After my enquiry, i received a super quick appointment & they were able to do the job the following week. The Laminate & everything else included was fitted to Highest Standard, Bot... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely love our new carpet! Ian who did our initial visits to.choose the carpet was informative and responsive. The two fitters contacted me ahead of time, were polite and virtuous. Carpet was... See more
Company replied
Absolutely over the moon!!! They took up all the old carpets, rolled and folded into bags, fitted my chosen flooring throughout, seamless and beautifully flowing through each doorway, making the hallw... See more
Company replied
Lacey carpets wow amazing service from start to finish Friendly professional, great product all the team were amazing from the booking to measuring, to floor being laid. Don’t don’t think I wou... See more
Company replied
Company details
About Lazy Carpets & Flooring
Written by the company
Reasons to Choose Lazy Carpets
Effortless Flooring Experience: ❤️ We eliminate the stress of selecting and installing new carpets or floors. Our focus is on exceptional service, so you can relax and enjoy beautiful new floors with minimal effort.
Huge Selection: 📦 Our massive range of carpets, laminates, vinyls, and LVT flooring comes in various colours and sizes, perfect for refreshing any living space. We also have waterproof vinyl flooring ideal for kitchens and bathrooms. Plus, if you can't find exactly what you crave, we can usually source it for you.
Shop from Home Convenience: 🛍 Experience the showroom feeling right at your doorstep! Explore our incredible selection of luxurious carpets and flooring, all at fantastic prices. We're so confident you won't find better deals anywhere, we guarantee to beat the competition!
Customer-Rated 5 Stars for a Reason! 👍 Over 1450 reviews and a stellar 4.8 rating on Trustpilot show you're making the perfect choice. Don't just take our word for it - read our amazing reviews and see for yourself!
Flexible Financing Options: ✅ At Lazy Carpets & Flooring, we accept various payment methods, including 0% finance through Buyline & SNAP. We also offer Klarna for flexible payment options.
In short, Lazy Carpets is your one-stop shop for a stress-free, high-quality flooring experience!
Contact info
Unit 255, Europa Blvd, WA5 7TN, Warrington, United Kingdom
- 01925 988627
- info@lazycarpets.com
- www.lazycarpets.com
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful workmanship
I have had new laminate flooring fitted this week by Neil from Lazy Carpets and Flooring. I cannot praise his workmanship enough and will definitely recommend your company. He carried out the work to a very high standard and left no mess at all. He was prompt and polite. Thankyou so much for doing such a wonderful job.
23 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you for choosing us and for your lovely review. Neil will be over the moon that you mentioned him personally, he is amazing and a valuable member of the Lazy Team. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality flooring at competitive prices, so your kind comments and 5-star rating means the world to us. Kind regards from all the Lazy Team.
Job well done
The lads that came for the fitting where polite and nothing to much trouble.
24 June 2026
Reply from Lazy Carpets & Flooring
Thank you for choosing us and for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality flooring at competitive prices, so your kind comments and 5-star rating means the world to us. Please recommend us to your family and friends. Kind regards from all the Lazy Team.
Very quick service by great guys
Very quick service by great guys. Pleased with the results. Thank you. Have recommended Lazy carpets to family and family
21 June 2026
Reply from Lazy Carpets & Flooring
Thank you Connie for choosing us and for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality flooring at competitive prices, so your kind comments and 5-star rating means the world to us. Thank you for your recommendation. Kind regards from all the lazy Team.
Amazing service
First of all, I got an appointment very quickly & a lovely guy named Ian came to discuss what I wanted & measured up. He was such a helpful friendly man. A pleasure to meet. Then on the day & on time the fitters arrived. They did an amazing job & cleaned everything up before they left. I will definitely use them again & would highly recommend the company.
19 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you for your lovely review. Ian will be so pleased that you mentioned him personally, we agree he is so helpful and friendly, a valuable member of the Lazy Team. Our fitters are amazing and they can change any room into your perfect area. Thank you also for your recommendation and we look forward to seeing you again.
Would recommend
Lazy Carpets were quick, great choice of carpets and were able to fit us in really quickly. We’re really pleased with how the carpets turned out also!
