Koopjesdrogisterij.nl Reviews 

15,528
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Huge credit to Koopjesdrogisterij.nl for another successful shopping experience. With their extensive range of excellent products and many items for sale, it is also a pleasure to browse their stock... See more

Rated 5 out of 5 stars

The price was by far the cheapest I saw from all online suppliers for the exact same item and even though I ordered my items approx 6.25pm in the evening, they were still delivered the followed day i... See more

Rated 5 out of 5 stars

It makes sense to buy in bulk to get free delivery and see the best value from their prices. Searching through the website is the hardest thing - they have so much stock. I checked the prices against... See more

Rated 5 out of 5 stars

I was very very pleasantly surprised. Some products from the order had to be ordered additionally. The store sent notifications all the time about what exactly was happening. As products were delivere... See more

Company replied

Company details

  1. Wholesale Drugstore
  2. Hair Product Store
  3. Online Pharmacy
  4. Organic Drug Store
  5. Vitamin and Supplements Store

Written by the company

Dat is makkelijk! Online shoppen bij Koopjesdrogisterij. Voor je zelf, je partner, je gezin en ook voor je dieren! Je vindt bij ons bekende merken als Weleda, Modifast, Kineslim, Vogel, Weight Care en Orthica. En dat voor aantrekkelijke prijzen. Wij zorgen ervoor dat je als klant gemak, veel voordeel en A-merken voor de beste prijs krijgt. Ook testen wij samen met een testpanel regelmatig producten. Daardoor weet je wat je koopt. Meer dan 70.000 artikelen in jouw voordeel We willen dat elk product jou het beste biedt. Daarom vind je bij ons alleen producten van gerenommeerde producenten en leveranciers. De collectie is opgedeeld in verschillende categorieën zodat je gemakkelijk je producten kunt vinden aansluitend op jouw wensen. Zoek je een specifiek product? Maak dan gebruik van onze slimme zoekfunctie. Zo vind je snel het product dat bij jouw past. En heb je hulp nodig bij het vinden van het juiste product? Neem gerust contact op met onze klantenservice. Zij staan voor je klaar.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 99% of negative reviews

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4.6

All reviews

(15,528)

5,441 reviews in the last 12 months

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Rated 3 out of 5 stars

protein shakes only 90 days until expiration

I ordered LOTS of protein shakes (to be within the free shipping amount) just to find out that they all have less then 90 days until the expiration date. That was a shock, as I use these protein shakes for years and they always have at least around a year until they expire. If I had known that I would have not placed an order. If I had bought just a few this would not be a big deal, but now it is, so I am not a happy customer. Otherwise, the speed of the shipping and packaging was very good. ----updated a few days later: was contacted by Koopjesdrogisterij and offered to return some of the products with short expiration date, I appreciate that, however, it is currently not an option for me as I just had shoulder surgery and arm is immobilized and in a sling, so cannot pack anything or handle any return packages, but I added one more star.

9 July 2024
Unprompted review
Koopjesdrogisterij.nl logo

Reply from Koopjesdrogisterij.nl

Hi customer,

We are very sorry that you got products that have a short expiration date and that due to the amount you ordered, you can not use all of it.

It is not a problem to return unopened goods, if you contact us, about this issue. Please give us your contact information via TrustPilot. We will contact you as soon as possible.

Kind regards,
KoopjesDrogisterij

Rated 1 out of 5 stars

Slow response and failed order fulfilment

Order number 5000496327.
I placed an order of 4 items. 3 out of 4 products are not available in the end. So they deleted those items out of my order and shipped only the 4th which is a small item that I bought on the side (not the main thing I need). As a result, I paid the delivery cost to ship a product that is the same price of the delivery cost…
I am not happy with the service (it also took a long time before I got update on my order), should have trust the similar reviews on Truspilot.

3 June 2024
Unprompted review
Koopjesdrogisterij.nl logo

Reply from Koopjesdrogisterij.nl

Dear Niya,

Can you give us your order information through TrustPilot. We would like to give you a sollution for the shipping costs.

We are very sorry that the products were not available at that moment.

Kind regards,
The team of KoopjesDrogisterij.

Rated 3 out of 5 stars

Product is great but delivery a…

Product is great but delivery a disaster. Re-scheduled several times after I had rearranged my plans; then a van turned up but it did not have the product; then told it had been delivered when it had not; then a fresh order made. In the end four different days and times given for delivery. No explanation for all this irritating runaround.

6 May 2024
Unprompted review
Koopjesdrogisterij.nl logo

Reply from Koopjesdrogisterij.nl

Hello Duncan,

Your first package was returned to us, because it was damaged on its journey. I don't have any clue, why this is not mentioned in the track and trace information from PostNL. But it declares the journey this package had made.

And that's the reason why we made a second order to send you the goods. It seems that that package was deliverd within a day at your place.

Hopefully the next time it will go easier and in one delivery attempt at the next day 😊

Thanks for your 3 star review!

Kind regards,
Het team van KoopjesDrogisterij

Rated 2 out of 5 stars

Never again

I waited almost two weeks for delivery. I didn't get two products at all, but my money was refunded. They sell goods they don't have in stock. Never again.

19 January 2024
Unprompted review
Koopjesdrogisterij.nl logo

Reply from Koopjesdrogisterij.nl

We are very sorry that we were unable to deliver two of the ordered products. At the time you placed your order, the products were in stock with us or with our supplier. If someone else also ordered this product, we sometimes do not receive the products from our supplier. Of course we find that very annoying for you as a customer.

It's nice to hear that you received your paid amount back quickly.

Again we are sorry for the inconvenience.

Kind regards,
The team of KoopjesDrogisterij

Rated 5 out of 5 stars

Fast and confident work

THe actie was really good! And the time it takes to arrive too. It said 3 working days, but it took only one working day (from friday to monday).
Everything ok with the product i received.

30 October 2023
Unprompted review
Rated 1 out of 5 stars

Zero customer service

So I ordered four boxes of a particular tea. I received one and three of another flavour. I contacted them. Heard nothing. Contacted them again. Heard nothing. Contacted them AGAIN. And have now lost patience. Appalling customer service. Sure if they had said "sorry we dont have your tea, here is a replacement", that would have been fine. But to blatantly ignore me is just rank. Will never use them again.

3 September 2023
Unprompted review
Koopjesdrogisterij.nl logo

Reply from Koopjesdrogisterij.nl

Dear Kirsten,

I am very sorry, for the wrong delivery and for the lack of customer service. We are trying to help as many people as we can. And regret that we did not handled your problem right away.

So thank you for your review. I wil give you a sollution by e-mail.

Sorry.

Kind regards,
Het team van KoopjesDrogisterij

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