KSL Clinic Reviews 

1,280
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their welcoming attitude, making everyone feel completely comfortable, safe, and fully supported throughout their medical procedures. Consumers also note the exceptional service, transparent communication, and thorough aftercare provided by the knowledgeable team from the initial consultation to final recovery. Some reviewers were not happy with the density or symmetry of the final hair transplant results, feeling that specific sections fell short of expectations. A few individuals noted that certain areas required additional attention, touch-ups, or further discussion after the initial operation was fully completed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that the team is extremely welcoming,... See more

Service

Users describe positive interactions with service, highlighting the friendly staff and professional care... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process is smooth, welcoming,... See more

Customer service

People report positive experiences with customer service, noting that staff members are professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my hair transplant at KLS Clinic with Dr. Nishal on December 3rd 2025 and I’m really glad I chose them. From the start, everyone was kind, reassuring, and very professional, which helped me... See more

Company replied

Rated 5 out of 5 stars

24 hours after a FUE hair transplant to the crown area and I couldn't be happier with how the procedure went yesterday and how I'm feeling and looking today. Dr. Matee and his wonderful team took g... See more

Company replied

Rated 5 out of 5 stars

From the outset I enjoyed dealing with KSL, their staff were professional, honest and courteous. There was no hard sell or push to be drawn into any procedure or product that KSL provide. I didn... See more

Company replied

Rated 5 out of 5 stars

Easily booked. Reminders sent as appointment was a few months in future. Clinic easy to find. Procedure fully explained. Not pain free but not too bad. In and out in 20 mins. KSL certainly very profe... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. also in
  3. Hair Replacement Service
  4. Plastic Surgery Clinic

Written by the company

The UK's Leading Hair Clinic since 2013. We offer complete hair restoration for men and women of all ages suffering from hair loss. We are located across the UK with clinics operating out of Kent and Manchester and offer consultancy services in Bristol and Birmingham. KSL have a wide celebrity client, these include TV Personalities and Sports Stars: Joe Swash (Actor/Presenter), Jake Quickenden (X-Factor), Jack Fincham (Love Island), Gaz Beadle (Geordie Shore), Stuart Hogg (British Lion Rugby) and Paul Robinson (International Ex-England Footballer).

1000's of Lives Changed!

Written by the company

We're Committed to Providing Outstanding Patient Care
Complimentary Consultations | In-person or Virtual Available | Monday-Saturday | Contact us today on 0166 686101 (Kent) or 0161 503 0537 (Manchester).

We Guarantee Our Results!

Reassurance You’re Covered with our 80% Guarantee.

At KSL Clinic we guarantee 80% regrowth of your transplanted hairs, if we do not deliver this, we will carry out a second procedure to achieve the percentage. 

Contact info


4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,280)

251 reviews in the last 12 months

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Rated 5 out of 5 stars

The whole team at KSL made my experience a really positive one...

The whole team at KSL made my transplant experience a really positive one, from the initial consultation, to everyone involved at the clinic on the day of the actual procedure and finally then their follow up calls / emails.
I was rather apprehensive when I arrived but they all made me feel very much at ease.
They had come highly recommended and didn't disappoint, would very much recommend them myself.

5 January 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Tony,

Thank you so much for your wonderful feedback. We’re thrilled to hear that your transplant experience was positive from start to finish. We always strive to put our patients at ease, especially when the process can feel daunting. It means a lot to us that you would recommend KSL Clinic, and we truly appreciate your trust and kind words.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Brilliant experience

Very professional appointment for my annual PRP. The nurse is very friendly and puts you at ease throughout making it a pleasant experience. Although PRP treatments are available closer to home, the trust i have in these professionals and the atmosphere and workers means ill always travel.

3 January 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Chris,

We’re delighted to hear that your annual PRP appointment was a pleasant experience and that our team made you feel at ease. Your trust means a lot to us, and we’re so pleased that it makes the journey worthwhile.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Very well looked after during the whole…

Very well looked after during the whole experince and far less painful than I thought. Thank you.

21 December 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Olly,

Thank you for your kind review. We always strive to make our treatments as gentle and comfortable as possible for our patients.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Always professional and comfortable…

Always professional and comfortable experience at KLS CLINICS. My 3rd PRP session went great as always. Thanks

8 January 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Russell,

Thank you so much for your continued support. We’re delighted to hear your third PRP session went well and that you consistently feel comfortable in the care of our team.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Great experience

Amazing experience, better than expected results!

8 January 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Wayne,

Thank you for your feedback. We’re delighted to hear that you had an amazing experience and are happy with your results.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

First PRP session

Just been for my first PRP session, really straight forward and staff made me feel really comfortable, would recommend

8 January 2026
Unprompted review
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Reply from KSL Clinic

Hi Peter,

Thank you for your kind review and recommendation, we really appreciate it.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

I have recently had PRP with KSL and I…

I have recently had PRP with KSL and I have been very happy with the results so far. All the staff are very friendly and made me feel at ease. Would definitely recommend this clinic.

7 January 2026
Unprompted review
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Reply from KSL Clinic

Hi Colin,

Thank you for your lovely feedback. We’re so pleased to hear you’re happy with your PRP results so far and that our team made you feel comfortable throughout your visit. We really appreciate your recommendation.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Fantastic Results

Had a hair transplant 14 months ago, amazing results. Would highly recommend.

