Leerdo Reviews 249

TrustScore 2.5 out of 5

2.4

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See what reviewers are saying

Rated 1 out of 5 stars

Ordered ps5, week went by without any emails, send email asking and they replied saying it's taking 7-14 days to process, 5 days later got an email saying it was ready to be shipped. 4 weeks later sti... See more

Rated 5 out of 5 stars

Bought an xbox x - took 3 weeks express post but at least it arrived before Christmas. I asked for help tracking the parcel and spoke with David at the Melbourne city store. He must have been busy but... See more

Rated 1 out of 5 stars

More fake reviews from the number 1 scamming website. So someone from Great Britain said they received their product within 4 day hahahahaha what a completely fake review plus the many, many othe... See more

Rated 1 out of 5 stars

Don’t buy from these guys. I bought a PS5 online through them back in 2022 and they never sent anything out. Multiple emails never answered.

Company details

  1. Boutique

Written by the company

Authentic sneakers, apparel and accessories.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

Great customer service. Bought playstation 5 Digital from there physical store. Asked them multiple question before the purchase. They have answered all the question and they gave me small discount. Legit store.

1 June 2022
Unprompted review
Rated 1 out of 5 stars

Dodgy, stay away.

As far as I can tell these guys are scammers. Told me they were shipping on 20 April, sent me a shipping number. 6 weeks later and still nothing. Whenever I contact them they say they will send it next week. Liars. Avoid like the plague.

1 June 2022
Unprompted review
Rated 5 out of 5 stars

I was chasing playstation 5 from long…

I was chasing playstation 5 from long time. Found Leerdo online. Didn't trust there online and decided to visit them. Able to get my hands on playstation 5 digital. Can guarantee that they have the stock. If you looking one you can purchase online or instore.

28 May 2022
Unprompted review
Rated 5 out of 5 stars

Playstaion 5 Digital

Playstaion 5 Digital

Bought playstation 5 digi from thid store. To br honest they ship within two days. Recieved pretty fast. I will recommend them.

27 May 2022
Unprompted review
Rated 1 out of 5 stars

Avoid Leerdo!

I ordered a PlayStation 5 digital version with an extra controller on the 8th of May and paid for express shipping. I received the PlayStation on the 13th of May. However, they didn't send me the extra controller. Contacted them by email on the same day and they said the extra controller would be shipped separately the following week to avoid damage, which they didn't mention on their website. It's been 2 weeks now and I still haven't received any update on when I can receive it.

They will not give me a refund as all the sale are final. And now they stop replying my email.

Very bad experience! Avoid this store!!!

26 May 2022
Unprompted review
Rated 5 out of 5 stars

Leerdo is really good.

Leerdo is really good.
I recently bought Air Jordan 4s retro for 650$.
They came really fast and they are awesome.
I'll definetly shop more here.

18 May 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER PS5..... still waiting month later …

Still waiting for PS5 disk edition ordered months ago. I received tracking number 3 weeks after I ordered, only after I emailed asking for an update.
After several emails of me asking and them saying it will be shipped within the week each time I'm now contacting zip pay to request a refund.

18 May 2022
Unprompted review
Rated 1 out of 5 stars

Stay away from this company!

Stay away from this company! They are an absolute rip off and will steal your money. I purchased a PS5 online from them listed as in stock.

After getting an initial email confirming the order, I have not been able to contact them at all via email or phone for more than a month. I have received no shipping date and no further communication after they took my money.

They have literally stolen money from me and ignored me from then on. Any good reviews here or elsewhere have to fake as this has happened to many other people.

For the love of everything, please do not give them a cent. Im goin through all possible tribunals to get my money back

17 May 2022
Unprompted review
Rated 1 out of 5 stars

Horrible shopping experience

Horrible shopping experience and will tell all my friends not buy anything from them. They consistently tell you that the item is on the way to them, while after 2 months waiting, it is still on the way. When you asked for refund, they’ll tell you that’s is the final sale so they don’t do refund. Then the question is I paid the money and where is my product? If leerdo is not able to get the item they sell, how do they promise their customers it is on the way to them?

13 May 2022
Unprompted review
Rated 1 out of 5 stars

False advertising and no products!

