Put in 250 $ won 3500$ won’t let me withdraw that much. Also I with drew on a Thursday. They say it takes 3 days max to withdraw… But that’s only when they to began to look at it. It’s day four and t... See more
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I was attracted to Lavitta's polo shirts which were advertised on YouTube. Bought 3 shirts for £58. Unfortunately their 4xl's are more like a 2xl so are far too small. However I cannot fault their cus... See more
I have been trying to get in touch with Lavitta regarding a refund that, according to PayPal 'was not processed successfully'. I have sent 4 emails and keep getting an automatic reply saying they wil... See more
website became confusing - far too many enquiries to cope with- to the point I needed to abandon my shopping and resort to a telephone call. This proved an excellent solution. Very helpful staff too... See more
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2.5
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Really good quality & speedy …
Really good quality & speedy delivery.....
7 August 2017
Unprompted review
Easy to order
Easy to order, fast delivery, quality of garments excellent. Only complaint is the sizing, ordered three items in the same size. Two fit perfectly, the third wouldn't go anywhere near.
7 August 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Denise,
Thank you for leaving a 4* review!
I'm so sorry to hear the third item was not sized as expected. We would expect all of our items to be in line with our size guide - https://www.lavitta.co.uk/size-guide
I will ensure this feedback is passed back so we can review this further.
I hope you are happy to shop with us again in the future,
Kind regards
Lavitta
Difference in price
The top I purchased is nice but it was advertised at £10 but when the page came up for paying it was £11. I emailed to find out the reason but have had no response. I would like to know the reason for the difference.
7 August 2017
Unprompted review
Reply from www.lavitta.co.uk
Good Afternoon,
I'm really sorry to hear we haven't got back to you on the email. We have responded to all emails that have been received so I'm not sure what has happened there!
Unfortunately at the time the offer launched we had a technical glitch which affected the pricing. We have processed the £1 refund to rectify this for you.
Thank you for the feedback, and I'm glad to hear you like the top.
Kind regards,
Lavitta
Easy to order on line and delivery …
Easy to order on line and delivery within a couple of days. Excellent service
5 August 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Paul,
Thanks so much for the fab 5* review!
We're really pleased you have been happy with our service.
We hope to hear from you again in the future,
Kind regards
Lavitta
Quick,easy,efficient and delivered as …
Quick,easy,efficient and delivered as stated of well made (and more importantly COTTON) trousers. Will be back for more!
5 August 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Gillian,
Thanks for getting in touch and leaving us a 5* review!
I am very happy to hear you have enjoyed the all round lavitta experience!
We look forward to hearing from you again,
Kind regards
Lavitta
Cotton Coral ladies jumper…
I found this Coral jumper too small for a medium size 18, and not really like the picture, Ive decided however to keep it, being as its cotton and was a decent price.
2 July 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Deborah,
Thank you for leaving us a review!
A medium is a size 16- 18 but a full breakdown of measurements can be checked on our size guide on the website to give a clearer indication: https://www.lavitta.co.uk/size-guide
We are glad you were satisfied with the price!
Kind regards
Lavitta
Great service
Great service, very quickly delivered. Item I bought is exactly as portrayed & fitted perfectly. Would recommend this seller.
2 July 2017
Unprompted review
Reply from www.lavitta.co.uk
Good Afternoon,
Thanks for leaving us such a lovely 5* review!
I am happy to hear the item you received was exactly as expected and was a good fit!
Thank you for recommending us and we look forward to hearing from you again.
Amy
Very good value for money!
Very good value for money!! This is the 4th.time I have made purchases from Lavitta,not only good value but also very good and quick delivery. The only problem I can find is when I returned something it took ages to get a refund.Lovely quality too.
2 July 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Patricia,
Thanks for the great review!
We are happy to hear you are a repeat customer due to your satisfaction with the service!
Refunds can take up to 14 working days from receipt of the return but we do aim to get this done as quickly as possible.
We hope to see you shopping with us again,
Amy
Opinion
It is the first time I have bought from Lavitta on line i have always gone into the store no matter which i have always been satisfied with the service.
2 July 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Alma,
Thanks so much for the review!
We are pleased to hear you continue to be happy with the service provided by Lavitta.
We hope to continue seeing you shop with us!
Kindest regards
Amy
website became confusing
website became confusing - far too many enquiries to cope with- to the point I needed to abandon my shopping and resort to a telephone call.
This proved an excellent solution. Very helpful staff took up my request with no bother .Correct order delivered as arranged.