19 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you Laura for choosing us and for your lovely review. At Lazy Carpets & Flooring we pride ourselves on excellent customer service and quality flooring at competitive prices, so your kind comments and 5-star rating means the world to us. Please recommend us to your family and friends. Kind regards from all the lazy Team.
Outstanding service from start to finish.
From very first communication to fitting - can’t rate these guys high enough.
Sales staff were helpful, knowledgeable and patient. Fitters were outstanding, the finish is beautiful, going above and beyond to ensure I was happy.
So pleased with finished result, thank you all so much.
16 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you Vicky for your 5-star review. At Lazy Carpets & Flooring we take great pride in providing excellent customer service, and quality products at competitive prices, so your kind comments mean the world to us. Thank you for choosing Lazy Carpets and please recommend us to your family and friends. Kind regards from all the Lazy team.
A very happy customer
Clear communication throughout, punctual fitters and very quick fitting!
All at a good price. 👍
Thank you so much for the efficient service. :)
Teresa
16 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you Teresa for your 5-star review. We are also happy to have "Very Happy Customers!"
At Lazy Carpets & Flooring we take great pride in providing excellent customer service, and quality products at competitive prices, so your kind comments mean the world to us. Thank you for choosing Lazy Carpets and please recommend us to your family and friends. Kind regards from all the Lazy team.
Brilliant work from the team
Brilliant work from the team. Our house was empty as I was preparing to move in they were quick and no trouble at all. The carpets in the bedroom and laminate threw the living room into the kitchen look superb. Really happy.
Martin W
12 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you Martin for your 5-star review. At Lazy Carpets & Flooring we take great pride in providing excellent customer service, and quality products at competitive prices, so your kind comments are greatly appreciated. Thank you for choosing Lazy Carpets and please recommend us to your family and friends. Kind regards from all the Lazy team.
Excellent service quality product
17 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you Daniel for your 5-star review. At Lazy Carpets & Flooring we take great pride in providing excellent customer service, and quality products at competitive prices, so your kind comments mean the world to us. Thank you for choosing Lazy Carpets and please recommend us to your family and friends. Kind regards from all the Lazy team.
Excellent service friendly,fast at…
Excellent service friendly,fast at fitting,good price very happy this is the second time we have used them and my mum as had them as well👍
17 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you Lorraine for your 5-star review and for returning to us for the second time. At Lazy Carpets & Flooring we take great pride in providing excellent customer service, and quality products at competitive prices, so your kind comments mean the world to us. Kind regards from all the Lazy team.
Great workmanship, poor comms & service
Fantastic quality and good workmanship.
Poor communication and poor customer service.
Sales team were great, installers could maybe do with some hospitality training.
Keep your eye on the spec aswell, the installers tried to fob me off with substandard/lower cost accessories, and disputed my even ordering of the higher cost/quality kit, even though it was on the Job sheet. Not a good look.
5 stars to Steph, though - really friendly and helpful with making decisions etc.
22 June 2026
Reply from Lazy Carpets & Flooring
Thank you for taking the time to leave your feedback. I'm sorry to hear that you are not happy with all aspects of our service, that is not the experience we aim to provide.
Having looked in your concerns, our fitting manager has spoken to you and assured you that the issues raised have been addressed. We do apologise that the correct door plate was not originally on your order, fortunately we were still able to fit the correct ones for you.
However, we are happy to see that you are pleased with the quality and workmanship.
Thank you, once again for your feedback.
Fitted a carpet in my bedroom
Fitted a carpet in my bedroom everything went perfect, smooth and fast, really worth it
18 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you for your 5-star review. At Lazy Carpets & Flooring we take great pride in providing excellent customer service, and quality products at competitive prices, so your kind comments mean the world to us. Thank you for choosing Lazy Carpets and please recommend us to your family and friends. Kind regards from all the Lazy team.
Good product options at affordable…
Good product options at affordable prices with payment options.
Fast and friendly installation team
Your only task is to clean your room of furniture, take up any floor covering and ensure the space is reasonably clean.
I would highly recommend this company
Satisfied customer
20 June 2026
Reply from Lazy Carpets & Flooring
Thank you Jason for your 5-star review. We really appreciate you taking the time to write this. At Lazy Carpets & Flooring we take great pride in providing excellent customer service, so your kind comments mean the world to us. Thank you also for your high recommendation. Kind regards from all the Lazy team.
