Delivery was very fast, material is so good, and the packaging looks expensive, they gave the free pouch for glasses which is also used for wiping the glass
Company replied
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Really good communication. Try on at home was so convenient! Super fast delivery even though it was Easter. Bought 3 pairs and returned one, also super easy and got the money back so fast. Lots of sty... See more
Company replied
The shipping is fast and safe, updating currently. The lenses are beautiful and the 2x1 sale is fantastic. I recommend, my purchase was from Denmark. They also answered inquiries through mail.
Company replied
The page suggested me to try another brand similar to the one I chose originally. I did not have an experience with the other brand, but I am very positively surprised! I did follow the suggestion and... See more
Company replied
Company details
Written by the company
Nordens største lager af kontaktlinser og kvalitetsbriller uden mellemled.
Contact info
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Always good service and delivers om…
Always good service and delivers om time.
16 July 2018
Unprompted review
Let at bestille hurtig og god service
Let at bestille, og hurtig levering
23 April 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fast and always good quality
21 December 2017
Unprompted review
Reply from Lensway
Thank you for the review!
Amazing customer service
Amazing customer service. Great selection, fair prices, fast shipping.
My package was lost and they sent me another package free of charge with express shipping. Would highly recommend!!
30 November 2017
Unprompted review
Reply from Lensway
Thank you for the review!
Just awesome
Just awesome. I order my lenses in here every month. They are the cheapest I can find, and they are very fast!
I live in Denmark.
Really great customer service, too :-) Cheers!
5 September 2017
Unprompted review
Framragende website og god service 👍
23 April 2017
Unprompted review
Super customer service
Agree with other reviews here; the site is easy, good offers, competitive prices.
However, what sets Lensway apart is the customer service - absolutely excellent. Which is not a given from other online portals, these days.
20 June 2016
Unprompted review
Excellent service.
Very helpful and they help me the whole way possible.
17 June 2016
Unprompted review
Super service
If it was only a question about service Lensways would deserve 5 stars. Unfortunately they reconmended me a very heavy and rigid frame which I could not stand using for more than a few hours, so I had to return them and accept having waisted a lot of time - so 4 stars.
19 August 2015
Unprompted review
perfect :)
perfect price, quality, transport and service :) thank you for lensway :)
10 December 2012
Unprompted review
Great site
Easy to get an overview, easy to purchase. Site looks good and works fast.
10 August 2011
Unprompted review
Wonderful!
I got a pair of glasses and a pair sunglasses. I am really satisfied with both orders, the prices and the delivery time are unbeatable. I got the sunglasses withing 2 days and the 'normal' glasses within 4 days which is really fast if you consider that they need to make the lenses.
I know that it might seem difficult to choose glasses online, but Lensway's virtual mirror works really well (if you enter your correct PD / pupilafstand!). The glasses fit just like they did on the virtual mirror.
Highly recommendable!
21 July 2011
Unprompted review
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