Le Bon Vin Reviews 941

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the fast and prompt delivery service, often noting that orders arrived quickly and as expected. The overall service is frequently described as excellent and stunning, with many people appreciating the ease of the process and the quality of the products received. Reviewers also highlight the great choice of wines and the good value offered, making them eager to reorder. However, some customers also noted issues with the courier, mentioning that products were damaged in transit.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency.... See more

Product

Customers consistently note positive experiences with the product, praising the quality of the wine and the... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as perfect, fantastic, and... See more

Order

Users describe positive interactions with order, highlighting an easy process and quick delivery, with items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just used them for the first time ( Sheffield branch ) and I simply cannot fault anything with the process. I placed my order late on Sunday evening and received an email early on Monday saying it h... See more

Company replied

Rated 5 out of 5 stars

I needed to phone the company prior to placing my order. Spoke to a guy who was very helpful. I submitted my order expecting that it would not be sent to the courier that day but actually they managed... See more

Company replied

Rated 5 out of 5 stars

I encountered a problem with the courier, but when I reached out to customer support, they resolved it promptly and without any hassle. The ciders were excellent.

Company replied

Rated 5 out of 5 stars

Perfect service, quick delivery, in stock, easy checkout. Just an easy process and what I wanted turned up on time an as expected.

Company replied


Company details

  1. Wine Store
  2. Alcoholic Beverage Wholesaler
  3. Beer Store
  4. Liquor Store
  5. Wine Wholesaler and Importer

Information provided by various external sources

Welcome to Le Bon Vin Wine Merchants. Over 600 wines, spirits ands champagnes available to order on-line for next working day delivery. All our wines are imported direct so that we can pass on big savings to our customers. Buy wine on-line or from our Sheffield wine warehouse in south Yorkshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

941 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Perfect

Perfect service, quick delivery, in stock, easy checkout. Just an easy process and what I wanted turned up on time an as expected.

14 May 2026
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are pleased to hear that you were happy with the service that you received. Enjoy your purchase.

Rated 5 out of 5 stars

Great range of wine and fair prices

Great range of wine and fair prices. Excellent customer service and wine recommendations

27 April 2026
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Reply from Le Bon Vin

Thank you for your kind review. We're delighted to hear you enjoyed our range of wines and customer service. It’s always a pleasure helping customers discover wines they’ll love, and we really appreciate your feedback. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

As always

As always, Le Bon Vin did a very good job. My order was delivered one day and delivered the next day with no problems. It's a very good company!

23 April 2026
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Reply from Le Bon Vin

Thank you so much for your continued support and kind words. We're delighted to hear your order arrived quickly and smoothly, and that you've consistently had a positive experience with us. We appreciate your trust in Le Bon Vin and look forward to being of service again soon.

Rated 5 out of 5 stars

Fantastic service never fails to…

Fantastic service never fails to deliver promptly

6 April 2026
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Reply from Le Bon Vin

Thank you for your review. We’re so pleased to hear our service never fails to deliver promptly. Your continued support means a lot to us.

Rated 5 out of 5 stars

Good on-line ordering system and prompt…

Good on-line ordering system and prompt delivery

16 March 2026
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Reply from Le Bon Vin

Thank you for your review. We’re delighted to hear you found our online ordering system easy to use and that your delivery arrived promptly. We appreciate your support.

Rated 5 out of 5 stars

First Class Service

I have used your company many times and always a first class service.

30 March 2026
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Reply from Le Bon Vin

We’re delighted to hear that you’ve consistently received first-class service from us, and we truly appreciate your loyalty.

Rated 5 out of 5 stars

Great servive

Got in touch when my order was missing info. Delivery was quick thereafter.

9 March 2026
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. We’re so pleased we could quickly sort out the missing information and get your order to you promptly. We really appreciate your support.

Rated 5 out of 5 stars

Easy website

Easy website, well packaged, fast delivery and great product.

23 March 2026
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are pleased to hear that you were happy with your experience and hope to be of service again in the future.

Rated 5 out of 5 stars

Helpful staff, super service

I needed to phone the company prior to placing my order. Spoke to a guy who was very helpful. I submitted my order expecting that it would not be sent to the courier that day but actually they managed to get it dispatched despite being late in the day. Super service😊

16 March 2026
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Reply from Le Bon Vin

Thank you for your kind review. We’re pleased our team could help and that we were able to get your order out to you so quickly. We really appreciate your support and hope to be of service to you again soon.

Rated 5 out of 5 stars

Great Choice of Wines

Great Choice of Wines, Great Service, Good Value & Always deliver on time
Most important nice people to deal with

12 March 2026
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Reply from Le Bon Vin

Thank you so much for your kind words! We’re pleased you’re enjoying our selection, value, and reliable delivery. It really means a lot to hear that you find us a pleasure to deal with, our team works hard to make every experience a great one. We look forward to being of service to you again soon.

Rated 4 out of 5 stars

Quick delivery

Quick delivery, wine exactly what we ordered and tastes great.

5 March 2026
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with your purchase. Enjoy.

Rated 5 out of 5 stars

I ordered some wine via Amazon

I ordered some wine via Amazon, but unfortunately they were damaged in transit by the courier. I was contacted promptly and was able to make up a very satisfactory replacement consignment. The team were professional and fun to deal with. I will definitely be making future purchases. Such a refreshing vintner. A pleasure to do business with.

3 March 2026
Unprompted review
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. We appreciate your feedback and look forward to being of service again in the future.

Rated 5 out of 5 stars

Door to door service

Door to door service. Very efficient

12 February 2026
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Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are happy to hear that you are pleased with our wines and the service we provide.

Rated 5 out of 5 stars

I encountered a problem with the…

I encountered a problem with the courier, but when I reached out to customer support, they resolved it promptly and without any hassle. The ciders were excellent.

4 February 2026
Unprompted review
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your feedback. We’re sorry about the courier issue, but glad our team could sort it quickly. Delighted you enjoyed the ciders, and we hope to be of service again soon.

Rated 5 out of 5 stars

Offers the red wine we enjoy

Offers the red wine we enjoy, delivers swiftly, and we've been pleased to reorder.

20 January 2026
Unprompted review
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for taking the time to leave a review. We’re really pleased you enjoy the red wine and that delivery hit the mark. We appreciate your repeat custom and look forward to your next order.

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