Lawstop Reviews 

177
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their incredible professionalism, continuous responsiveness, and genuine care throughout very stressful legal and housing processes. Consumers note that the team communicates clearly, answers questions promptly, and provides exceptional guidance that makes people feel truly safe and valued. However, some customers also noted frustrating issues with unresponsiveness, significant delays, and disorganized communication from certain staff members during ongoing cases. A few reviewers mentioned experiencing specific difficulties regarding misplaced files, broken promises, and a complete lack of proper follow-up on their legal claims.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their exceptional professionalism, dedication,... See more

Customer service

Reviewers express deep appreciation for the exceptional customer service, highlighting supportive and... See more

Service

Reviewers highlight positive aspects of service, frequently expressing deep appreciation for the exceptional... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt communication, quick... See more

Claim

Customers had ambiguous experiences with claim, expressing deep frustration over delayed compensations and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dear Guy Atoun, I would like to sincerely thank you for your support, guidance, and professionalism throughout my case. I am very grateful for the way you have handled my matter and for the... See more

Company replied

Rated 5 out of 5 stars

Completely supported me through the process of getting my son’s special educational placement at our chosen setting. Always very quick at replying and answering any questions I had about the p... See more

Company replied

Rated 5 out of 5 stars

Faith is just amazing, she went above and beyond to help me appeal the LAs decision to assess my daughter. I felt so confident that she had everything in hand and was amazing at responding to my quest... See more

Company replied

Rated 5 out of 5 stars

My experience has been amazing with law stop, my solicitor guy has been unbelievable he absolutely knows his stuff hes very friendly and so so helpful! Hes worked so hard to go above and beyond for m... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

177 reviews

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4.6

All reviews

(177)

80 reviews in the last 12 months

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Rated 1 out of 5 stars

Another company collecting dater

Another company collecting dater
I sent them an email explaining i need help with appealing the courts decision to evict me as L&Q have lied on gas safety certificate and switched off my gas which is a criminal offence . so I need to apple I filled out there form and called the office twice last week I was told I would get a call back to get an email this morning to say I was not booked in tell us more about the case LIKE WHAT I SAID EVERYTHIMNG in the email
Because I told them the are wasting my time now I am abusive I have 14 days to Appel YES YOU ARE WASTING MY TIME
they don't have a web site this company is a waste of time

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Really good I’m pregnant and was facing…

Really good I’m pregnant and was facing homelessness the council I was with wasn’t helping me and put me into extremely unsuitable accommodation and refused to move me. I contacted Lawstop and my solicitor was very helpful and was able to deal with my case and contact the local authority on how they were breaking the law with my housing situation as I had rights and a pregnant care leaver. Shortly afterwards I was moved into much more suitable accommodation that can cater to the needs for me and my baby.

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Waiting for settlement payment since…

Waiting for settlement payment since January. Forced to give 1 star because I can’t give 0.
This organisation really is appalling.
I’ve been waiting for settlement since January, make case has been ongoing since 2021!
Forced to make a complaint but even that hasn’t resolved this ridiculous situation.
They lost forms, “payment will be made Monday”, “payment will be made Tuesday”, “we’re making arrangements to pay you”, “we need to call you to confirm bank details”, the lastest is “we need your number to call you to confirm bank details”. Both of which they have.
Shambolic. I’ve had to go to he legal ombudsman. Avoid at all costs.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

I have been seeing Haisheeny Kaur from…

I have been seeing Haisheeny Kaur from lawstop for the last year getting help with my housing situation and legal advice related to my landlord, disrepair and eviction. She has been amazing, from the start she has been empathetic to my problems and always communicated clearly and promptly. Without Haisheeny’s attention detail and excellent communication skills I would have never have been able to resolve these problems. I’m very grateful for all that she has done to help me.

Kind regards

Jodi rogers

21 June 2024
Unprompted review
Rated 1 out of 5 stars

2021!!

