Delivered quickly as promised
Good range of kitchenware available. Delivered within 2 working days as promised. The item was not very well packed but arrived safe and sound.

Reply from Lecuine
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Somos un equipo de apasionados que investigamos sobre los utensilios de cocina que realmente aportan calidad, a diferentes niveles de precio. Todo lo que encontrarás en Lecuine.com es bueno. Si llegara a tu casa con un golpe o un defecto de fábrica, nosotros mismos nos encargamos de recogértelo y sustituirtelo. También te damos 14 días para devolverlo (sin usar), gratis, si no satisface tus expectativas. Y te damos un servicio post venta de primera.
Provença 246, 08008 , Barcelona, Spain
Replied to 66% of negative reviews
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Good range of kitchenware available. Delivered within 2 working days as promised. The item was not very well packed but arrived safe and sound.

Reply from Lecuine
Attentives , nice treatment , shipping quickly and in good conditions

Reply from Lecuine
Purchased a GreenPan less than 9 months ago which cost over 100 euros. The description says that the pan can take up to 450 celsius without any deform, and GreenPan's official website says they provide 2 year warranty for this type of pan. However, after using it for a month, it started to develop dark areas, and now most of the pan is burned while I've only used it on normal family stove (medium-high). I reached out to the company and showed them photos of the pan, and they said they the frying pan is burned due to excessive temperature therefore they won't do anything about it.
Excellent Customer Service from Lecuine. Alfredo was particularly helpful and as an added bonus he speaks perfect English. Would definitely us Lecuine again.

Reply from Lecuine
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