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Company details

  1. Kitchen Supply Store

Information provided by various external sources

Somos un equipo de apasionados que investigamos sobre los utensilios de cocina que realmente aportan calidad, a diferentes niveles de precio. Todo lo que encontrarás en Lecuine.com es bueno. Si llegara a tu casa con un golpe o un defecto de fábrica, nosotros mismos nos encargamos de recogértelo y sustituirtelo. También te damos 14 días para devolverlo (sin usar), gratis, si no satisface tus expectativas. Y te damos un servicio post venta de primera.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

177 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Delivered quickly as promised

Good range of kitchenware available. Delivered within 2 working days as promised. The item was not very well packed but arrived safe and sound.

11 July 2023
Unprompted review
Lecuine logo

Reply from Lecuine

Thank you for share your opinion!

Rated 5 out of 5 stars

Attentives

Attentives , nice treatment , shipping quickly and in good conditions

2 February 2023
Unprompted review
Lecuine logo

Reply from Lecuine

Thank you very much! :)

Rated 1 out of 5 stars

Damaged pan, no refund or replacement

Purchased a GreenPan less than 9 months ago which cost over 100 euros. The description says that the pan can take up to 450 celsius without any deform, and GreenPan's official website says they provide 2 year warranty for this type of pan. However, after using it for a month, it started to develop dark areas, and now most of the pan is burned while I've only used it on normal family stove (medium-high). I reached out to the company and showed them photos of the pan, and they said they the frying pan is burned due to excessive temperature therefore they won't do anything about it.

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service from…

Excellent Customer Service from Lecuine. Alfredo was particularly helpful and as an added bonus he speaks perfect English. Would definitely us Lecuine again.

15 October 2018
Unprompted review
Lecuine logo

Reply from Lecuine

Thank you very much Sharon!

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