LEEDS MOTOR CO LIMITED Reviews 

207
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being exceptionally helpful, friendly, and patient throughout the entire car-buying journey. Many people note that the showroom environment is completely pressure-free, ensuring that test drives and paperwork are handled smoothly and efficiently. Consumers truly appreciate the thorough vehicle checks and the highly professional support provided during the entire purchase. Though some reviewers noted minor issues with vehicle conditions upon collection, such as sensor problems, cracked windscreens, or faulty air conditioning, buyers generally found the overall process remarkably smooth and enjoyable.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting an exceptionally helpful and professional... See more

Service

Consumers find service to be positive, highlighting a helpful, polite, and professional experience without... See more

Product

Customers had positive experiences with product, expressing happiness and satisfaction with their new... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful communication and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Leeds Motor Company (Burley Place) looking for a car for my daughter and was dealt with by Jeremy. He was friendly, not pushy, patient and answered any questions we put to him. After inspec... See more

Rated 5 out of 5 stars

Purchased a Jaguar F-Pace from Leeds Motor Company and have had premium service from start to finish from Nick. The vehicle was very reasonably priced to start with and Nick with no quibbles about re... See more

Rated 5 out of 5 stars

I bought my first car from here 4 years ago and was entirely happy with this little runaround until an idiot smashed into this writing off. The service was excellent given by Callum so I have now ret... See more

Rated 5 out of 5 stars

Leeds Motor Company must hand-pick every single vehicle they choose to display for sale on their forecourts in Leeds. There are a myriad of good value and quality cars on display. Everyone of th... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

207 reviews

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4.8

All reviews

(207)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Car Purchase - Leeds Motor Company

To be honest, I was quite nervous to go through this process but I can say without doubt Callum Lee worked through this diligently, patiently and with such professionalism with me. I had so many questions, wanted to know so much and needed all the details. He was brilliant. I highly recommend him and Leeds Motor Company.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, good communication from start to finish, very informative and up front overall good experience.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful!

Really helpful, Callum was extremely helpful and kind with sorting out my first car! Super happy and excited to drive it.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Buying my first car

Was buying my first car, I’m more than happy with it. All the selection were great quality and staff were professional and Callum is a gent, was very patient with me and didn’t make me buy anything I didn’t want

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Callum was super helpful and very…

Callum was super helpful and very responsive from start to finish, answered all my questions and made sure the car was ready for me to collect. Thank you so much, it's very appreciated and made the process so easy!!

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Callum Lee

Callum, at Burley Place, could not have been more helpful in purchase of our new car. Explained everything we needed to know and looked after us well.

15 August 2026
Unprompted review
Rated 1 out of 5 stars

Not as advertised

Bought car from distance and sold with air conditioning as part of the features. Paid to have delivered. On very first drive air conditioning blowing hot air. Reported this to them & they said it had passed their PDI and RAC check & was working fine when it left them!
Took into local Ford dealer who charged £85 to inspect and said that it needed new condenser & quoted £947.77 to fix. They also said that this had not just happened. Leeds offered me a derisory £100 contribution towards the cost or bring back for refund of car price. They ended up giving £300 when pushed.
As it cost £360 to be delivered, I could not justify another £360 to get it back to them.
We had the work completed by an air con specialist at a total cost of £700 for a new condenser & took about 4 hours labour to complete, as bolts rusted tight where it had been leaking. No way this would have been missed by any sort of professional inspection.
All in all, I wouldn't trust this company as this clearly was an old fault but they just tried to lie about the condition.
Not excellent customer service.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

I bought my first car from here 4 years…

I bought my first car from here 4 years ago and was entirely happy with this little runaround until an idiot smashed into this writing off. The service was excellent given by Callum so I have now returned again to buy my second car from here. It was Callum who dealt with me again. Again service was excellent

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Superb - can highly recommend

I visited the showroom and picked my car. Nick was so kind, went through the car background with us and was so helpful. Not pushy, not your typical car sales person - thankfully!
We purchased the car and the whole process from start to finish was very professional and very well explained. I love my new car and Nick even helped me tax it today too. Can’t fault these guys at all. Highly recommend and will go back when I want to change my car, I will recommend them to family and friends. Thanks guys! I really appreciate your support.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend using this company

Great company to buy a car from whether its your first car or you're wanting to find something new. I highly recommend Nick he explained the process so well. Once I found the car for me, I was able to take the car for a test drive by myself. This made the experience so much better for me.

Highly recommend using this company.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Staff

Callum was very tentative and kept contact with me all the way through the experience. Greatly appreciated during the purchase of my favourite car.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service- Kevin.



I recently purchased a car from Leeds Motor Company Ltd and had the pleasure of dealing with Kevin Capuvanno, the Sales Manager. I can honestly say that the entire experience was outstanding from start to finish.

Kevin made the process easy, friendly, and completely stress-free. At no point did I feel under any pressure, and he took the time to answer all my questions with patience and professionalism. The customer service throughout was exceptional.

The car itself was prepared to a very high standard, having been fully serviced and thoroughly checked before collection. Kevin arranged a comprehensive test drive and provided valuable advice regarding both the trade-in value of my previous vehicle and the option of selling it privately, which was incredibly helpful.

What really stood out was the level of after-sales support. Kevin has remained in touch since the purchase, ensuring everything is going well and demonstrating a genuine commitment to customer satisfaction. It’s refreshing to receive that level of care even after the sale has been completed.

I am absolutely delighted with my car and couldn’t be happier with the service I received. Kevin’s professionalism, patience, honesty, and attention to detail made the entire experience a pleasure. I would have no hesitation in recommending Kevin and Leeds Motor Company Ltd to anyone looking for a quality vehicle and a first-class buying experience.

Thank you, Kevin, for your excellent customer service and for making the whole process so enjoyable.

6 June 2026
Unprompted review

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