Leaf Home Water Solutions Reviews 

Professionalism, people skills, knowledge, patience and great job well done. Thanks to Danny S.

From Tricia the sales representative to Sean, SWOENOY the service technician, the experience was flawless. The information was easy to understand, and the installation was swift. Both parties were very knowledgeable, experienced and pleasant. I would highly recommend leaf home water solutions.

One of the home improvement projects I've had on my radar was a water softener/filtration system. I live in an area with very hard water and I had looked at self-installation options. I did have a previous experience with Leaf (gutters) and decided to have them test and go over my options. I do not regret that decision, and in both cases I feel that I received expert service from consultation through installation. Everything is customized to accommodate not only the water issues, but also home needs and usage. The installation itself went beyond expectations, and Mike was very knowledgeable, detailed yet quick. The area we needed to install was pretty small and he factored that in to preserve as much space as possible. I couldn't be more pleased and would highly recommend.

From our sales rep Angie to the installer Dan we had a great experience! Both were very knowledgeable and sincere regarding the value of the water system. Highly recommend!!!
WSTL02155

Installation was good. However at the annual service, the technician ruined all my shrubs. According to my landscaper my plants were destroyed by chemicals used to clean system. My problem is I keep on calling and each time I am told damage control advisor will be calling. Meanwhile HOA wants plants replaced which cost 300 +

Installation was great but after the 2nd year every time the system did a backwash, I would have to run almost 200 gallons of water through my faucets to clear the salt. It would be like trying to drink a glass of ocean water. I called for service and told the service tech about what was happening and he said he would take care of it. He changed the filter and the UV light bulb, went through the computer head and told me everything was good. NOT!!!!!! Still after every backwash cycle I had salt water that I had to flush from the system. I didc0nnected the Leaf Water Solutions brine tank and the two cylinder water softeners and installed a filtration system

They came out to test my water, were very knowledgeable, and made everything simple. The company does not subcontract either, which is why I decided to get the entire home filtration system with Leaf. Now my family and home are fully protected.
Lesf came out the same day to install. I highly recommend going with a company that has been in business for over 20 years!

Pete made a great presentation. He arrived right on time. I would recommend Leaf’s products. The product line seems well thought out, and I like the fact that it’s made in the USA.

My water is worse than when we started. My main issue was black specks showing up in the washer. This was supposed to be fixed by the $7k system. It was not. My water also now has a film and bad taste. None of these issues are being addressed by the company. They just don't call back. The water conditioner does nothing good, and they want $1800 to replace it with a softener which I can get at Lowes for $699 installed. The salesman used us old folks and we fell for it. Beware.

Paul Rummel of Goutmet Kitchens did the installation and it was quick, clean and efficient. he asnwered all questions and showed how to utilize the system.

Good friendly salesman
Good installation. But poor on communicating when he would be here.
Softwater is great for everything but drinking.
But the installer assured me that with the new technology I didn’t need to have a water line without the soft water for drinking because the water would taste the same. IT DOESNT! And my coffee tastes worse.
It tastes slightly soap/chlorine(?). so now I will have to run a bypass line.

randy marasco was very knowledgeable and pleasant to deal with, as were the installers the following day. not sure of exact date below.

Alex was professional, respectful, knowledgeable, and patient with all our questions and concerns . The UV and soft water system is amazing ... We already day one see and feel
a difference , Thank you so much Alex and Justin 😊

Steve P did an excellent job installing our whole house system. He arrived early which is rare in these times. Steve was very detailed kept a clean work are and was very respectful of my property. Once completed explained in detail how the system worked and what I needed to do for maintenance. Very satisfied with his work.