Lovely choice of carpets and fitted…
Lovely choice of carpets and fitted quickly with expert fitters
21 June 2026
Reply from Lazy Carpets & Flooring
Thank you Amanda for your lovely review and 5-star rating. Taking the time to write this is greatly appreciated, as we work so hard to provide excellent customer service and provide quality products at competitive prices. Please recommend us to your family and friends. Kind regards and many thanks from all the Lazy Team.
AVOID
Rebecca was great and extremely friendly. The fitters on the other hand were the worst. Their aim was to get the job done and run out as quick as possible. My radiator in my toilet was left damaged by the fitter with paint being scraped off which i spotted once the fitters had left my home. I emailed lazy carpets and they just denied the whole thing saying it was probably there from before. Their communication was slow and there was no ownership of what they had done. In the end they told me to take £10 as compensation which i refused as I had paid close to £600 for the job and just wanted the radiator repaired. AVOID this company as they use awful fitters and if you are left with an issue you'll have the worst after care.
3 June 2026
Reply from Lazy Carpets & Flooring
Thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience. We take great pride in the standard of our workmanship and always investigate concerns raised by our customers. On completion of the installation our fitters always ask customers to sign that they are happy with all aspects of the fitting. Had any damaged occurred during installation, we would have taken action to resolve it.
If you would like to discuss this matter further, please contact our customer service team directly and we will be happy to review any further information you may have.
Brilliant service very knowledgeable…
Brilliant service very knowledgeable and helpful
12 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for leaving Lazy Carpets a lovely review and giving us 5 stars ! we really do appreciate it. At Lazy Carpets we pride ourselves on our customer service so it's nice to see you thought we were BRILLIANT! please recommend us to your family and friends. Thank you and kind regards from all The Lazy Team.
Absolutely love our new carpet
Absolutely love our new carpet! Ian who did our initial visits to.choose the carpet was informative and responsive. The two fitters contacted me ahead of time, were polite and virtuous. Carpet was fitted in around an hour and looks great! Also around £100 less than what we were quoted by another local carpet shop. Would definitely recommend and will be using Lazy carpets again to fit out 2 bedrooms 😊
16 June 2026
Reply from Lazy Carpets & Flooring
Thank you so much for giving Ian such a lovely review Amy, he will be over the moon to see you have mentioned him personally, Ian really is a valued member of our Lazy Team. It's also pleasing to see the fitters kept you updated and were polite, so again thank you!
At Lazy Carpets we pride ourselves on our customer service and our quality flooring at great prices, people are sometimes surprised how much we can safe them.
Please recommend us to your family and friends, we also look forward to you returning in the future.
Thank you and kind regards from all the Lazy Team!
Excellent customer service.
I've had a stair carpet and bathroom flooring supplied and laid by Lazy Carpets in the past 6 months. In each case Linda, the salesperson, visited me and showed me a range of samples. The fitters then came a couple of days later and fitted my chosen product expertly and in very quick time. I'm delighted with the results and would definitely use Lazy Carpets again.
16 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much Harry, we love you awarding us a lovely 5 stars!
Linda will be over the moon to see you have mentioned her personally, she really is a valued member of our team. Our team of expert fitters are so polite and always try to leave the customer feeling happy with their new flooring.
Please recommend Linda to your family and friends. Thank you and kind regards from all the Lazy Team!
No problem picked my carpet fitted no…
No problem picked my carpet fitted no problem and its lovely down the to carpet fitters made a good job And Kevin for measuring and absolutely no problem at all well recommend
17 June 2026
Reply from Lazy Carpets & Flooring
Thank you so much for giving Kevin and Lazy Carpets a lovely review Brenda! Kevin will be so happy to see you have mentioned him personally, he really is an asset to our Lazy Team. Please recommend him to your family and friends.
Thank you and kind regards from all the Lazy Team.
Hallway carpet fitted by Abdul today
Hallway carpet fitted by Abdul today, really nice guy and so polite, his work is amazing and I would totally recommend him to anyone 👍
17 June 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for giving Abdul such a lovely review, he will be over the moon to see you have mentioned him personally, He really is such a nice friendly guy and an excellent fitter!
Please recommend Lazy Carpets to your family and friends.
Thank you and kind regards from all the Lazy Team!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.