Let Property Reviews 

2,110
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff is exceptionally helpful, polite, and thorough when explaining every single detail of the property sales process. Consumers also appreciate the extremely prompt responses, professional guidance, and wonderfully smooth communication provided throughout their entire property buying or selling journey. However, some reviewers were not happy with the persistent follow-up calls and felt quite pressured during their financial negotiations. A few other people also felt that unexpected communication delays, a complete lack of timely updates, and missing information made their overall experience significantly less smooth.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting helpful, polite, and knowledgeable interactions.... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful, polite,... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, quick,... See more

User experience

People report positive experiences with user experience, highlighting helpful and knowledgeable personnel who... See more

Response time

Clients share positive opinions on response_time, praising the prompt and helpful communication from the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cameron was very helpful. He was efficient and answered all my questions in a professional manner, which I really appreciated. For me personally, he was slightly pushy, but once we had decided to go w... See more

Company replied

Rated 4 out of 5 stars

Ellie was extremely helpful all the way through the process, and very patient with me when I had technical issues! She explained everything very clearly on my arrival at the flat, and told me how... See more

Company replied

Rated 4 out of 5 stars

It was a pleasure to be helped by Rhyan, he is a polite person who takes his time to explain things in detail. He explained that the property is suitable for investors because there is a long time ten... See more

Company replied

Rated 4 out of 5 stars

Chris was very open and honest and gave clear information about the companies process. I only mark as a 4 rather than a 5 as the process itself is not especially suitable for standard home buyers but... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(2,110)

1,312 reviews in the last 12 months

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Rated 5 out of 5 stars

I spoke with Alexander Coran to enquire about Let Properties

I spoke with Alexander Coran to enquire about Let Property services to sell a property on my behalf
Mr Coran explained everything in detail about Let Property,and how the financial side operates,and what l would be required to provide.
Alex is very personable easy to talk to and informative. My property is not ready to go on the market at the moment,but l have every confidence with Alex, l look forward to dealing with Alex to get it sold.

Anjie

3 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Anije,

We really appreciate your positive feedback! It’s great to hear that our service exceeded your expectations. Thank you for choosing Let Property, and we’re excited to work with you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Very professional and informative.

Very professional and informative.

20 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Nigel,

Thank you for sharing your positive experience! It’s wonderful to know that you’re happy with our service. We’re committed to maintaining high standards, and your feedback helps us stay motivated. We look forward to assisting you again.

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Connor was really helpful and answered…

Connor was really helpful and answered all questions i had to ask i would recommend him to others

18 June 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Noyeen,

We’re so pleased to hear that you had a great experience! Thank you for your kind words and for trusting us with your property needs. Your satisfaction is our top priority, and we’re here whenever you need us.

Best regards,
Let Property Service Team

Rated 4 out of 5 stars

It was a very short experience as they…

It was a very short experience as they required someone has experience in investments & have previously bought properties. But in general, it was a good talk & the agent made a clear & respectful reasoning telling me why.

9 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Ali,

We really appreciate your kind words and are so glad to hear you had a great experience with Let Property. Our team is dedicated to providing top-notch service, and it’s wonderful to know we’ve succeeded. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Great experience

Great experience, they always provide detailed information and better advice .

18 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Customer,

Your positive feedback is much appreciated! We’re glad we could provide the support you needed and that you had a smooth experience with us. Thank you for your trust, and we’re here for you anytime.

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

It's was good

It's was good

9 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Bright,

Thank you for your positive review! We’re so pleased to hear that you enjoyed your experience with us. We value your feedback and are always here to help with any future needs. Thanks again for choosing Let Property!

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Alexander who was assigned to me was…

Alexander who was assigned to me was very helpful and doing his utmost to get the best deal for me

15 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Mary,

Thank you so much for your kind review! We’re thrilled that you had a great experience with our team. Your satisfaction means the world to us, and we’re always here to help with any future needs.

Best regards,
Let Property Service Team

Rated 1 out of 5 stars

My experience purchasing a property…

My experience purchasing a property through Let Property has been nothing short of dreadful.

