I ordered a pair of binoculars online but wanted to arrange collection from a store by a friend as I didn't want to risk home delivery due to me being abroad. A phone call and all was sorted stress... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and... See more
Great service from a knowledgeable and friendly team willing to go the extra mile to make their customers happy. Exceeded expectations.
Great service from the team at the London Camera Exchange in Reading. Mark guided me through the different compact camera models and his knowledge and practical experience was exceptional. I purchased... See more
Company details
Written by the company
Established in 1996, London Camera Exchange is Reading's only specialist photographic retailer. We sell a wide range of new and used cameras, lenses, binoculars and accessories from all of the leading brands. Part exchange welcome, trade in and trade up, we offer impartial expert advice and competitive prices In-store services include: sensor cleaning, image recovery, tape to DVD / USB and repairs. Our 5 members of staff have a total of 126 years of selling photographic equipment.
Contact info
7 Station Road, RG1 1LG, Reading, Berkshire, United Kingdom
- 01189592149
4.8
Excellent
236 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have nothing but praise for the gents…
I have nothing but praise for the gents in the Reading store. I asked for help in choosing a camera. You asked for my budget and needs. The advice was great and a purchase was made. Some ten days later I've been on a great day photographing birds of prey with LCE and (happily) blown my budget twice over! 😆 Thank you.
26 July 2025
Unprompted review
Lens disappointing
Lens disappointing. Cosmetically excellent but very 'soft' or to be accurate not very sharp. Reviews from people I respect led me to believe that it would be sharp - so I shall be returning it im afraid.
Lens arrived as expected and no problems with the ordering process so overall 3 stars.
15 July 2025
Reply from London Camera Exchange - Reading
Hi John
Thank you for the positive feedback on the service from LCE.
We are sorry to learn that the lens ordered did not meet expectations despite trusted reviews.
We look forward to helping you with your future photographic purchases.
Many thanks, Your LCE Team.
Excellent service
Excellent service. The camera arrived promptly the next day, well packaged.
11 July 2025
Excellent experience
Second hand product was in excellent condition and it was delivered quickly. Spoke to the store prior to purchase and were able to provide additional information. Great experience.
7 July 2025
Very helpfull
The staff were very helpful. It was sad that they could not offer more for my trade ins.
24 June 2025
Great service as usual
9 June 2025
Very professional and friendly service…
Very professional and friendly service from the start. The product was in excellent condition and the was unbelievable.I will be using this store again
18 June 2025
Items very well wrapped and delivered…
Items very well wrapped and delivered as scheduled.
16 June 2025
Brilliant speed...very next day…
Brilliant speed...very next day delivery. Packaging good and secure. Item in excellent order.
18 June 2025
Usual prompt service from LCE:)
13 June 2025
Great service
placed order friday morning, camera came saturday morning. amazing service.
31 May 2025
Excellent product
Excellent product, price and delivery - better value than buying direct from the manufacturer!
30 May 2025
Really quick turnaround of my order to…
Really quick turnaround of my order to next day delivery, only negative was the packaging was really smelly (yuk!!) wasn't the exterior but the materials used to pack the item.
27 May 2025
Ordered 2 items from different stores…
Ordered 2 items from different stores both items arrived together in good time and well packed
24 May 2025
An excellent buying experience from the…
An excellent buying experience from the Reading store Top notch !
8 May 2025
Professional and prompt.
No fuss. Speedy professional response to my order.
And my camera arrived quite soon after.
I would use LCE again.
10 May 2025
Simple, quick delivery
Great with delivery updates, delivery is also very quick. No regrets
9 May 2025
Super pleased LCE
Super pleased! Great item, Great price and fast delivery! Thank you LCE..
9 April 2025
5 star company
I’ve used them twice now and they have great communication and are really quick to deliver. Products are authentic. Very happy to use again in future.
31 March 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.