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

So far everyone has been very…

So far everyone has been very professional and kind. Very helpful and it makes me feel better without all the stress I was feeling beforehand. Thank you for your service.

24 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 3 out of 5 stars

First of all I really thought that the…

First of all I really thought that the loans were going to be taking care of immediately the credit cards could have waited towards the end so now I am dealing with the phone calls and now a letter from one so far I always stayed on top off my bills and I sm sure my credit score is down and trust worthy with them I should have never did this with you all I am a little disappointed

21 July 2026
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Reply from Liberty Debt Relief

Hi Diana, thank you for sharing your concerns. We understand that receiving calls or letters from creditors can be stressful.

When you enrolled in the program about a month ago, we reviewed the debt settlement process during your onboarding and in your enrollment documents. As discussed, debt settlement is not an immediate payoff program. The negotiation process typically takes about 4 to 6 months, depending on each creditor and account.

As part of the program, you voluntarily stopped making payments to your enrolled creditors, which is an important step that allows our negotiators to pursue settlement opportunities on your behalf. During this time, it is not uncommon for creditors to continue their collection efforts while negotiations are underway.

The good news is that progress is already being made. Two of your six enrolled accounts have active settlements, and our team continues to work on the remaining accounts.

We understand this process can feel challenging in the early stages, but your account is progressing as expected. If you have any questions about your settlements or would like an update on your remaining accounts, we're happy to review everything with you.

Rated 3 out of 5 stars

it was fine but now my bill says it's…

it was fine but now my bill says it's gonna up $30 more :/

20 July 2026
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Reply from Liberty Debt Relief

We're sorry to hear about your concerns. The estimated monthly program payment is based on projected settlement results and may change as negotiations with your creditors progress. In your case, the updated estimate reflects an increase of approximately $25 per month. Please keep in mind that program estimates are not guarantees, and actual results may vary based on factors such as your creditors' willingness to settle, consistent deposits into your dedicated account, and other program related factors. If you have any questions about your updated estimate, please give us a call. We'd be happy to review your program with you.

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