From the beginning, communication was poor, promises were made that weren't followed through, and I constantly had to chase for updates. What should have been a straightforward purchase became an unnecessarily stressful and frustrating process due to a lack of professionalism and transparency.

I felt that once the purchase was progressing, customer service all but disappeared. Questions went unanswered, responses were slow, and there seemed to be very little urgency in resolving issues. At no point did I feel supported as a buyer.

The whole experience left me feeling misled and disappointed. Buying a property is a significant financial decision, and I expected a company specialising in investment properties to provide clear guidance, honest communication, and competent service. Unfortunately, my experience was the exact opposite.

I would strongly advise anyone considering purchasing through Let Property to do their own extensive due diligence and not rely solely on the information or service provided. Based on my experience, I would not use Let Property again or recommend them to others.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Ryan Northcote friendly and helpful

Ryan Northcote was very friendly and helpful. He understood my situation and explained very clearly how the property I was intereste din could work for me but also the potential issues I might have.

1 June 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Peter,

Your glowing review made our day! We’re committed to providing excellent service, and it’s rewarding to hear that we achieved that for you. Thank you for sharing your experience, and we’re here for you anytime you need us.

Best regards,
Let Property Service Team

Rated 1 out of 5 stars

Do you use this company

By far the worst property investment company I have dealt with. They are unprofessional and can not stand by their own words. They cause big delays in the process and take no responsibility for them. They will always blame the buyer for delays without understanding where the process is up to and assuming they know everything when their complete lack of knowledge is what causes delays and issues.

I would not recommend Let Property to anyone unless you want a terrible experience.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Very good service and friendly would…

Very good service and friendly would recommend.

17 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Peter,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly encouraging, and we’re grateful for your support. Please don’t hesitate to reach out if you need further assistance.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

A very proffesional service from Sebastian.

A very proffesional service from Sebastian. And excellent customer service I received from this company and have recommended this company to friend's & family.
Its made the process less stressful and more easier so I can focus or other parts of our lives.

6 May 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Julie,

We’re so happy to hear that you enjoyed your experience with Let Property! Our team is dedicated to providing top-tier service, and it’s great to see that reflected in your review. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Aliani was great

Aliani got back to me in a timely manner and answered my query and offered some extra assistance if it was required.
I was very satisfied with our interaction.
Kay Hassard

15 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Kay,

Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Chris was very professional and easy to…

Chris was very professional and easy to deal with.
Highly recommended.

22 June 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Brian,

We’re delighted to hear about your positive experience with our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for your support, and we’re always here if you need anything.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Very friendly and easy to communicate…

Very friendly and easy to communicate with.
Very efficient.

17 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Richard,

Your feedback is greatly appreciated! We’re so glad to hear that you had a positive experience with Let Property. Thank you for choosing us, and please don’t hesitate to reach out if we can assist you further.

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Aliani has kept me updated

Aliani has kept me updated with developments on the sale. I can’t fault the service I have received.

16 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Michael,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us. Our team works hard to ensure our clients receive the best service possible, and it’s incredibly rewarding to know we’ve met your expectations. We appreciate your support and look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Best prices anf

I was treated well, made ferl welcome anx important and felt like I wad given special treatment.

16 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Brian,

We’re thrilled to hear that you’re happy with the service you received from our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for choosing Let Property, and we hope to work with you again soon.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

John has been first class in helping me…

John has been first class in helping me with regards to booking an appointment for photography work for the house I am selling

16 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Lee,

Thank you for your fantastic review! It’s great to know that we were able to meet your needs and provide a positive experience. Your feedback motivates us to continue delivering excellent service to all our clients. Please don’t hesitate to reach out if you need anything else.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Nathan was great at showing us around…

Nathan was great at showing us around and giving us all the information we needed, was very friendly and helpful

22 June 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Callum,

We really appreciate your kind words and are so glad to hear you had a great experience with Let Property. Our team is dedicated to providing top-notch service, and it’s wonderful to know we’ve succeeded. Thank you for your trust and support!

Best wishes,
Let Property Service Team

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