Cannot say enough good things about this company! Everything! Quality, unique and of course fashionable items stand out from others. Packaging and delivery also are 5 star. Im a regular customer and a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very elegant company beautiful products The quality of their slippers is unlike any others and they look fabulous on. All their slippers (summer and winter ones) are gorgeous. The brooches they atta... See more
Company replied
Great product that arrived in a timely manner, customer service were so helpful and the little free gifts included was a great touch. Bought some slippers for my friend as a wedding day getting ready... See more
Beautiful slippers. I have bought many over the years for myself and for gifts and the quality is always amazing. Everyone always complements them and the fact the broaches can detach if needed allow... See more
Company replied
Company details
Written by the company
Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand
Contact info
4.7
Excellent
357 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The slippers were amazing
The slippers were amazing! So soft, cute and were delivered so quick!
22 April 2026
Fabulous slippers!
Great product that arrived in a timely manner, customer service were so helpful and the little free gifts included was a great touch. Bought some slippers for my friend as a wedding day getting ready gift and they were a huge hit.
16 April 2026
Great service as usual
Great service as usual! Delighted with their slippers, unique design, excellent customer service. Will certainly order more in future.
10 April 2026
Love them however I do wish I had the…
Love them however I do wish I had the brooches sewn on as they keep popping off! I think they come up small and are fairly tight. But comfortable and at a great price
3 April 2026
Absolutely love Laines of London…
Absolutely love Laines of London products. Always high quality, unique and a perfect gift for yourself or someone special.
3 April 2026
Super-Lovely Brand!
I recently discovered this brand and I am so happy that I did!
I purchased bags and slippers, which are all made beautifully.
Some were gifts and so far, each receiver has been thrilled!
I also received a free gift, which was a lovely surprise.
I can highly recommend this company and I will definitely purchase again from them ❤️
31 March 2026
One step beyond
Laines are a beautiful gift with plenty of options for personalisation. They arrive beautifully packaged and in good time.
31 March 2026
Beautiful product
Beautiful product, excellent customer service and very speedy delivery *****
30 March 2026
Amazing customer service
Amazing customer service, beautiful products. Could not be happier would recommend to ANYONE!
31 March 2026
Excellent service and product
Excellent service. Product was a brilliant gift for my friend.
27 March 2026
LOVE THIS COMPANY
LOVE THIS COMPANY! I have purchased slippers, slides, hats, necklaces and brooches from them over the years! All of them superb and beautifully made. Always get so many admiring compliments! Highly recommended :)
21 March 2026
Very stylish and speedy delivery
Have bought a few of these slippers and they are always well received as presents. Well made with great designs.
23 March 2026
Gorgeous products fabulous quality
Gorgeous products fabulous quality, unique designs, super comfortable slippers and speedy delivery and the little free gifts are lovely x
22 March 2026
Love them all very different to what’s…
Love them all very different to what’s in shops
20 March 2026
I love their products particularly when…
I love their products particularly when a sale is on.
13 June 2025
The slippers came in time for my…
The slippers came in time for my daughter’s wedding. She loved them.
14 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.