Our salesman was very arrogant and pushy, we still unfortunately ended up purchasing a system. Installer showed up before confirming appointment and we had to "reschedule". Made an appointment for the next day and got the system installed. He regenerates the system to get manufacturing dirt out of the system. Now the fun starts. The first 48 hours we have very dirty water coming from all faucets/toilets. I assume it's more manufacturing dirt in the new tanks flushing through our home. It clears up after a few days. A week later our system regenerates for the first time. We lose half our water pressure throughout the home. The next morning, while taking a shower, I lose all pressure with the water literally dripping from the showered. I call and they send a tech out the next day and find that their media from the system has clogged the distribution tube of their system and we have limited water in our house. They disassemble the system, clean the media from everywhere it shouldn't be and a few hours later have water in the home again. The technician assumes while the system was laying down during transport to our home, their media spilled into parts of the system it shouldn't have. In chatting we figure out that the dirty water we were experiencing during the first few days of use was their media from the system being dispersed throughout our home. Now I have 8 faucets , four shower heads, a few shower wands, refrigerator filters and RO system all clogged with their media beads. I spend the next week or two cleaning aerators and shower heads, trying to get our water flowing smoothly again. Now the last week or two, at night, while our house is quiet I noticed our toilets run on and off all the time. This weekend I rip the first toilet apart. Sure enough there is their media beads all over the tank and now embedded in the rubber seals of the toilet, allowing water to slowly leak out, then our toilet running for 30 seconds to fill back up. This happens over and over all day long. It looks like most of our toilets (we have 6 toilets) now have this problem. Looks like my next few weekends will be rebuilding toilet tanks. I hope at some point we can benefit from clean water but the first 6 weeks has been any but enjoyable, has been very expensive and very time consuming.

We could not be more satisfied with the installation experience. Both Larry and Matt were awesome. The install was seamless, efficient and very professional. What a difference in the taste of the water, our morning coffee tastes better. The water coming out of the refrigerator dispenser tastes better too. We have noticed much less water spotting on our glass showers. Totally happy, well worth the investment.

We chose Leaf Home Water Solutions for our water softener system because they had great reviews and trusted credentials. They came in first to assess our water and find the right system for our needs. During the inspection and installation process, they we all very kind, professional, and explained everything we need to do to care for our system. We have had our system for a little over a month now and our water is great! The only complaint I have is that it decreased the water pressure, but only if you have multiple things running. Great investment into our new home! No overly soapy feeling to the water that other system have either!

To us food, water and air are the three most important needs for healthy living!!!

Sales person was courteous by a prior phone call announcing when he would be arriving allowing us time to prepare for his visit. He was punctual which is important to us. Introduction to the product and service presented was thorough with the answering of many questions. When committing to a major purchase we want talking to one who knows their product and thoroughly believes in its quality, functionality, durability and comparison to other brands. Explaining finance options made it clear how low income families can have options so they too can have the necessity of pure healthy water.

The installer came next day which is unheard of these days. Cameron was also polite and on time toting his wares to make installation thorough tho very intricate. Seeing his masterful assembly was done with care and nothing short of amazing. At completion he showed and explained the finished job, remarking that any questions needed answered after he left we could call him personally by his direct number.

Our HUGE concern about the installer’s experience was “not good”! Upon completion this “strong man” had to turn the retired softener unit around a corner and up a flight of stairs, turn another corner and then again. Proceed across a carpeted room and through a doorway. Prance with this heavy unit down the driveway to the road. Upon seeing he had put the unit by our mailbox, I realized the refuse company picking up the discarded unit would struggle with being close to the mailbox. I asked him to pull it over to the other side of driveway and he willingly did it. Heavy duty refuse truck came with hydraulics tough enough to lift but refused because it was too heavy. Bad enough, I’m told there were those charging $200 to haul it away. What’s worse in my mind was, holy cow, how did the installer get the old unit up the stairs and out to the road with NO HELP! There should be back-up come when installation is complete.

Okay, now you need to know how pleased we are with our water. It does the job it’s been crafted and invented to do in spite of the hardest minerals and iron content in our area. Tho too many elements come into play when it comes to air, food, and water we consume, its comforting to know we have safe drinking and bathing water. Now if only you could come up with improving the toxins in our food and the air we breathe. 😱 It’s a battle that’s got to be won!

Finally, as a former salesperson, it’s very important to us that the salesperson follows-up. Yes, Mr. Buccitelli came to the house, having made an appointment, checked the system and made necessary changes, and answered all questions. And lastly said he would return if after settings deemed it necessary.

Thank you Leaf for making life worth the living.n

You said to be detailed! Hmmm! Bill and Jo

Joshua was very knowledge and friendly. The whole experience was very smooth.

Both Dennis (sales) and Shawn (installation) were great to work with. Dennis listened to what what we were looking for and crafted a solution to meet our needs. From an installation standpoint, Shawn was over the top with his attention to detail. I would highly recommend Leaf Home.