Kwiggle®Bike GmbH Reviews 19

I purchased a Kwiggle bike. I found the bike very well-built and designed and I loved it. Due to some unfortunate mishap, I could not pedal anymore. I decided to return the bike within 60 days. All went smooth and got the money back.

The Kwiggle. Both its appearance and name border on the ludicrous. But its build quality is beyond reproach, and the fact that Karsten Bettin, a mechanical engineer from Hanover, Germany, could be Andrew Ritchie's (of Brompton fame) identical twin – they are both follically challenged and the masterminds behind their ingenious products – eventually persuaded me to take the plunge and spend some serious money on a Kwiggle folding bike.

"I ended up selling the Brompton. I think the Kwiggle is less versatile given the wheel sizes but for city biking and commuting it’s more convenient," someone wrote on Reddit.

I won't go so far as to sell off my Brommo, but I think the man has a valid point. The Kwiggle is a winner when it comes to zipping around town. It provides its owner with an unparalleled ride, extreme flexibility in multi-modal transportation, and top-notch reliability.

Emailed this company in relation to a repair for a slumpf mountain drive,they said sure we can repair it so I asked for their address details which they provided.
I sent the parcel to the exact address that they provided at a cost of £53 they didn't collect the package and now it's being released to me at a further cost of £53 £106 complete waste of my money..
Please don't respond with your usual BS reply you where made aware that the package needed to be collected!!!!.
You provided the address details not me!!!.
What a complete pack of mupets like washing people's time and money I'd hate to think if I'd bought a bike from them and needed a repair 🤣🤣. Keep on treating customers like this and you'll soon be done!!!!.

Great folding bike design , the smalest the lightest . I received the kwiggle at the delivery time expected. Enough communication during the production /delivery process, but not as usual, step by step. The quality of this bike is amazing, as aeronotics level. great engineering. First ride is disturbing obviously, quickly is addicting.
thank you Kwiggle team.
i succeeded to put kwiggle into my frunk easily.

I ordered this bike and there has been ZERO communication from the manufacturer. The build and ship date I paid for (they charge you more if you want the bike in a reasonable time frame) has come and gone. The company has ignored multiple emails and messages through its website with no updates. I have told them I want a refund if the bike isn't shipped this week, so we'll see what they do.

Kwiggle responded and they are shipping tomorrow, a few days late. Will update once I get the package and see how the bike works in pratcie.

The ordering of the product went smooth, upon arrival a part of my order was missing, i informed and they said it was out of stock and would be delivered later, as it said on the invoice in the box, (but no such information was provided on the website). After 3 days of testriding the kwiggle bike, i came to understand that this bike was not comfortable or easy to ride for me. So i reached out, as i could return it within 2 weeks. 5 emails, 3 phonecalls, and a facebook message... no reply. None. Customer service non-existent. I took ot upon myself to return my order on my own costs, just to be within the 2 week period. My track 1nd trace confirmed my package had arrived with them. Still nothing. I mailed again, called again, finally got on the phone with someone who said "yes it arrived yesterday, we will look at it tomorrow". 'Tomorrow' being friday i waited u til after the weekend to hear about my return status. Again, no contact. After a week i finally recieved mail that my return was processed but i would recieve 50 euros less than the full amount because of damage, damage i had not even noticed upon sending, and could not have come from transport. After 3 days of riding on it?

I bought a bike last year that seemed to take forever for them to send, about two months past send date. Still getting used to it, much not like other folding bikes but small if space is troublesome.