Labellov Reviews 

989
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and accurate descriptions, often finding items in amazing or near-perfect condition. Many highlight the super-fast and reliable delivery service, with items arriving quickly and always well-packaged. People also appreciate the overall excellent service, noting professional communication and smooth transactions. The impressive selection of both vintage and newer luxury items is frequently mentioned, making it a go-to for authentic preloved pieces. Many find the online shopping experience easy, with clear instructions and good communication, leading to high customer satisfaction and repeat business.

What people talk about most

Product

Reviewers express high satisfaction with the product, consistently noting that items arrive in excellent... See more

Quality

Customers had positive experiences with quality, consistently describing items as beautiful and in good or... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and superfast shipping,... See more

Service

Consumers find service to be positive, with many reviewers describing it as great and amazing. Customers... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising the amazing and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The descriptions are correct - absolutely no unexpected surprises. Friendly, professional staff. Labellov has been going strong for a long time, where others have tried and failed, their concept wo... See more

Company replied

Rated 5 out of 5 stars

I am beyond words for the beautiful bag I purchased from Labellov. The condition is insane for this price, cannot take my eyes off my new Prada! Thank you so much for the amazing service!

Company replied

Rated 5 out of 5 stars

My order was shipped with lightning speed and arrived nicely packaged. This is my sixth bag bought from Labellov and their selection (wonderful vintage as well as newer treasures) and prices are amazi... See more

Company replied

Rated 5 out of 5 stars

I was skeptical to a webshop in a far of country (i live in sweden) . When i did the transaction i got a messege that something went wrong and then i logged in my bank and saw the money was sent away... See more

Company replied


Company details

  1. Handbags Shop
  2. Second Hand Store
  3. Vintage Clothing Store

About Labellov

Written by the company

Buy and sell 100% authentic designer bags and accessories from brands such as Chanel, Louis Vuitton, Delvaux, Hermès and more online, in the shop in Antwerp or Knokke.

Sell your own designer bag and earn money! www.labellov.com

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

989 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(989)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great quality and condition

Super service! Purchased a blue / violet Burberry coat, absolutely excellent condition. Was a great gift. A fair price! I called them, they supported and they shipped it promptly. Thank you!

5 January 2024
Unprompted review
Labellov logo

Reply from Labellov

We're thrilled to hear that you're delighted with your purchase of the blue/violet Burberry coat and that it made for such a fantastic gift. Providing excellent customer service and ensuring our products are in top condition are top priorities for us, so we're glad to hear that reflected in your experience!
Wishing you lots of happy moment with your beautiful coat.

Kind regards,
The Labellov Team

Rated 3 out of 5 stars

More information on product would be…

More information on product would be usefull(sometimes size for bags espcially missing) . Also more pictures to understund product

25 April 2024
Labellov logo

Reply from Labellov

Thank you for your feedback! We appreciate your suggestions for more detailed product information, including bag sizes and additional pictures. We'll definitely take this into consideration to enhance our customer experience. If you have any specific questions about a product, feel free to reach out to us. Your input helps us improve!

Rated 5 out of 5 stars

Top notch quality

Great! I read about the webshop in Sabato and decided to try it out in buying a shoulder bag for my wife. The order was swift and delivery immediate. Package was solid.
It had to be Delvaux. She didn’t know and couldn’t tell the bag wasn’t ‘new’.
Superb product. Top notch quality. I’ll be back.

16 April 2024
Labellov logo

Reply from Labellov

Thank you for sharing your experience! We're delighted that the bag met your standards, and we look forward to welcoming you back for your future shopping needs!

Rated 5 out of 5 stars

pictures are correct, receipt is fast and clean

Honest and correct review of the product.

27 March 2024
Labellov logo

Reply from Labellov

Dear, thank you for your kind words. We are happy to hear you are satisfied with the Labellov shopping experience! Looking forward to welcoming you again soon in our store and online.

Kind regards
the Labellov team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, true to their word, items are amazing and descriptions are absolutely honest. Superb shipment. I did 9 orders in one week. Love them!

18 March 2024
Rated 5 out of 5 stars

First time a bought something

First time a bought something online with labellov. Nice surprise!
Very quick delivery, bag in the shape as stated on the site, very happy with my "new" bag. Will certainly shop again very soon :-)

6 March 2024
Labellov logo

Reply from Labellov

Dear Debbie, thank you for your kind and positive review. We appreciate you taking the time to leave this review. We look forward to welcoming you again!
Kind regards, the Labellov team

Rated 5 out of 5 stars

Great service!

15 February 2024
Labellov logo

Reply from Labellov

Thank you for your kind and positive 5-star review!
We are happy to hear you are satisfied with the Labellov service, as we always strive to give our clients an impeccable experience shopping and selling with us.

Kind regards,
the Labellov team 💕

Rated 5 out of 5 stars

Top !

Top service!

21 February 2024
Labellov logo

Reply from Labellov

Hartelijk dank voor de fijne feedback en de 5 sterren, we zijn blij te lezen dat U tevreden bent van de Labellov service!

Met vriendelijke groet
Het Labellov team 💕

Rated 5 out of 5 stars

Excellent service.

14 February 2024
Labellov logo

Reply from Labellov

Dear,

Thank you for your kind and positive review and the 5 stars, we are happy to hear you are satisfied with the Labellov service!

Kind regards,
The Labellov team 💕

Rated 5 out of 5 stars

Great items for great prices

Great items for great prices. Lovely staff!

15 February 2024
Labellov logo

Reply from Labellov

Thank you for your kind review, it was our pleasure welcoming you and your cute baby boy in our store! We wish you lots of happy moments with your purchase and hope to welcome you again soon!

Kind regards,
the Labellov team 💕

Rated 5 out of 5 stars

Great service!

6 February 2024
Labellov logo

Reply from Labellov

Dear Liefje

Thank you for your kind review, happy to hear you're satisfied with the Labellov service! We wish you lots of happy moments with your purchase and remain at your disposal in case of questions!

Kind regards, the Labellov team 💕

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