2021!!! This solicitor has been dealing with my case for 3 years!
The majority of that time has been spent waiting around.
I’m now just waiting for my settlement payment. Since January I’ve been waiting.
I’ve been ignored and sent round in circles trying to chase the billing department. Absolutely ridiculous.
I’ve had to lodge a complaint but that hasn’t even gotten me anywhere. They have 8 weeks to respond (currently on week 7). Why this is so difficult and complicated for them god knows. So stressful. I would avoid this firm at all costs.

22 May 2024
Unprompted review
Rated 1 out of 5 stars

This is one of the most useless…

This is one of the most useless companies I’ve come across as they take cases and don’t respond to clients or even give you updates on your application. When you call they don’t respond and you have to be chasing them even though you’re paying them. I’ve dealt with other solicitors in the past and I’ve never come across a lackadaisical firm like this one. They shouldn’t even exist as they are full of liars and don’t show any interest in your case. If I’ve time I’d write more as it’s so frustrating that such companies like this still exist.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Athar Tahir - very cooperative and responsive person

I had Athar Tahir on my case and I must say that his assistance was invaluable. From the beginning, he provided expert guidance. Athar's responsiveness and cooperative approach stood out, making the entire process smoother. Overall, I highly recommend Athar Tahir for his exceptional professionalism & responsiveness.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent

I work with many solicitors and Charlotte has been superb. Her communication is top notch and her advice is always helpful and precise. She is also extremely approachable for some extremely vulnerable clients.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Lawstop listened and acted swiftly

Lawstop listened to me and acted promptly to help resolve an incredibly distressing situation. I truly appreciate them taking on my case through Legal Aid - thank you.

Lawstop liaised with the DWP on my behalf and kept going back until the matter was resolved, in my favour.

24 May 2022
Unprompted review
Rated 1 out of 5 stars

Lawstop Solicitors breached the Subject…

Lawstop Solicitors trying to cover up which they provided me a very poor service in this regard. Three members of staff members left Lawstop Solicitors during the last 9 months between July 2022, and early April 2023 as an example due to very poor service in my experience as a former client.

26 April 2023
Unprompted review
Rated 1 out of 5 stars

E Baptiste you should make a complaint…

E Baptiste you should make a complaint with the Ministry Of Justice, the Legal Aid Agency Counter Fraud and Investigations and the Solicitors Regulation Authority. If you can manage to speak with the DIRECTOR unfortunately she is nowhere to be seen, I called several times asking for her and she NEVER returned my calls and NO ONE can say where she is based. I hope this legal aid firm is not another Blavo & Co Solicitors.

25 January 2023
Unprompted review
Rated 5 out of 5 stars

I have a home now because of lawstop

Thank you to lovely and helpful Hannah Bradburn, who handled my case without delay from the day I spoke to her and made sure the council met its obligation by offering me main housing duty and temporary accommodation.

After battling the council for nearly 18 months on my own regarding my homelessness. I decided to get a legal aid housing lawyer to help me fight my homelessness issue with the council. Having lost faith that I would ever be housed, I was finally offered a place to live by the council after a series of letters and a review request sent by Hannah Bradburn.

I also want to express my sincere gratitude to helpful Bruna Geada for referring my case to their Brighton branch and got Hannah to take up my case.

Thank you, Lawstop

6 March 2023
Unprompted review
Rated 1 out of 5 stars

Dreadfull service they dont communicate…

Dreadfull service they dont communicate with you properly or let you know your rights you never get any copies of any paperwork
And they seem to only call you around the time the legal aid papers need signing total rip off

26 February 2023
Unprompted review
Rated 1 out of 5 stars

Really bad service don't seam to have…

Really bad service don't seam to have best interests as regards my case also not good communication non return calls no sense of urgency in fact my situation got worse without the proper support required very poor service to have not had any return calls until I logged this complaint calling 5 times One day requesting urgent call back now going to law society ombudsman

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Lawstop are always available to help…

Lawstop are always available to help quickly. They were very helpful with my case right from the beginning to the end.They keep me updated and always responds to my email. Without them,I wouldn't have known what to do. My housing situation has been sorted.Many thanks for the great services!

13 December 2022
Unprompted review

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