I think I never try to order from this store, the customer service is so slow. I had an order around 5000 nok, and I paid extra shipping cost 100kr, now I have received a notification from post th... See more
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I found the email response from lampan.se helpdesk fast, friendly, and helpful. They took action very quickly and solved my problem. Because of that, I went back and made another purchase already. Tha... See more
Excellent communication and service, and beautiful products! Was sad to see how much extra packaging there was!
God pris på kvalitetsprodukt. Rask og problemfri ekspedering og levering.
Company details
Written by the company
Störst på hembelysning
Contact info
Norgårdsvägen 3, 451 75, Uddevalla, Sweden
- www.lampan.no
3.7
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still waiting several weeks after…
Still waiting several weeks after ordering. Friendly response but no action. Very disappointed.
28 November 2025
Unprompted review
Understellet / lokk under lampe til den…
Understellet / lokk under lampe til den ene lampen var løs og detter av.
27 April 2023
I think I never try to order from this…
I think I never try to order from this store, the customer service is so slow.
I had an order around 5000 nok, and I paid extra shipping cost 100kr, now I have received a notification from post that the package is in a pick up point, long way distance. So what is the benefit for me if I buy 5000 kr and pay extra shipping cost for just handling the package from the store to the post?
Moreover, they sent me an email saying that a bulb is sold out, although it was available on their website, and they wanted to deliver al the items after two months when the bulb become available. Is it customer service policy?? I asked them to remove the item not loosing time and money.
17 March 2022
Good and friendly service
I found the email response from lampan.se helpdesk fast, friendly, and helpful. They took action very quickly and solved my problem. Because of that, I went back and made another purchase already. Thank you!
6 December 2021
Excellent communication and service
Excellent communication and service, and beautiful products! Was sad to see how much extra packaging there was!
6 December 2021
Rask levering 👍
27 November 2021
God service og kjemperask leveringstid.
11 November 2021
Rask levering!
17 May 2021
Kjapp og god levering
13 January 2021
Rask levering
18 December 2020
😃 rask levering
23 November 2020
Beautiful lamps, but cheap in construction.
We ordered two table lamps, which were beautiful but not straight. We received new ones after the promise they will be checked and straight, but one of the new ones was stil not straight. We kept them because we got tired, but their products are questionable.
20 September 2020
Unprompted review
Takk for rask og grei levering.
31 January 2020
Unprompted review
Topp service ❤️🌞👍
21 January 2020
Unprompted review
God pris og rask levering
God pris på kvalitetsprodukt.
Rask og problemfri ekspedering og levering.
16 September 2019
Unprompted review
Rask levering og god info.
30 May 2019
Unprompted review
Bra levering
11 February 2019
Unprompted review
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