Had to make repeated reminders to ask the team to clear the anomaly . Finally they did it after 2 months
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See what reviewers are saying
Excellent service. The gentleman sent me a message as soon as I ordered the product and sent it very quickly. Carefully wrapped. I'm very pleased.
Quick, the gentleman we spoke with was kind and realistic with my son. As soon as we paid he sent the article. Quick, well received, professionally packaged. I was very happy. The only thing that was... See more
It works good, but it could be better (should be easy nowadays) if it was possible if the site was in more languages for those who not speak perfect French
Company details
Written by the company
Petites annonces gratuites d'occasion (immobilier, voiture, moto, produits d'occasion, locations de vacances, offres d'emploi, services de proximité, animaux ...).
Contact info
France
- www.leboncoin.fr
4.4
Excellent
299K reviews
Asks customers to review
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Définitivement le bon coin super merci…
Définitivement le bon coin super merci beaucoup
24 January 2026
Super site internet/application.
23 January 2026
Contact et interactions rapides
Contact et interactions rapides. Notifications pertinentes
16 January 2026
Bien......
10 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
we still cant stop trash forced…
we still cant stop trash forced harrasment emailing from LBC
10 January 2026
Unprompted review
Reply from leboncoin
Hello,
Your feedback is valuable to us, and I thank you for taking the time to share it.
You can disable notifications in your account settings.
I will pass your feedback on to the teams.
Team leboncoin
The service could be a bit better and…
The service could be a bit better and is sometimes a little slow.
7 October 2025
R.A.S.....
7 January 2026
Excellent platform & follow-up
Excellent communication through the platform throughout the entire process. A reference for platforms in Belgium & the Netherlands.
6 January 2026
Je n'ai pas fait attention au…
Je n'ai pas fait attention au dimensions de mon article.
J'ai cru qu'il était a la bonne taille en ne regardant que la photo.
2 January 2026
Reply from leboncoin
Bonjour,
Si vous avez utilisé notre service de paiement sécurisé pour cette transaction, vous disposez de 3 jours, à compter de la date de réception du colis, pour nous signaler un problème de conformité via la messagerie sécurisée.
Nos équipes pourront alors suspendre la transaction et bloquer le paiement du vendeur, le temps de statuer sur ce litige.
Pour plus d'informations, je vous invite à consulter notre article suivant:
https://assistance.leboncoin.info/hc/fr/articles/4403502326290-Acheteur-que-faire-si-le-produit-ou-le-lot-re%C3%A7u-n-est-pas-conforme-%C3%A0-l-annonce
Bonne journée,
L'équipe leboncoin
Leboncoin doesn't prioritize the user…
Leboncoin doesn't prioritize the user experience. The app involves adds that you're forced to see whilst preventing you from advertising your professional services without jumping through many hoops and paying them.
Payment is also needed when you want to lower the price of an item you are selling when there are more photos involved. Meaning that these small changes, even twice will add up as costs to the user.
I use alternatives when possible and avoid selling things just to avoid the hassle.
28 February 2025
Reply from leboncoin
Hello James,
Thank you for your feedback, which is very important to us as it allows us to continuously improve and offer you the best possible experience.
Advertising allows us to continue providing you with free services.
Modifications are indeed charged in certain categories because your ad appears at the top of the list as if it had just been published.
However, modifications are always free in the Fashion, Vacation, Multimedia, and Leisure categories, among others.
I will pass your feedback on to our teams so that it can be taken into account.
Team leboncoin
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