Anyone on here claiming they received their PlayStation 5 order within three weeks of ordering it is just a fake Leerdo employee lol most likely the owner of the company. Two weeks has passed since the shipping period. Checked the fake shipping number they sent me, has not even left the store. It’s actually so ridiculous that I can’t help but laugh at how dumb I was to fall this! I made the unfortunate mistake of not reading the reviews before my purchase. So if anyone is experiencing the same issues, I would encourage you to pursue all legal options available to you because this company is an absolute joke!! I’m not a reviews type of person but l am that pissed off I that I would be happy to jump on every single day of my life and leave a bad review!!!

8 May 2022
Unprompted review
Rated 1 out of 5 stars

This company is dishonest

This company is dishonest, misleading and hard to get in touch with.
I have ordered an xbox x.
I unfortunately missed the 15 DAY PROCESSING TIME bullcrap that they slipped into their ad.
After reading that i immediately asked for my money back (day later!) Only to be sent an email saying that all sales are final. BUYER BEWARE!!!!!.
after sending another email after the waiting time had elapsed i got the usual fake tracking information from this company that so many others have .

Then after a week of no movement on the package (no shock there) they sent me an email saying that there despatch crew had covid and that i should expect delays.

Now spending my Saturday, lodging a complaint with the fair trade ombudsman.
Please heed this waring and steer clear of this company.

8 May 2022
Unprompted review
Rated 3 out of 5 stars

Be Patient

Guys, if you ordered a #PS5 from them, you have to be patient, Yes, you will get your #PS5 at the end! However, from my case, the waiting period is about 2 months…

7 May 2022
Unprompted review
Rated 1 out of 5 stars

Please stay away from Leerdo!

If I could rate below 0 stars I would have.
Please stay away from this so called "company".
I purchased an order and still weeks later no tracking information was provided, I just kept getting the run around when calling or emailing them about the order.
If you have to order through them then allow atleast 6 months for the nonsense back and forth and be prepared to be disappointed with every outcome.

3 May 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a PS5 on March 25

I ordered a PS5 on March 25, recieved a tracking number 15 business days later and like many other people here Aus Post never recieved a package, when I contacted Leerdo they blamed the public holidays for the delay and it would be sorted. Still not sorted to this day. I have contacted the ACCC and they put me on to Consumer Affairs Victoria. I have had communications will a very helpful lady there and forwarded all the dialogue between myself and Leerdo. She is following closely to see what the outcome is.

2 May 2022
Unprompted review
Rated 1 out of 5 stars

Do not purchase anything from here

Do not purchase anything from here, you will not receive your full items. I ordered a ps5 with a extra controller in December as a birthday gift and it came nearly 2 months later which was disappointing I contacted the store and got no answers and also email and still no response for days till I got in contact with the Afterpay crew to go chase them for a refund.

The good news is the ps5 came after months of waiting and I still haven’t received the extra controller till this day I contact the store nearly everyday and they kept saying is going to arrive on Monday ever since December.

2 May 2022
Unprompted review
Rated 1 out of 5 stars

Dont waste your time and money.

Horrible customer service exeperiecne ordered a play station 5 disk version W/ extra controller (Order # 9480) on the 26/03 - processing time 15 days max still waiting for it to be delviered and they ignore all request to refund or cancel the order (Via email and phone call) stating it has been processed even though Auspost have confirmed they still have not recived the PS5 and they admit they have not sent it yet, dont waste your money and time with Leerdo happy to take your money not happy to deliver the products in a reasonable time frame or comply with State and federal consumer standards.

2 May 2022
Unprompted review
Leerdo logo

Reply from Leerdo

Hi Alex,

We have looked into your order and we able to see the constant communication with you and our team provided you an update yesterday that you should receive an update on Aupost tracking ending 2025.
We have tried to call you yesterday and left voicemail and tried to call you again 2:20 PM today to update but couldn’t able to connect with you.
About Aupost tracking on processing means its ready to collect from our location. Once drivers collect from our location it takes 24 hours to update in the system. We are more then welcome to speak with you over the phone or you can visit our store location. Thank you.

Regards,
Team Leerdo.

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