Account Blocked Without Justification
Dear Landwirt Team,
I am writing to express my concern regarding the recent blocking of my account and IP address on your platform. I had simply registered and placed several offers on tractors I was genuinely interested in. To my surprise, my access was suddenly revoked without any explanation.
I reached out to your team via email and provided all the requested information, but I have not received any response.
If the issue was related to the amount I offered, I would like to point out that an offer—regardless of the amount—is part of any normal negotiation process. If a seller considers an offer too low, they have the right to decline or counter it. However, penalizing a buyer for making an offer, especially without prior warning or communication, seems unjustified.
Moreover, if sellers are allowed to set high prices without repercussions, why would a buyer be penalized for offering less? It raises concerns about impartiality. As a platform, I believe Landwirt should handle complaints objectively, investigate issues thoroughly, and communicate clearly with both parties before making such decisions.
I respectfully request that you review my case and clarify the reason behind the account and IP block.
Sincerely,
Ide Joseph Ogbode
Reply from Landwirt.com GmbH.
Sehr geehrter Nutzer, Ihre Sperre erfolgte, da Ihre IP-Adresse von Ihrer angegebenen Adresse abweicht, was wir als mögliche Sicherheitsgefahr einstufen. Dies dient rein dem Schutz aller Nutzer. Bitte verwenden Sie keinen VPN bei der Nutzung unserer Plattform und probieren Sie es nochmals. Danke für Ihr Verständnis! Ludwig von Landwirt.com