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La Casa del Electrodoméstico Reviews 

17,118
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

We were surprised to have had the delivery done in the time specified . only reason we gave it 4 stars was because of no communication so we didn't know that it was going to be delivered on the 5th da... See more

Company replied

Rated 5 out of 5 stars

I’m super happy with the service — the washing machine was delivered on time, everything worked perfectly, and the whole process was smooth and easy. The price was better than anything else I could... See more

Company replied

Rated 5 out of 5 stars

Great experience. Found the same product here where it was 55 EUR cheaper (BOSCH vacuum cleaner @ 255 vs. 310 elsewhere) and even though they wrote the delivery might take some time, it was deliv... See more

Rated 5 out of 5 stars

excellent service. I needed a special size for my already fitted kitchen, I found it online and ordered it. it was delivered and arrived in perfect condition just a few days later. Really good price a... See more

Company replied

Company details

  1. Appliance Store
  2. Electronics Company
  3. Electronics Store
  4. Kitchen Supply Store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

About La Casa del Electrodoméstico

Written by the company

Los mejores precios

Comprobamos los precios hasta tres veces al día para poder ofrecerte la mejor oferta, la que estás buscando. Nuestros precios se ven de manera clara, concisa y sin letra pequeña, teniendo los precios más competitivos del mercado. Con la garantía de que busques lo que busques, en La Casa del Electrodoméstico encontrarás lo que deseas, al precio que no esperabas.

 

El abanico más grande

Lavadoras, lavavajillas, frigoríficos, congeladores, secadoras, hornos, placas, microondas, televisiones, aspiradores… Todos los electrodomésticos que puedas imaginar y necesitar, están aquí. Más de 30 marcas, adaptadas a todo tipo de gustos, preferencias y posibilidades. Porque cada persona es de una manera, en La Casa del Electrodoméstico hay sitio para todos.

 

Tú opinión es fundamental

Opiniones reales de todos nuestros clientes para que puedas comprobar la experiencia de compra de otras personas. Tú nos señalas aquello que debemos mejorar y nosotros nos encargamos de tomar nota y ponernos manos a la obra. Y con lo que funciona bien… ¡trabajamos para hacerlo aún mejor! La experiencia de cada usuario es nuestra forma de entender el mundo. Nuestra premisa es clara: cuatro ojos siempre ven más que dos.

 

Si existe, lo tenemos o lo pedimos

Disponemos de un gran stock en nuestros almacenes, pero que no te engañen, es imposible tener todos los electrodomésticos del mundo guardados. Por eso, si no lo tenemos en nuestras dependencias, lo pedimos al fabricante y te lo enviamos. Porque sabemos que tu tiempo es oro, ponemos todos nuestros medios para cumplir los plazos de entrega y minimizarlos al máximo.

 

Estamos aquí, para ti

Información, preguntas, consultas, consejos, ayuda, problemas. Palabras que te suenan de sobra y que para nosotros son un reto constante. Un equipo preparado, cualificado y atento, siempre a tu disposición para solventar todo lo que necesites. Disponemos de varios canales de comunicación para que utilices el que mejor te convenga. Y todos ellos, con un índice de efectividad, simpatía y resolución impecables. No lo decimos nosotros, lo dicen nuestros clientes.

 

Entregas e instalación

Tanto si solo necesitas que te enviemos los productos a casa, como si te hace falta la instalación de los mismos, en La Casa del Electrodoméstico cubrimos todas tus exigencias. ¿No te lo crees? Toma nota. Envío gratuito estándar en la península de España en cualquier pedido. Y para los que quieren todo incluido y cero preocupaciones, el Servicio de Entrega Premium que incluye instalación, subida y retirada del antiguo aparato. Y todo ello, con los mejores profesionales de la instalación y a un precio muy competitivo.

 

Paga como quieras

En La Casa del Electrodoméstico sabemos que cada cliente es un mundo y tiene derecho a pagar de la forma más cómoda para sus intereses. Por ello, puedes abonar el importe de tu pedido mediante tarjeta bancaria, ingreso o transferencia, Bizum, o incluso financiar tu compra. Más fácil, imposible.

 

Satisfecho sí o sí

Estamos seguros de que quedarás completamente encantado con nosotros. Hasta tal punto que dispones de hasta 14 días desde que recibes el producto para comunicarnos el desestimiento de la compra. Pero ya te decimos que esto no suele ocurrir.

Written by the company

¡Siempre al servicio de nuestros clientes!
Cambiamos para mejorar, y lo hacemos pensando en ti. Nuestro objetivo solo es uno: que el cliente siempre quede satisfecho.

Contact info

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4.1

Great

TrustScore 4 out of 5

17K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(17,118)

1,090 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Good products and services for good price

13 May 2020
Unprompted review
Rated 5 out of 5 stars

Service was great

Service was great, they delivered on time (even during the corona crisis) and it was delivered professionally. Best price too!

21 April 2020
Unprompted review
Rated 5 out of 5 stars

Pequeño precio y fácil de ordenar en línea

(BEKO BSE21031CXD)
Combinación de horno eléctrico y placa de gas perfecto para el pequeño precio pagado. Fácil de ordenar y entregado temprano.

Combination electric oven and gas hob perfect for the small price paid. Easy to order and delivered early.

Orihuela Alicante.

23 February 2020
Unprompted review
Rated 1 out of 5 stars

If i could give minus star

If i could give minus star, I would. Its now a week since the driver came and was unable to deliver and took off. Since then I have sent 5 emails, done 5 tickets and so far not a word from the company. I have now instructed my bank to recover my money so that i can shop with a store that respect the customer. This is very shameful behavour and I have put a review on my Facebook page for all to see how aweful this experience has been One man was sent to deliver an American fridge freezer weighing 80 kilos.without any means to get it from the van into the house. he asked me for a trolly
"Health and Safety" would never have allowed this in first world countries.

2 December 2019
Unprompted review
La Casa del Electrodoméstico logo

Reply from La Casa del Electrodoméstico

Estimad@ cliente,
En primer lugar nos gustaría destacar que usted ha sido atendido en todas las comunicaciones que nos ha enviado, y le pedimos que ajuste sus publicaciones sobre nuestra web a la realidad.
Por otro lado, tal y como se anuncia al realizar el pedido, en el mail de confirmación y en las condiciones de compra de la web, usted seleccionó como método de envío la entrega gratuita en el portal del edificio, y es el servicio que le hemos ofrecido.
En todo momento le hemos ofrecido la posibilidad de añadir el servicio para entrega dentro del domicilio, pero por supuesto tendría coste adicional.
Entenderá que no podemos asumir nosotros el coste del servicio por un error que ha cometido usted.

Rated 5 out of 5 stars

Excellent service

Excellent service, easy, straight forward very good prices. Customer support is there when needed and they respond promptly either on the phone or by email.
They do not change, manipulate prices like other stores do. For instance MediaMarkt and Electrodomesticosweb rises their prices and than advertises for Black Friday that their prices are lower, when instead their were quite higher. They include delivery to street level for their appliances which makes it even more straight forward and economical. Highly recommend.

21 November 2019
Unprompted review
Rated 4 out of 5 stars

Easy transaction

This was avery easy and complete transaction. The process was seamless. The product was exactly what we wanted and at the best price.

9 May 2019
Unprompted review
Rated 5 out of 5 stars

Worked very fine for me

Worked very fine for me. A very big xtra star is handed over, the reason why : the switchboard asked on own initiative if I would speak with an English speaking colaborater. Made it all so much easier and pleasant.
If anything else to be bought this way, I look forward to return as a customer.

10 April 2019
Unprompted review

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