1 September 2025
Unprompted review
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Reply from KSL Clinic

Hi Tom,

Thank you for sharing your experience. We’re delighted to hear you’re happy with your results 14 months on, and we really appreciate your recommendation.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

The experience at KSL Clinic has been…

The experience at KSL Clinic has been brilliant from the start. The staff are incredibly professional and made me feel welcome immediately. During the consultation, they were honest, transparent, and didn't pressure me at all, which I really appreciated. It is clear that they prioritise the patient's best interests and provide expert advice. Highly recommend them for their service and integrity.

19 December 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Steven,

Thank you for your kind feedback. We’re delighted to hear that you felt welcomed and well supported, and that our honest, patient-focused approach stood out to you. As a team, we always strive to put our patients’ best interests first, and we’re pleased this was reflected in your experience.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

10/10 experience!

I have just come back fresh from having 1-4 areas treated on my first ever hair transplant with Dr Matee and his team. I am writing to recommend KSL for an absolute outstanding service / kindness/ awareness and professional procedure! I arrived very early Saturday am and was given an oat bar to eat and water, I was then taken up to meet Dr Matee and his team. The head line was drawn perfectly and I was ready to go. The worst bit was the injections to numb the area but once you are passed that - it’s literally chilled and not uncomfortable at all. I expected more pain to follow but absolutely nothing! I had 2500 grafts and feel fine. After they took the hairs , I was having lunch and felt fine and ready for them to insert the hairs back into my head. 10/10 experience , I’m back home and will follow the 2 week protocol and make sure I keep hydrated and eat well. Thanks again team I will see you soon for my PRP ! Looking forward to seeing the real results in weeks to follow.

3 January 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Aaron,

Reviews like this give our team and the whole clinic so much enthusiasm and encouragement to deliver the best service possible. We’re delighted that, apart from the injections, everything went smoothly and that you didn’t feel any pain.

Please don’t hesitate to contact us during your two-week protocol — we love staying updated with our clients. We’re really looking forward to seeing you again soon!

kindest regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Great experience

Had my hair transplant done with Dr Nishal and the team and they were amazing. The procedure went very smoothly and I was well looked after. I have since been back for PRP too.

Many thanks again

11 October 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Max,

It’s always wonderful to welcome our clients back to the clinic — it shows their trust and support for our team. We’re very happy your transplant went well, and with your PRP sessions, you’re on your way to great new hair growth very soon!

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Excellent service

Excellent service, my second service with KSL to do my crown. The experience was as good as the first one and I have Dr Nishal, Gosha and Brooke to thank for the amazing surgery.

I couldn’t be more grateful for the experience and recommend KSL Clinic to anyone seeking help with anything hair related.

Many thanks!

Nathan

20 December 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Nathan,

Thank you for choosing KSL again. We’re so pleased to hear your second experience was just as positive, and Dr Nishal, Gosha, and Brooke will be delighted to hear your kind words. We truly appreciate your continued support and your lovely review.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Happy Customer

They looked after me very well. Procedure was straight forward and 10 days since things look good.

17 December 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Alex,

We aspire to look after all our patients as well as we can, and we’re delighted to know we were able to make your experience a positive one at our clinic. We look forward to seeing your progress!

kind regards
Fiza
KSL Clinic

Rated 5 out of 5 stars

Had my hair transplant 23rd December

The best experience you could have asked for, I couldn’t ask for a better team with Dr Erjon Agushi, Megan and Sebrina. They made me feel safe and comfortable throughout. The procedure went perfect and the results are perfect! Thankyou to the team at KSL Manchester

23 December 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Billy,

We’re delighted to hear you felt safe and comfortable throughout your treatment. Dr Erjon Agushi, Megan, and Sebrina will be so pleased to read this. Thank you so much for your amazing review.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Overall experience was fantastic

Overall experience was fantastic. From when I arrived everyone made me feel so welcome from the woman at reception to the doctors who did my procedure they all took away my nerves instantly. The whole experience was very easy going and that’s thanks to DR nishal and his team. They was very professional throughout the whole process and made me feel very comfortable and that I was in reliable hands. Will definitely recommend ksl clinic in future for anyone i know wanting a hair transplant.

16 December 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Bradley,

Thank you for your lovely review. We’re so glad you felt welcomed, comfortable, and well looked after by Dr Nishal and the team. I will be sure to pass on the wonderful review form you. Your recommendation means a lot to us.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Really kind and supportive staff

Really kind and supportive staff that took their time for my PRP will be back again

25 October 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Mr Williams,

Thank you for your supportive review, we looking forward to having you again in the clinic.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

PRP session

I’ve had a couple of prp sessions with the clinic and I am someone who’s always had a phobia of needles and in particular blood tests. Kelly has been the clinician I’ve had both times and I cannot praise Kelly enough.

Kelly has helped me with my phobia and made me feel a lot more comfortable and confident, by being kind, respectful and not rushing to get the job done. Kelly is a fantastic clinician and a great member of the KSL team

4 November 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Henry,

Thank you so much for your lovely review. We’re really glad to hear you felt comfortable and supported during your PRP sessions, especially with a needle phobia. Kelly will be so pleased to read this — she’s fantastic clinician indeed!

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

I have a phobia of needles and I…

I have a phobia of needles and I honestly can say that Dr Nishal and his team at KSL clinic could not have made me feel more comfortable through the whole of my procedure! Even falling asleep through the procedure it was like a spa day. Ben A.

17 December 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Ben,

Thank you so much for sharing your experience! We’re thrilled to hear that Dr Nishal and the team could make you feel so comfortable, especially with your needle phobia. It’s wonderful that you were able to relax and even feel like it was a spa day.

kind regards,
Fiza
KSL Clinic

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