Good value items. Hopefully will use this company again.
2 July 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Kay,
Thanks for leaving us a 4* review and some helpful feedback regarding the website!
We are very pleased to hear our order line were able to easily placed an order for you over the phone! I have passed the feedback regarding the web issues to our web team so they can look at improving things in future, apologies for the inconvenience of this!
I am happy to hear the items were successfully delivered and you were pleased with the value.
We hope to hear from you again,
Kind regards
Amy
Reply from www.lavitta.co.uk
Hello,
Thanks for leaving us a 5* review!
We are pleased to here you are happy with the quality of the items and the time it took to receive them.
Thanks again,
Amy
Highly recommended
Easy ordering, quick delivery and no problems with any returns. Very good customer service.
Would recommend this company and clothes I have ordered, despite the reasonable price, are of good quality.
Excellent sale prices too.
2 July 2017
Unprompted review
Reply from www.lavitta.co.uk
Good Afternoon,
Thank you for leaving us such a lovely 5* review!
We are pleased to hear you have been happy with the customer service you have experienced, and the overall process!
We look forward to hearing from you again,
Kind regards
Amy
Kind regards
Amy
Had the exact trousers I wanted and for …
Had the exact trousers I wanted and for only £10, wow! Have purchased other items and been highly satisfied both in quality and cost. The on line experience is easy and very efficient, keep up the excellent service!
2 July 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Shelagh,
Thanks for leaving us a great review!
We are all really pleased to hear you have been so happy with your Lavitta experience!
We hope to see you shopping with us again in the future!
Amy
Easy site to order on
Easy site to order on, e-mailed tracking link for my parcel and I didn't have to type in a huge mixture of letters and numbers, the link to tracking already had it there.My parcel arrived on time and the items were of great quality and the fit was as per sizing. Very happy bunny.
1 July 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Sue,
Thanks for leaving us a such a lovely 5* review, we really appreciate it!
We are so pleased to hear the overall experience has been both simple and satisfying!
We hope to hear form you again,
Thanks again!
Amy
Delivered promptly
Delivered promptly. I had 2 tops for £20. They weren't as good quality as I had hoped and would have been disappointed if I had paid full price but happy for the price.
3 June 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Sarah,
Thanks for leaving us a 4* review!
I am sorry to hear you weren't totally satisfied with the quality of the items.
This is definitely something we always strive to have at a high level, so I have passed your feedback to our HO team.
That being said, we are happy you were pleased with the offers on at the time!
Thanks again,
Amy
Lovely clothes but I find that they are …
Lovely clothes but I find that they are a bit skimpy on size compared to other companies.
3 June 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Sheila,
Thank you for leaving us some useful feedback!
We do have a size guide on the website to help advise customers on the fit of the items.
We are sorry to hear it wasn't quite what you were expecting. Should you wish to order again please follow this link for helpful measurements: https://www.lavitta.co.uk/size-guide
Thanks again for the review!
Amy
Reply from www.lavitta.co.uk
Hi Fionna,
Thanks for leaving us a 5* review!
Its great to hear you are so satisfied with your experience with us.
We hope to hear from you again in the future!
Amy
Jersey biker jacket
Fabulous garment excellent value l purchased the navy and the black lm so glad I did...
2 June 2017
Unprompted review
Reply from www.lavitta.co.uk
Good Morning,
Thanks for leaving us a 5* review!
We are really glad to hear you are happy with the items and the prices!
Hope to hear from you again,
Amy
I am rather a large lady
I am rather a large lady, size 22, and find the fit is perfect. I am 85 years old and when I go out
In my Lavitta clothes - I think I have 8 different outfits now, my friends all tell me how smart
I look.
Thank you.
Audrey Thompson
2 June 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi Audrey,
We're so happy to hear you are loving the clothes range and that the fit suits you well!
Thank you for leaving us a lovely review,
Amy
Good quality.
Love everything about Lavitta the shops are lovely and well laid out.
On line shopping is great as well very organised and always quick delivery.
I would recommend to friends everything is very good quality and I have bought from shops and on line and never been disappointed ,I will continue to shop from Lavitta.
2 June 2017
Unprompted review
Reply from www.lavitta.co.uk
Hi John,
Thanks for such a lovely 5* review.
We are so glad to hear you have been so satisfied with your experience with us and it's great that you're spreading the word to friends!
We look forward to hearing from you again,
kind regards,
Amy
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