I recently bought my third Fountain Pen from Levenger. All my experiences placing the order have been great, and the merchandise arrived at my home. I just ordered the 125th anniversary Fountain Pen;... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order came quickly and accurately, in beautiful boxes. My favorite item is a hugely discounted rollerball pen in the wonderful colors of gold and navy. The lid unscrews with precision and the ref... See more
Quality of products is good, especially the paper. I use Levenger for most of my home office needs. They are very responsive by phone or email if anything goes wrong or to answer questions. I've be... See more
Levenger, you really back your products! I have contacted customer service many times regarding my purchases for various reasons and sometimes it was simply me wanting to talk in detail about a produc... See more
Company details
Written by the company
Levenger is a specialty retailer of fine desk accessories, writing instruments, leather goods, and thoughtfully designed tools for reading, writing, and everyday work. Founded in 1987, Levenger serves customers who value quality materials, functional design, and products made to be used and enjoyed over time. Our assortment includes fountain pens and other writing instruments, notebooks and journals, desk organizers, lap desks, leather briefcases, portfolios, totes, men’s wallets, women’s wallets, and giftable accessories. Levenger also curates a selection of books and paper goods that support productivity, creativity, and lifelong learning. Many products are designed in-house and made using materials such as full-grain leather, solid wood, and durable metals. Levenger offers personalization on 100s of items, including engraved pens and personalized stationery, allowing customers to create meaningful gifts for professional milestones, special occasions, and everyday use. Personalized products are a long-standing part of the Levenger assortment and are popular with both individual and corporate customers. Customer service is an important part of Levenger heritage. Our team works directly with customers to answer product questions, assist with orders, and resolve concerns. Levenger has built a reputation over time for responsive, knowledgeable service and clear communication. In addition, Levenger supports literacy, libraries, and educational initiatives through partnerships and giving programs. Our focus remains on providing reliable, well-crafted tools that help customers read more deeply, write more thoughtfully, and organize their work in a digital world.
From Our Founders
Written by the company
- We're Not Changing the World; Your Are.
- “We learned early on that a customer is more important than any transaction. We treat customers like friends, we tell the truth, watch out for them, protect them—not the company—and trust that they will continue to give us their trust in return.”
Contact info
420 South Congress Avenue, 33445, Delray Beach, United States
- 800-544-0880
- cservice@levenger.com
- www.levenger.com
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was shipped quickly and was…
Everything was shipped quickly and was in a very nice box. Pens were beautiful.
7 October 2026
The person who helped me was able to…
The person who helped me was able to look up what I order every year so I purchased the correct item.
30 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I order for a business and need a…
I order for a business and need a better Invoice that shows all information better.
We love your product. Great quality.
6 October 2026
Reply from Levenger
We’re delighted to hear you love the quality of our products! We also understand how important clear, detailed invoicing is when ordering for a business. A member of our Customer Care team will be sending you a receipt shortly to help with your records. Thank you for your business and for sharing your feedback with us!
product was as advertised...beautiful
product was as advertised...beautiful
good adition to my collection
7 October 2026
Quality products
I have used Levenger products for many years, notebooks and pens. They are quality products.
7 October 2026
Fast shipping!!
6 October 2026
Love the colorful tablets
Love the colorful tablets. Only wish we could choose to have all one color. Despite this the quality is great and the delivery is on time.
6 October 2026
Unique and high quality products
Unique and high quality products. Well thought out functionality.
6 October 2026
Excellent service
I was kept current with shipping. Order was correct and I am very happy with the products.
6 October 2026
Good Products
It has been years since I last oreder from Levenger. Some products were no longer available and the site was difficult to navigate
6 October 2026
Reply from Levenger
It’s lovely to welcome you back to Levenger after all these years! We understand that returning customers may be looking for familiar favorites, and it can be disappointing when some are no longer available. We also want finding what you need on our website to be a straightforward experience. Thank you for giving us another try and for sharing your honest feedback. We’ll be sure to share your comments with our team.
Wonderful products and good service.
6 October 2026
I love the products!
I love the products!They are high quality and I never have a problem. If you made everything in purple, I would buy it. Stationary stuff is one of my weaknesses. I have over 125 fountain pens and your display products are so sophisticated. My Visconti and Leonardo pens just love where they live.
6 October 2026
Very smooth writing
I got good updates on my delivery. It was well protected. The box the pen was in is nice and i’ll use for storage. The pen itself is very nice and writing is very smooth
6 October 2026
Great after a bit of repair and repainting
The piece itself is wonderfully clever and, after I glued the book that arrived broken off the paw of the bear back on, and recolored the resulting white edge of the broken part back to its original brown, and thus becoming part of the craftsman of the rehabilitated piece, I quite love it.
28 September 2026
Reply from Levenger
We’re happy to hear you’ve come to love this clever piece, though we’re disappointed to learn it arrived damaged. We appreciate the effort you took to restore it, but you shouldn’t have had to make those repairs yourself. A member of our Customer Care team will be reaching out to you directly to learn more and see what we can do to help.
Never Disappoint
Levenger is a great company. I've been doing business with them for years and they have never disappointed.
6 October 2026
Pleasant Time
My experience was good. I ordered three gifts for a relative through the website.
5 October 2026
Reply from Levenger
We’re delighted you chose Levenger for gifts for someone special! We hope each gift is enjoyed and appreciated, and we’re glad ordering through our website made for a pleasant experience. Thank you for thinking of Levenger for your gifting needs!
Been watching the lite/lamp for close…
Been watching the lite/lamp for close to 2 years hoping that it would eventually go on sale/special. When it did I ordered it that day and was so please with the fast shipping and the lamp was just like the pictures and not bad quality, but very excellent quality. Thank you
28 September 2026
Great time frame in shipping
Great time frame in shipping. Came a lot earlier than expected.
The quality of the product has always been great. After being acquired by Barnes and Nobles I sincerely hope it stays the same.
28 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.