Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more
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Review summary
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Reviews shaping this summary
Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more
Company replied
Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more
Company replied
La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more
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Company details
Written by the company
La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.
Contact info
United Kingdom
- 0330 303 0199
- advisors@redoute.co.uk
- www.laredoute.co.uk
4.3
Excellent
25K reviews
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Reply from La Redoute UK
Hi Rhona,
We're so happy to hear that our service was quick and that you found it easy to order or return items. We appreciate your positive feedback.
Thank you
Sharron
Great website
Easy to navigate the website and place an order,delivery was quick.I was pleased with my purchase.
22 July 2026
Reply from La Redoute UK
Hi Connie,
We're so pleased you found our website easy to navigate and the delivery quick. It's great to hear you were happy with your purchase.
Thank you for your feedback.
Sharron
The shoes arrived and they fit
20 July 2026
Reply from La Redoute UK
Hi Clare,
We're pleased to know the shoes fit well. We appreciate your feedback.
Thank you
Sharron
Reply from La Redoute UK
Hi Julia,
We are so pleased you enjoy our brilliant quality products and found our prices great. We appreciate your positive feedback.
Thanks
Sharron
Reply from La Redoute UK
Hi Loraine,
We're so happy to hear that we're always trying to make our customers happy.
Thank you for your kind words it is appreciated.
Sharron
Fast delivery with regular updates
Fast delivery with regular updates. Love our new rug. Seems good value and looks great
22 July 2026
Reply from La Redoute UK
Hi Nina,
We're so pleased to hear you love your new rug and found our delivery to be fast with regular updates. It's great to know you feel it's good value and looks fantastic.
Thank you for your positive feedback.
Sharron
Easy to order and pay prompt delivery…
Easy to order and pay prompt delivery and my bathroom mat looks great
23 July 2026
Reply from La Redoute UK
Hi Elaine,
We're so pleased to hear that ordering and payment were easy for you, and that you received prompt delivery. We are glad your new bathroom mat looks great.
Thank you for your feedback.
Sharron
Shoes no suitable- great customer service
Shoes were narrow and very heavy.
Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly.
So whilst the shoes were not a good fit, customer service was excellent. A follow up call re assured me a refund will be actioned within 14 days. Fab.
20 July 2026
Reply from La Redoute UK
Hi Sonia ,
We're sorry the shoes weren't a good fit and understand your concern about the refund. Thank you for taking my call today, I'm glad we could resolve this.
Thanks
Sharron
Reply from La Redoute UK
Hi Mary,
We are happy you are pleased with our pricing and rapid delivery service. Thank you for sharing your experience.
We appreciate your positive feedback.
Sharron
Beautiful pyjamas
23 July 2026
Reply from La Redoute UK
Hi Tara,
We are please to hear the pyjamas are beautiful and that you are happy with your order.
Thank you for your feedback.
Sharron
Reply from La Redoute UK
Hi Judi,
It's lovely to hear that you consistently find our customer service helpful and our products to be of good quality.
Thank you for your positive feedback.
Sharron
I love the quality and style
I love the quality and style. Always a great service too. 100% recommend!
20 July 2026
Reply from La Redoute UK
Hi Fiona,
We're so pleased you love the quality and style of our products and always receive great service.
Thank you for your lovely feedback.
Sharron
Reply from La Redoute UK
Hi Lily,
It's lovely to hear you had such a positive experience with our customer service. This means a lot to us.
Thank you
Sharron
The member of staff who I managed to…
The member of staff who I managed to place the order for my shoes was very helpful The shoes were as good as the images and the price was very good
22 July 2026
Reply from La Redoute UK
Hi Trevor,
It's lovely to hear that a member of our staff was helpful in placing your order. It's wonderful that your shoes were exactly as pictured and that you found the price to be very good.
Thank you for your feedback.
Sharron
I am SO pleased with my bedding from La…
I am SO pleased with my bedding from La Redoute. There was so much choice in amazing quality linen bedding it was hard to decide. I caught the sale and an outstanding bargain. My bedding was delivered quickly and well packaged. Best set yet !
23 July 2026
Reply from La Redoute UK
Hi Alma,
We are so pleased to hear how happy you are with your bedding. It's great that you found such a great bargain during our sale and that the delivery was quick and well-packaged.
Thank you for your feedback.
Sharron
Washed my lovely stripped sheet with…
Washed my lovely stripped sheet with some white towels and the colour ran dreadfully. Really disappointed.
Sorry didn’t help
23 July 2026
Reply from La Redoute UK
Mrs Louise,
We are sorry to hear about the colour running from your striped sheet. We understand your disappointment and appreciate you bringing this to our attention.
Thank you for your feedback
Sharron
Reply from La Redoute UK
Hi Harry,
We are so pleased to hear that you found our product good, fairly priced, and delivered on time. We appreciate your positive feedback.
Thank you
Sharron
Great communication from La Redoute
Great communication from La Redoute. No issues with orders and items all of good quality.
20 July 2026
Reply from La Redoute UK
Hi Al,
We're so pleased to hear you've experienced great communication and that you're happy with the quality of your items. Thank you for your wonderful feedback.
Thanks
Sharron
Lovely frame mirror quality not 100%
Mirror as described and very attractive as per the images on the website. I’m disappointed by the quality of the mirror glass though. It’s wavy instead of perfectly reflective
23 July 2026
Reply from La Redoute UK
Hi Michael,
We appreciate your feedback on the mirror's appearance. We are sorry to hear the mirror glass quality wasn't as expected. I have sent you an email.
Thanks
Sharron
Never received second parcel
23 July 2026
Reply from La Redoute UK
Hi Juliet,
We are sorry to hear that your second parcel has not arrived. We understand how frustrating this must be. We are actively looking into this delivery issue for you. I will call you.
Thanks
Sharron
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