While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I'd give zero if possible.
Paid for a product back in October 2018, that to this day have not received.
Never got a confirmation email of my order but my card was charged.
Nothing but a scam and I want my money back
Pretty much the same as liam down here.
Made an order on september 27th which was 3 weeks ago.
Latest merch was evaluating the shipping window to be between 2 and 3 weeks.
I sent them a message two days ago and no reply. Tried messenger as suggested on their website and still no answer. Pretty much looks like I got scamed.
Made my Order back on 5th of September 2018, Originally wasn't told how long it would take.
After waiting a week I emailed them, a day later they told me they had been delayed due to "high volume of orders" and I would receiving my tracking order in a couple of days (still haven't received tracking order, today is 08/10/2018).
Fast forward to the 26th of September, I complain again stating I haven't received my order, nor have I been informed of its location, if it's in delivery or anything for that manner.
A day later they respond, explaining it usually takes 2 weeks for these deliveries to take place, but in the current situation, it was taking between 2-5 weeks.
It will be the 5-week mark on 11th of October, 3 days from now, so hopefully I will actually be receiving my order otherwise I'm anticipating a full refund.
I wouldn't have been as annoyed if they could have at least provided me with a Tracking Order, or at least told me where my delivery currently was, so I could at least know it's on the move.
Instead, they provided me with a string of letters and characters, which on clicking takes me to a site known as "aftership", with 4 different carrier options, none of which has any information as to the status of my delivery.
Update: It's not 12/10/2018, order still hasn't arrived and again Latest Merch has nothing to say.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
